Rex Heating & Air Conditioning

I caught the staff lying to me about who could service my a/c on the maintenance contract that I had been paying on since 2013. When I spoke with Kenny the manager. I told him I wanted to cancel my contract, after 20 mins of Kenny brow beating me on the phone he said he would contact me. Fast forward 2 months no contact from Kenny. I do however get a phone call to schedule my maintenance. I told the tec that called to relay a (choice) message to Kenny. Promptly Kenny called me and said that he never told me he would call me. I in turn told Kenny he was a #%#*+!# lyre and told him never to call again. The moral of the story Kenny is I am due for a new unit and it was well worth you keeping my $150 to find out before giving you anymore business. You lost more money and customers than I did genius.

unknown

unknown

<p>Came out the same day and completed the work.  Had to do a revisit when air-conditioning didn't work properly but honored the original 'repair.'</p> <p>I was satisfied with their work.</p> <br />

They were on time and very pleasant. <br />

Rex showed at scheduled time.  The used drop clothes to protect me floors and to keep everything clean.  There were workers were very polite and professional.  Workers explained how operate my new system and my thermostat and answered any question me and my husband had.  The workers cleaned their mess and finished in the allotted time they gave said they would.  I would highly recommend this company based on my experience with them. <br />

See above.