Restoration 1 of Fort Worth

We had a client that had an issue in their home. We recommended that they call Restoration 1 of Fort Worth to come out and do a free assessment to see if the issue was a potential problem and if the homeowner needed to file a claim. It turned out that our client did not need to file a claim, and they were able to take care of our client and get their home dried out. Our client was extremely happy with the service provided by Restoration 1. We will continue to refer work their way, and would recommend them to others and use them ourselves.

We called Restoration 1 of Fort Worth to come out and take a look at some water damage that had come from our Air Conditioning Unit. The coils had frozen, and when they thawed, water leaked onto our ceiling. Robert came out to assess the situation and showed us what was wet and what needed to be done, and helped us realize that this was not a situation to file an insurance claim. He gave us a price and even though it took a little longer than he expected to dry us out, he stuck to his original quote. He also realized what the problem was that actually caused the leak (our condensate line had been knocked loose, resulting in the water coming into our home) making sure we did not have the same problem occur again. I would highly recommend Restoration 1 of Fort Worth to anyone that has experienced a water loss in their home.

PERFECT! They went above an beyond expectations and it was a huge benefit to have them speaking closely with the plumber and insurance company to make sure we were taken care of. I've worked in the Restoration business in the past, so I knew how and what needed to be done. Restoration 1 did everything they were supposed to and went out of their way to make sure we were happy with the work and services they provided. I highly recommend them to anyone needing Restoration services.