Restoration 1 of Southwest Florida

They handled all restoration part of my house I highly recommend them

I recently had restoration work done on my house, and I am extremely pleased with the results. The attention to detail and craftsmanship displayed by the team were exceptional. They efficiently addressed all the issues, ensuring a thorough restoration. The communication throughout the process was clear, and the project was completed within the agreed-upon timeframe. I highly recommend their services for anyone in need of reliable and high-quality restoration work. And thank you to George and Alex. And of course the Owner Tim.

The Restoration 1 crew are the best in town. We have been doing business with them for about 2 years now and they never disappoint. They always look for the best services and are always making their clients happy. They come in do what is needed and most times even more for the customers. I 100% recommend them to anyone with mold, fire, or any type of restoration. Their whole crew are amazing people and they just strive to do everything they possible can for their customers. I until this day have not seen one unhappy customer with them, that’s how you know they are that good!

Best service in Naples, FL. I definitely recommend Tin and his guys, they are very professional. Thank you Tim for everything!

First class service! :) A pleasure to work with :-)

Impressive Service from Restoration 1 of SWFL! Restoration 1 of SWFL really knocked it out of the park. They took care of one of my customers, and I couldn’t be more impressed. From the moment they arrived, their team was professional, responsive, and clearly knew exactly what they were doing. They handled everything with care and urgency, kept my customer in the loop the whole way, and delivered results that went above and beyond expectations. It’s a huge relief to have a company I can confidently refer, knowing they’ll treat my customers like gold. If you need a restoration team that’s reliable, thorough, and genuinely committed to doing the job right—these are your people. Highly recommend!

Tim Downs, owner of Restoration 1, reviewed the scope of work and had an estimate ready for my seller the very same day. I secured two other estimates which took four and six days to respond back with estimates. The property was closing on March 20 and Tim made sure his team would and did complete on time. I highly recommend Restoration for mold removal and other services they offer as the company is responsive and very competitive relative to cost and service.

Tim was very responsive and timely. We had a few misunderstandings, but Tim resolved them asap. I would highly recommend Tim and his crew.

It was absolutely fantastic very professional. They were on time they got me informed throughout the whole process. They made everything easy no stress and I would recommend them to everybody.

He's very responsive, job was done right away, the price was reasonable, great service and great value.

They were great. They were personable. They showed up when they said they would. They were respectful. They did a good job and I'm very happy with the service.

It went well. They were very professional. They communicated very well. They did what they said they would.

After calling a few places and getting little assistance, I got a referral for Restoration 1 from our home inspector. Tim Downs and his team were incredibly responsive. I called on a Friday and Tim came to evaluate our leak on Saturday. More importantly, Tim brought equipment, removed the damaged drywall, set up barrier and a dehumidifier, and started mold remediation work immediately. Tim also explained clearly what needed to be done to properly repair our leak. He identified the general contractor that he thought would be best for the job, and he met him there within a matter of days. The process and the communication were excellent. We got some push back from our Condominium Association and their Management company, as they wanted to do a lesser repair. Tim warned me that this might happen. However, he ended up being our advocate, getting more than one general contractor to confirm that his recommendations were proper. He then spoke to both the Association and the Management company, who ultimately conceded that his plans were the best way to definitively solve the problem. Tim coordinated all of the work, which was done expeditiously (his and that of the general contractor). The job was completed smoothly and it was done extremely well, both outside as well as the inside work (replacing the drywall inside, painting, etc.). The work was beautiful. Tim was outstanding from beginning to end. I cannot say enough about him. I have worked with many contractors over the years. I have never had such a competent and responsive person to work with. Tim kept me informed step by step, sent me pictures when I was away, and ensured that the job was done to his specifications. He treated our home as though it was his—took over every worrisome aspect, and addressed it. He provided us with tremendous peace of mind, during a situation that we had little control over. I feel very fortunate to have found Tim Downs, and I am not sure where I would be now had I not!

They did a wonderful job, even the building asked them to do some other jobs because they were so professional and thorough. I moved and needed to use them again, same thing! Wonderful, won’t use anyone else. Ask for Tim!

The team was very professional, thorough and clean. They showed up when they said they would,which as you know is not always common in Florida, and performed the job to my satisfaction. Would recommend them to anyone!

They helped us so much! I would use them again for their customer service!!

Restoration 1 was extremely professional, organized, and compassionate and made me feel at ease while in the middle of a significant property damage event. I would highly recommend them.

We had a leak along an outside wall in our condominium unit. Due to Covid, we were not in town at the time. After calling a few places and getting little assistance, I got a referral for Restoration 1 from our home inspector. Tim Downs and his team were incredibly responsive. I called on a Friday and Tim came to evaluate our leak on Saturday. More importantly, Tim brought equipment, removed the damaged drywall, set up barrier and a dehumidifier, and started mold remediation work immediately. Tim also explained clearly what needed to be done to properly repair our leak. He identified the general contractor that he thought would be best for the job, and he met him there within a matter of days. The process and the communication were excellent. We got some push back from our Condominium Association and their Management company, as they wanted to do a lesser repair. Tim warned me that this might happen. However, he ended up being our advocate, getting more than one general contractor to confirm that his recommendations were proper. He then spoke to both the Association and the Management company, who ultimately conceded that his plans were the best way to definitively solve the problem. Tim coordinated all of the work (his and that of the general contractor), which was done expeditiously. The job was completed smoothly and it was done extremely well, both outside as well as the inside work (replacing the drywall inside, painting, etc.). The work was beautiful. Tim was outstanding from beginning to end. I cannot say enough about him. I have worked with many contractors over the years. I have never had such a competent and responsive person to work with. Tim kept me informed step by step, sent me pictures when I was away, and ensured that the job was done to his specifications. He treated our home as though it was hisâ took over every worrisome aspect, and addressed it. He provided us with tremendous peace of mind, during a situation that we had little control over. I feel very fortunate to have found Tim Downs, and I am not sure where I would be now had I not!

Tim and his team did an excellent job remediating the mold in our condo. They were so thorough and left our place perfectly clean when they were done. Would definitely recommend them.

Very trustworthy. I was told what would be done and the cost to me. Nothing was done without my approval. The work was done quickly but well. I was made to feel welcome anytime I wanted to observe the work in progress.

VERY RELIABLE AND TRUSTWORTHY COMPANY. DID A FIRST CLASS JOB ON TIME AND VERY REASONABLE I HIGHLY RECOMMEND THEM

This is a fabulous company all around. Not enough words to say how appreciative i am. To sum up, they went above and beyond their job, bought and installed supplies not part of their original contract, and never asked for more money. Cleaned up after themselves and checked in with me through entire process, making sure i was always happy.

Call this company first! Honest. Very dependable, fast service. Excellent follow thru.

Prompt and professional. They did a thorough review and were prompt in their report of f9ndings. I highly recommend them to others

Extremely Professional, knowledgeable, trustworthy. Very reliable and prompt to remediate property. Highly recommend to anyone looking to hire