Ratpack Termite & Pest Control

DO NOT HIRE them to do anything more than bait rodent boxes. I paid nearly $5,000 for rodent exclusion services including insulation replacement. What I received was a classic bait and switch (pardon the pun). They did not complete the exclusion work as promised during the sales pitch and per the written work order. They literally sprayed foam in a can into my foundation vents and when I called them out on it, claimed it was temporary. I had to contact them multiple times to finish installing the foundation vent covers. When I came home yesterday, I saw they had screwed inndoor HVAC vent covers into my foundation!! In the ensuing time, more rodents have gotten in which renders the insulation replacement moot because it’s going to be contaminated again. However, I’m done being patient. I will be filing paperwork with the small claims court this week. Ratpack is NOT registered with the Virginia Department of Occupational Regulation, so I will be calling the DPOR, too.

I've retained this service provider 3 years in a row and they've pretty much gotten rid of the initial pest issue I had first called them for - cockroaches. We are now working through controlling pests mostly in the unfinished basement cellar such as crickets, spiders and the occasional mice. I had first purchased an Angie's List Deal from them for the very first treatment and they have honored the same price for the subsequent annual treatments.

excellent job

The only complaint is that as part of the price they promised to come back in thirty day and check but didn't.

It went well and professional

This was an Angie's list deal for 4 quarterly pest control treatments that was priced reasonable for the service offered. I was able to get an appointment immediately. The technician showed up on time and was done in 20 minutes. He was professional and courteous.

unknown

unknown

unknown

unknown

unknown

It all went well. Person was knowledgeable and quickly took care of everything needed. <br />

I wanted you to know that I would gladly recommend Rat Pack Termite and Pest Control for any ones household pest control needs. I have employed other pest control services in the past but have been far happier with Rat Packs than any of the others. <br /> antsThey arrived promptly as scheduled and were respectful of my time. Most importantly, they also do a very thorough and effective job. Jairo was my technician and he was very knowledgeable, polite and considerate. He was always tidy and did not leave a mess behind when he worked. In addition, twice he has returned to my home to personally address some concerns I had without making me feel I was inconveniencing him. He always has a smile on his face while answering any questions I may have.?The rates were reasonable and I believe highly competitive and an excellent value for the level of service received. I have experienced no problems with your company and have referred others to you as well. It makes me proud to be able to refer a small local business.? <br />

unknown

unknown

First time using this company and by far they are the BEST Pest Control company. Not only was the Engineer exceptionally punctual and knowledgeable, he also offered free advise and recommendations. I was immensely impressed with the integrity and candor of this company. I highly recommend contacting Rat Pack Pest Control.