RIVERA CONCRETE PAVING

Concrete work is acceptable, but expect cost overruns, manipulative tactics, and poor follow-through. Rivera Concrete Paving's original $8,500 bid became $11,000 due to charges for issues I'd asked about during the estimate (roots, AC condenser, grading). Cost overruns and manipulative sales tactics: -$450 for root disposal: I told Magdiel upfront that there were roots in the area. He said that they have large equipment that can handle it - no mention of additional costs. Once he encountered 12" roots, he charged me $450 for disposal. This should have been disclosed as a potential cost during the estimate. -$250 for a broken drainage pipes his crew hit during excavation -$1,800 for grading that he said wasn't necessary during the initial quote -They were unable to move my AC condenser despite my asking about this during the quote. I had to secure my own HVAC professional with no notice since the limitation wasn't communicated upfront. Payment manipulation: Magdiel initially said I should pay "when I was happy with the result." At the end of day 2, he asked for half the money upfront so he could order the concrete. When he asked for final payment before all work was complete, I said "but everything isn't done" and he responded, "Don't you trust me?" He then failed to follow through on multiple promised services (detailed below). The grading situation exemplifies the communication problems: Magdiel initially said grading wasn't necessary when I asked during the estimate. Once work began, he insisted we HAD to grade before pouring concrete because "the machines would damage it." Later, he contradicted himself by saying they could grade AFTER concrete in a way that wouldn't damage it. This manipulative approach secured my agreement when I had initially said "I'll worry about grading later." Follow-through failures after payment: -One section of walkway didn't cure properly. Magdiel acknowledged it would "probably need to be replaced" but has not communicated when or if this will happen. -The $1,800 grading package included 3 months of landscaping services, but there has been no communication about when they'll return for follow-up care. -The 2' space between my parking pad and fence was left full of debris (dirt, leaves, roots). I sent a photo the night before asking if they'd tidy it up, and Magdiel said yes, it would be part of the landscaping service. On landscaping day, I asked about it again. He said it's not their responsibility. When I reminded him he'd said he'd take care of it and that it looks terrible, he made excuses: removing the debris would make the ground too low against the fence, and besides, "organic material decomposes over time." In other words, I should just wait for it to remove itself. Fence damage: Our brand-new fence (installed 4 months prior) was significantly damaged during the concrete work. Magdiel attempted repairs but lacked the skill to restore it properly. After multiple difficult conversations, he agreed to pay $300 toward professional repair. Magdiel is personable and works hard, but he's young with limited experience in managing customer expectations, conflict resolution, accurate project scoping, or follow-through on promised services. He dismisses potential cost issues during estimates, then adds charges once work has begun and you're committed. He makes promises to move past difficult moments, then makes excuses when called on them. He uses guilt and pressure tactics to secure payment before work is complete, then fails to follow through. If you hire Rivera Concrete Paving: Get everything in writing with specific timelines. Explicitly ask about additional costs for issues you know about (roots, old systems, etc.). Document all promises and payment terms in text or email and take snapshots of his "estimate" since he will continue to update it rather than send a new one. Stand firm on agreed payment arrangements - do not pay in full until work is complete and you're satisfied. Be prepared to advocate for yourself and expect to chase him for follow-through on included services.

We had an old patio removed and new stamped concrete patio poured. It looks amazing. The communication was great throughout and we have now hired them to do some landscaping. I highly recommend Rivera concrete paving.

we couldn’t be happier with the result Rivera concrete paving removed our old driveway and installed in new one in less than two days. The team was courteous professional and knowledgeable. They took the time to answer all the questions and left the site immaculate highly recommended

Magdiel and his crew were courteous and professional. They did a great job even with difficult conditions and got the job done in a timely manner. I would definitely recommend them. It is a rare to find people who still take pride in their work, Riviera Concrete certainly does. His quote was very detailed and I felt confident with my decision from start to finish.

