Approved
Randy Marquis Well and Pump
Water Treatment & Purification System Installation and Replacement, Well Pump Installation and Replacement, Well Pump Repair or Service,
About us
Marquis Well & Pump is a complete water service company. We install and service water pump systems, softeners, all types water filtration, well drilling, and geothermal. We also provide these services: water testing, well inspections including pump testing, water pump system inspections, and filtration system inspections. If you have a problem with your water call "We have the Solution".
Business highlights
Emergency services offered
29 years of experience
Services we offer
Water Pump Install & Service, Water Softening & Water Filtering, Well Drilling, Hydro Fracture, & Geothermal.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.039 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 97% | ||
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Showing 1-25 of 39 reviews
Leslie D.
Aug 2022
Happy to report 5 star service! Very responsive, knowledgeable and helpful. Educated us about our new home and its systems, as well as diagnosing the next steps to resolve our problems. Left us smiling!! Would highly recommend to others and would call on Marquis again.
Response from Randy Marquis Well and Pump
"Thank you for the great review!"
Steve E.
Jun 2022
Fantastic! We were in a bind when my tenant called with no water. I called Randy on a Saturday afternoon, Memorial Day weekend and within a couple of hours he replied that he would be there first thing in the morning...ON A SUNDAY!! Sure enough, he and his dad showed up around 8am, assessed the problem (old worn out well pump and leaking pressure tank) and by 9:15 had both units replaced and working with all new electrical line run from the well head to the pump. Fair price and unbelievable service! I couldn't recommend him more enthusiastically! I'll definitely be calling him for some new construction projects we have going.
Response from Randy Marquis Well and Pump
"Thank you for the great review, we try to take care of out of water situations as quick as we can. We understand the stress of not having water."
Matthew U.
Mar 2021
I lost water to the house around 9am. I was able to get ahold of Mr. Marquis immediately and had help by 11am. The technician was able to figure out the problem, explain it so I understood the problem and provide an estimate quickly. The technician was easy to understand and we agreed to have the work done immediately. The work was complete by 1:30pm and the provided bill matched the work done. The work was professional and it was obvious the worker was experienced. Over all a great experience and I'm planning on calling them when I look into converting to geothermal heating for my house.
Response from Randy Marquis Well and Pump
"Thank you for the great review! [Member Name Removed] was a 5 star customer, whish all were like him!"
Gracie R.
Dec 2020
Randy responded to my call on Christmas Eve that our well pump had gone out and we had no water. He was very professional and responsive. He offered to come out on Christmas morning to our house to assess and conduct repairs. We did not want to impose on his family's Christmas morning so we asked him to come out today (12/26). Randy arrived on time despite being located almost two hours away and was able to quickly assess and repair our well pump; best of all we had water again. His service was excellent and his price was fair. We would hire him again in a heart beat. If you need someone to come out and do work on your well this is the company to call.
Response from Randy Marquis Well and Pump
"Thank you for the review! We got the water back on!"
Edward R.
Jul 2020
excellent. very professional. i had my water back in two hours. he changed my well pump, plumbing on my storage tank, and changed my pump electric box. i`m totally happy with the results
Response from Randy Marquis Well and Pump
"Thank you for the great review!"
Lorraine B.
Apr 2020
He came the same day he was called to evaluate and was back the next day to fix it.
Response from Randy Marquis Well and Pump
"Thank you for the great review! The whole pump system was gone and had to be replaced."
Chris G.
Jul 2019
It went very well, Tom pulled my old pump, connected the new pump with new wiring, replaced my well expansion tank, switch and check valve. He was in and out in about 2 hours cleaned up and even told me a good joke. I would highly recommend these guys they did a great job.
Response from Randy Marquis Well and Pump
"Thank you [Member Name Removed] for the great review! It was nice working for you. +A customer."
Claude P.
Mar 2017
did an excellent job
Response from Randy Marquis Well and Pump
"It was a pleasure to work for [Member Name Removed], thank you for the work!"
Tim P.
Dec 2016
Did the work quickly and well.
Response from Randy Marquis Well and Pump
"[Member Name Removed] had water issues and we found a system that works best for his situation. Thank you for [Member Information Removed] work!"
Terry T.
Oct 2016
new tank is working well!
Jeffrey K.
Jul 2016
unknown
Response from Randy Marquis Well and Pump
"The water had low PH and high iron, I proposed a neutralizing filter and an aeration system. Once installed water was crystal clear. Thank you for the work!!!"
Jan G.
