Ritter Fence LLC

<p>Here's what I will tell you....if you want a gate/fence installed that works/looks good, Steve Ritter can do that.  If you also want a headache of hiring somebody who won't call you back, hiring somebody won't show up to your house when he says, hiring somebody won't keep in contact with you about the status of your project and any possible dates of installation, and talking to his secretary (Rhonda) who has no answers to any of your questions and can't seem to get Steve to call you back (Her own words "I can tell him but I can't make him call you back!"), then Steve Ritter is the man you want for the job.  </p> <p>Hiring Steve was only because we needed him through the failings of a previous company. We needed a gate installed on an existing fence...that fence was actually my neighbors, but we decided as neighbors, that we wanted a gate between our yards. We were having work done on our fence which looked IDENTICAL to their fence, but apparently it wasn't and it couldn't get completed.  Long story to the point of this review, we called Ritter Fence when it was realized that Ritter had installed their fence and he could match up the gate to existing fence. </p> <p>As I mentioned above, Steve was very unreliable.  After he did his initial visit, I had to call him up various things:  Getting the down payment to him and getting on his schedule (he came a day after he said he would come), getting the correct model of the gate (he never told me in the end), finding when my date of install was (First it was the end of August, but August came and went and he never called.  I called and it was early September and it never showed when Steve himself said it would.  Finally, I called angrily about everything and spoke with Rhonda and Steve called back (!!) and it was installed the following week, toward the end of September).  In total, an approximate 6 week job because about an 9 week job.  </p> <p>The best part though was when the gate was finally installed.  His crew didn't leave a bill asking for the remaining payment....I thought weird, but maybe they would mail it to me like another company did.  Now as I said, Steve can't call back or show up as he says, but I'll be damned, he showed up at my house that night close to 9pm (without calling, without any notice) looking for payment.  Granted, he is deserved his money, but I was still stupified.  I wrote his check for him and shared everything I am sharing with you...complete and utter disappointment in him and his company. </p> <p>He shared that he's just real busy and that he's got a small crew and they were really booked and that the last few years his communication has gotten a lot worse and he's heard about it from other people....all self admitted.</p> <p>So there you have it....that was our experience with Ritter Fence Company.  The only reason I stayed with him was because he could match the gate to the existing fence.  If I had to have him install an entire fence, maybe he'd care more....I don't know...but did I mention the gate looks good and works?</p> <br />

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Great company to work with and gave me the best price. Quality of work was outstanding and I would highly recommend.

Just fine. I wish they had removed the tags tacked to the wood; I had to go around and pull them off. But other than that, they were good. <br />

Very well in the end.  However, I had to call them because the estimator wasn't present when the installer came.  I was told by the owner that he would arrive shortly and had the details of fence placement from the salesman.  I was recovering from foot surgery so did not want to walk up a hill but had to show the installer where the fence was to go because the he wanted to begin the work and didn't know what to do.  Also, I didn't see them pour any concrete so asked about that at the end and was told that their method of setting the posts with dry concrete is best as it allows time for settling and eventually rain water will harden & set it.  It does seem very sturdy. Their pricing was very competitive. <br />

He crew arrived, they walked me through the process again and explained that the job would take that day and a little into the next due to the size of the yard. They worked hard and we professional. The job was done the next day just like they promised and we are very happy with the end result. We now can let the dogs out and let them roam in the back yard. I would recommend this company to anyone. <br />

I can not say enough good things about Ritter fence.  Mr. Ritter was on time for the estimate appointment.  He handed me a written estimate for the fence during the initial meeting.  Mr. Ritter got back to me within 48 hours with the estimate for the deck.  Ritter Fence's prices are outstanding.  I received 4 other estimates from contractors and none were close to Ritter Fence's prices.  Mr. Ritter was very patient with me as I waited for approval from my HOA.  Mr. Ritter even provided important computer made drawings to give to my HOA.  Once everything was approved, the work was done very quickly.  The men that came out to do the work were extremely friendly.  They cared for my yard as if it were their own.  The quality of the work was excellent.  The communication with Mr. Ritter was excellent.  It was easy to get a hold of him by phone and email.  When I had to leave a message, my calls were returned promptly.  My family (and new dog) enjoys the fenced in yard and the new deck.  Thanks Ritter Fence!  I have already recommended Ritter Fence to my family and friends and now I highly recommend them to everyone on Angie's List.

Overall it was an excellent experience. <br />

They were prompt and courteous. They did exactly what they told us they were gonna do and gave us suggestions on how to best fence around a certain area that was kind of tricky. I think they had fair prices and they were quick to respond to our phone calls.

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Steve was very personable and professional.  Quality of work done was very good when the deck was completed.  Attention to detail in regard to cleanup and work was excellent.  Construction was delayed from original date, and Steve was somewhat hard to get hold of at times- I assume this was due to high workload.  Overall was very happy with the work, and would recommend Ritter Fence to others for deck and/or fence construction <br />

Terrific company. Came in with a significantly lower bid than another highly recommended company. They had done other fences on our street so I decided to go with them. I made a few changes after getting the estimate, including changing the fence line along the back on the morning of installation, and they were very accommodating and made the changes without charging any more. Steve showed up with a crew of 5 on a Saturday morning and put up the 300' wooden fence in one day. They cleaned up after themselves completely. I couldn't recommend them more highly. If you need a fence, you owe it to yourself to get an estimate from these guys.