Rivera concrete did amazing work. I was so impressed with how they were organized and cleaned up afterwards. We kept adding things to our lists (lol) and he was so so pleasant to deal with. Definitely will pass on his info to friends and family. Here are before and after pics. AMAZING JOB!!!! Very happy

stamped patio looks great

Rivera Concrete Paving's $8,500 bid became $11,000. Owner Magdiel Rivera adds charges after you're committed and doesn't follow through after payment. Cost increases: I mentioned roots upfront - he said equipment could handle it, then charged $450. Said grading unnecessary, then created false urgency claiming we HAD to grade before concrete. Later said could grade after. Added $1,800. Crew broke drainage pipes, charged me $250. Couldn't move AC condenser despite my asking during estimate. Payment tactics: Said pay "when satisfied." Then requested half early, then full payment before done. When I said work incomplete, he asked "Don't you trust me?" then broke promises. Broken promises: Walkway cured wrong, no follow-up. $1,800 grading included 3-month landscaping - no communication. Promised debris cleanup, later said not responsible. Damaged 4-month fence, couldn't repair properly, paid $300 after pressure. Dismisses costs at estimate, adds them later. Makes promises, then excuses.

They did a professional job, were honest, and showed up on time and delivered on time. I will be using them again in the future.

They did a poor job. Within 3 months, plants started growing in between the asphalt. The company refuses to come fix it and is adamant it is done correctly against seal coating companies saying that it is poorly done. I was informed to seal coat the aspahlt within 3 months/in fall, and the driveway didnt last that long. He refuses to give me the terms and conditions to the "warranty" on the driveway despite several times asking. He only picks up responses to getting paid and accepting work. Also do not view the "estimate", it is a trick to get you to accept their work. Communication is difficult with this company unless its about giving them money. Would not recommend.

I recently had a concrete patio, steps, and a shed pad installed and couldn’t be happier with the result. From start to finish, the team was prompt and professional, showing up on time and ready to work. Their communication was excellent—we always knew what to expect and when. Once they got started, the crew worked quickly and efficiently, finishing the job in far less time than I expected without cutting corners on quality. The pricing was also very competitive compared to other quotes I received. Overall, I am very pleased with the results and would absolutely use them again for future project. My neighbor already asked for their number lol.

terrible contractor, never came back to fix issues after numerous texts they are now not responding to my text will have to hire another contractor to fix issues

Magdiel and his team did great work. They were on time as discussed when planning the project together. They provided quality work and advised on solutions to meet my needs for a beautiful aesthetic, easy maintenance and water management.

9/19/2025 ----We still have never heard back after a year and half. Please don't use this company. Amazingly he can find his way to Green Bay but Mukwonago WI I typically don't write reviews but was driven to do so. Our concrete walkway was laid in the spring and started crumbling in October. I contacted Rivera Concrete Paving when we noticed it. He tried stating the crumbling was there from the beginning which is interesting since we never had concrete there before. You would think there would be concern over the job he did but no. His comment was I will stop when I'm in the area...still waiting. Please don't use this company.

Everyone was very professional, respectful and friendly. The work was done in a timely manner and to our satisfaction. The team was eager to help with any questions we had. The driveway looks awesome we would definitely use them again.

The driveway was done with care and professionalism. Magdiel and his team were courteous, and conscientious about the work they were doing. I was most pleased with the quality of their work.

Excellent job

We hired Rivera to remove the old asphalt in our parking lot, a 3-story condo building in Chicago, and resurface so that we could improve the drainage problems we had during rain and snow storms. Although the new lot is an improvement from the former, there is still water pooling in one spot, making it difficult for some owners to access their vehicles after it rains. Furthermore, when they repainted the parking space lines, they completely botched the job, making it difficult for owners to park their vehicles appropriately. When we brought our concerns about the job to them, they told us they would not come back to fix the issues. We spent $11K for this job and expected it to be done professionally. It simply wasn’t. We understand that sometimes there are mistakes with projects like this, but to refuse to fix the problem is inexcusable. I WOULD NOT hire this company for your asphalt needs.

They did an excellent job cutting and patching the asphalt around our minestrone landscaping walls and bluestone pavers that when they end are flush with the asphalt

Excellent. They were timely and the finished work looks great.

Great. Complete tear up and replace

Great. They were on time got right to work finished the job within the time they said they would cleaned up spoke with us for a few minutes and we’re on their way. Very professional

Good job; good suggestions; good work ethic

Showed up early. Reasonably priced. Did a great job. Done in 3 hours. Plan on using him for future projects.

I was not satisfied with the job. I contacted him twice to ask if he would fix and they never responded. There are many raised lines of tar which now hold dirt. He did not clean the driveway good enough, weeds already growing thru. The contract said he'd fill my cracks and he didn't. The end of the driveway has brush strokes of tar, as if it was drying out in the end. Very disappointing for $1000 I paid.

Very well, did a good job.