Apr 2016
unknown
Response from Randy Marquis Well and Pump
"[Member Name Removed] had an iron problem with her water and the current system was not correcting it. I installed a brand new filter and the iron is gone. Thanks [Member Name Removed] for the work!!!"
ELAINE S.
Feb 2016
Seemed very knowledgeable came first - when said he would - to oversee the problems. Offered solutions. Came back when said he would; replaced aged pumps and parts. Much more water pressure now. Will return in spring to check pumping system from the lake. <br /> Nice guy: Price is probably fair; just that I always think everything is too expensive. <br /> <br />
Response from Randy Marquis Well and Pump
"[Member Name Removed] has two pump systems. These were over 30 years old and needed to be replaced, I did the work but have to go back in the spring to fix one of the parts not being able to get to in the winter. Great customer!"
Jennifer O.
Oct 2015
Could a person who wakes up to no water ask for better service? No. If Mondays aren't bad enough, we woke up to our water just stopping mid-shower. After checking the well pump breaker and finding it fine, I hopped on Angie's List and found Randy Marquis Well and Pump and gave him a call at 6:55am. I expected at that hour I'd be leaving a voice mail but was surprised when Randy answered the phone. I told him what was going on and he said he'd send someone out first thing. Even though this business is 40+ minutes away from me, Tom called to confirm directions at 7:20 and showed up at 8:15. He quickly got to work diagnosing the failed pressure tank that in turn caused the pump to burn out as well. He replaced both as well as the wiring to the pump in the well. By 10:45 we had water (and better water pressure than we've ever had). Tom was professional and explained what he was doing when I asked questions. I called Randy later in the day to thank him and give kudos to Tom and found out Tom is Randy's dad. This family knows good customer service. <br /> I gave his price a rating of C only because I didn't get any other quotes so I can't really compare it. Tom and I never talked about how much it would cost and I didn't ask. I just needed water. At less than 4 hours from placing the call to having water back I certainly won't complain. <br /> They have a 5 year parts AND labor warranty on their work which I also found impressive. <br /> I whole-heartedly recommend Randy Marquis Well and Pump. <br />
Response from Randy Marquis Well and Pump
"We got the call and went right out to the job. The system was in need of complete replacement. Thank you for the work and stellar review."
Angela M.
Jul 2015
Even though this is a very busy time for them, they came right out to take a look at our situation. They quickly assessed what needed to be done and got started on work right away. They were professional and nice. We appreciated that they made time to help us out. Would hire them again for certain. <br />
Response from Randy Marquis Well and Pump
"We were hired to install a point and things went great. Great people, liked working for them."
Ann M.
May 2015
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Helen H.
Mar 2015
They did a good job.
Response from Randy Marquis Well and Pump
"I installed a system to remove Iron and arsenic. The job went well and the customer was awesome. Thank you for your business!"
Dan O.
Mar 2015
We called in desperation. A quick trip to our son's house to fix a troublesome furnace and soon we hear the sound of water running. That sinking feeling when you discover it is the main water pipe to the house, spewing many many gallons of water and having formed a very large sink hole in the back yard. He arrived within two hours of our call. Had it fixed quickly. Given the amount of snow and mud on the ground, this was the wrong time of year for such a repair! He was extremely responsive, professional, courteous. Will definitely use him for all our well needs going forward! <br />
Response from Randy Marquis Well and Pump
"I got the call for a broken pipe. I arrived and the hole was dug and ready for me, simple fix. The repair only took a little while. Really nice people and I'm looking forward to working with them in the future. Thank you!"
Stephanie M.
Mar 2015
<p>He's been very responsive during the entire process and I'm happy with the work performed. </p> <br />
Response from Randy Marquis Well and Pump
"called and was out of water. I went over and tried to get her current system going but it the point was clogged. I ind=formed her we could put in a new point but with what I had been seeing in the area it could be a waist of time and money. I let her decide what she was going to do. We also got a call from two of the houses next door, this made her mind up. We ended up drilling two wells one for and one of the houses next door. Once the well was done we quickly got the excavator there and did the hookup. Everything went good even with the winter cold coming in. Thank you for choosing marquis well & pump for you water needs."
G C.
