RJ Groner Co Heating, Cooling & Plumbing

We recently had a pipe leaking in the basement, and since we had heard so many good things about r.j. Groner, decided to call them. Not only did they show up on time, but our technician Matt, diagnosed the problem right away. