'R Factor Inc.'

Scott arrived punctually for our first meeting and thoughtfully and thoroughly analyzed our problem (mold on peak of cathedral ceiling).  He listened carefully to our thoughts and explained his analysis clearly and completely.  He provided us with examples of similar situations he had addressed, successfully, in the past. He also showed us photos of his previous work. He spent over an hour with us, answering all questions and outlining his processes.   <br /> <br /> After we agreed to have him do the job, he provided an extensive written contract for the work.  Our lawyer reviewed the contract and made several suggestions.  Scott quickly adjusted the contract to address our lawyer's concerns.  He scheduled the work promptly and it was completed in the agreed upon time frame.  We asked for the new electrical circuit to be labelled, and Scott took care of this without additional reminders, although I don't believe this was part of his usual service. There were no add ons to the bill. <br /> <br /> After the work, Scott responded to questions and promised referrals to mold remediation services if required.  We've called him several times with questions, and he has always responded promptly with useful answers. <br /> <br /> We have been totally satisfied with Scott Knapp and Rfactor from start to finish and would recommend him enthusiastically and without reservation to anyone with a similar problem.

R-Factor Insulation Company does very good work. They insulated my crawl space and did a wonderful job. The owner Mr. Knapp was very professional and came out and gave a free estimate on the work. The job estimate was right on the price with no cost over runs at the completion of the <br /> job. I had other estimates that were much higher on the same work to be done.