Feb 2015
<p>After going through several different Angie's List reviews, Randy was the first person I called. I left a voicemail message, and within 2 minutes he had called me back and scheduled an appointment to check out the situation. He was able to come out that afternoon which put my mind at ease. Upon arrival, he was very thorough in his evaluation, explaining things as he went along. It was determined that although not completely failing (yet), that the water tank should be replaced along with installing a water filtration system to eliminate the sediment coming in through the pipes into the house. Randy didn't try to upsell anything, just gave me his opinion, and left it to me to decide on what work he would perform. I opted to get the tank & water filtration system both done. </p> <p>The day of the repairs, Randy was actually early (nice!) and came ready to work. He got right to the job and did all the work we had discussed. He was prompt and efficient, and finished the job in a timely manner. He was personable, professional, and was clear in his explanations of the work he had performed. I had another service person come for a different job a couple of days later, and he even commented on the great job that Randy did installing the filtration system. </p> <p>From start to finish, this was an excellent example of a job well done, and excellent customer service. Randy also advised me of some other potential issues to watch out for and that he would follow up in the summer to ensure that the system he had installed was performing as expected. I would highly recommend Randy to do any work within his scope of expertise. </p> <p><br /></p> <br />
Response from Randy Marquis Well and Pump
"There was a problem with the water pressure and sentiment getting into the plumbing fixtures. After investigation of the issue I found the pressure tank needed to be replaced due to the age and lack of pressure. I explained the types of systems I could provide with the pricing options. We came up with a simple Twist 2 Clean filter that would be the least maintenance and cost to the customer. I arrived and installed the pressure tank and filter as discussed. In about an hour I was done. I explained the system and showed the installation of the items. Thank you for using Randy Marquis Well & Pump."
Kathryn H.
Jan 2015
We purchased a house two years ago that had a poor water system due to delayed maintenance on the part of the previous owner. The well water was hard, and had some amount of sediment coming into the house as well. These issues had caused havoc with the boiler which was partially clogged with hard water buildup along with the sediment providing barely useable hot water pressure for the house. The rest of the house water pressure was also very poor due to a failing pressure tank that was close to the end of its useable life. <br /> We decided 18 months ago to look at what could be done to fix these issues and start talking to vendors about solutions. Randy was the first vendor to come to our house and was very helpful. He spent over an hour thoroughly investigating our setup and doing a free water test. He was very easy going and friendly during his visit and was not ?salesy? at all. We got a proposal shortly after which looked like a solid solution at a reasonable price. <br /> Not long after we had a second child and we ended up delaying the water repairs and only just got ready to get the work done in the last month (December 2014). We had three other vendors come to our house to do estimates. One of them looked over the system and then proceeded to bad-mouth competitors, but never followed up with a quote or return any of our follow-up emails. The other two offered similar proposals to Randy but were more expensive. <br /> We eventually decided to go for a more high-end system than our original plan?opting for a Grundfos constant pressure system, along with a sediment filter and water softener. We called Randy last week and asked him for an updated estimate factoring in the constant pressure system and he had it back to us in less than 24 hours. His quote was competitive to others we received and we decided to go with him for the work. <br /> A couple of days before the scheduled installation Randy let us know that he had a family issue come up and offered to do it a day earlier if that would work. We were able to work with that and he turned up promptly at the agreed upon time and got straight to work. <br /> He installed the systems on schedule, including having to run out to his supplier to replace a faulty part. He did a beautiful job with the installations and showed great attention to detail. It is clear that he takes great pride in his work and loves what he does. In spending time talking to him while he worked it was easy to see that he is a genuinely nice guy too! <br /> Unfortunately when he fired the new system up, the water pressure was great throughout the house for cold water, but there was no hot water at all. It turned out that the boiler mixer valve (which was previously in bad shape) had finally given up and the newly boosted pressure had caused some of the sediment to clog up in the water heating coil. <br /> Obviously after investing in a high end system we were really bummed and stressed to not have hot water in the house and Randy was disappointed to leave us with a less than perfect situation even though it was no fault of his at all. We have known for a long time that the boiler wasn?t in great shape (we were already in the process of getting estimates to add an indirect-fired water heater to solve this problem), and Randy?s only crime was to be unlucky enough to be the guy standing there when the proverbial hit the fan. <br /> Even though he had no obligation or reason to do so, he did offer us a discount because he was disappointed that we were not able to enjoy the new system as we had all been hoping. Before leaving he did his best to help us track down a heating technician to help us out ASAP, and then followed up with us the following day to see how we were getting along. It is abundantly clear that Randy genuinely cares about the satisfaction of his customers, and we can unreservedly recommend him to anyone. <br />
Response from Randy Marquis Well and Pump
"I installed a new constant pressure system, back flushing sentiment filter, and a water softener. The job went as normal and the system worked perfectly. The problem occurred after we started to pressurize the home. Due to years (from the previous owner) of sentiment, hardness, and iron a couple of valves and the coil in the boiler got clogged to the point that he had no hot water. I really felt so bad for the situation. I knew it primarily was not my fault but now the problem was there and so was I. The home owner was stressed and I tried to do what ever I could to get someone to fix the problem. Unfortunately things did not work out. They got someone the next day and things are working fine. Thank you for the work!"
Patricia B.
Jul 2014
I called Marquis Well and Pump; Randy answered the phone himself. I explained the vent on the well cover might need repair and asked if he could look at it. He said he would come to the house "tomorrow or the next day" and he would call me first. He called the next afternoon to say he had time to look at the well cover and would be here in an hour or so. He arrived on time and spent a good amount of time explaining wells, pumps, vents, treatment systems. <br />
Response from Randy Marquis Well and Pump
"Like stated above I was hired to look at the well cap. Once on loaction, I looked over the entire system and explained the goods and bads of the system. I was there about an hour and did not perform any actual work. I was in the area and she was willing to wait for me so no bill was given. Sometimes people don't understand the systems and need some help. I'm pleased to meet Pat and am sure she will call if she has a problem in the future. Thanks Pat for calling me, Randy Marquis."
Susan A.
Jun 2014
The service Randy provided was fantastic. I called him at noon and he was at our house at 6pm. I had not been specific about the problem as I wasn't sure exactly what was wrong with our well. He had all the supplies he needed with him and was able to fix our problem in 2 hours. Our well hasn't' worked so well in years. <br />
Response from Randy Marquis Well and Pump
"The water pressure was really bad, I found the tank was water logged and the sediment filter was mostly clogged. I replaced the tank and showed them how to replace the filter. If the system was left alone any longer the pump would of failed in a short matter of time. Thank you for calling me and giving me your business."
Helen H.
Mar 2014
Randy arrived early on Saturday morning with all his tools, etc. nice and neat. As I am a neat-freak, I admired this! Anyway, He made sure the system was all in working order and explained some things to me. I was able to clean the floor now that I had more room, which made me so happy! He took a water sample after the installation and will let me know all about that in a day or so. I am very happy with his service and would recommend him to anyone.
Response from Randy Marquis Well and Pump
"I was hired to get an estimate for an arsenic filter. I took a water test and with the results I found that we could remove the water softener and replace with an aeration system then an arsenic filter. Helen was having trouble with the large bags of salt for the softener. I was pleased that I could replace the current system with a system that would be less work for her. Helen is a great customer and has a very infectious personality. I'm pleased to meet such a special woman and have her as my customer. Thank you!!!!"
Jean-Paul D.
Nov 2013
Randy was great. I called and left him a message at about 11 am the day before Thanksgiving, within about 30 minutes he returned my call. He said he had another job near me and that when he was done with that he would be over to take a look and that if he couldn't make it, he would be there first thing in the morning (Thanksgiving Day). At about 3 pm I received a call from Randy stating that his other job had canceled and he could come over and asked what was good for me. We decided on 4:30. Upon his arrival he started taking a look at my equipment and quickly diagnosed the problem and actually explained it fully to me in terms I understood. He quoted me a price and I asked when he could do it. He stated that he could have me water withing a couple hours, that he had everything he needed. It isn't very often that servicemen actually come prepared to do a job right then and there. Within about 2 1/2 hours I had water again. Everything you want in a service repair business-quick to respond, made himself available to respond that day, and had my job wrapped up in a little more then 2 hours. Through talking with him I could tell he actually cares about what he does and the people he is working for. Was very impressed and will recommend to anyone who needs his expertise. <br />
Response from Randy Marquis Well and Pump
"Like most of the pump systems that fail prematurely the pressure tank was the issue. It made the pump short cycle and the whole system needed to be replaced. Things did work out so I could get them water that same day. What makes this job great is the opportunity to work with people like this. I have some of the best customers a business would want. Thank you for the work and if you need anything or have any questions don't hesitate to call. Thank you very much for choosing me."
Licensing
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FAQ
Randy Marquis Well and Pump is currently rated 5.0 overall out of 5.
Randy Marquis Well and Pump accepts the following forms of payment: CreditCard
Yes, Randy Marquis Well and Pump offers free project estimates.
No, Randy Marquis Well and Pump does not offer eco-friendly accreditations.
Yes, Randy Marquis Well and Pump offers emergency services.
Yes, Randy Marquis Well and Pump offers warranties.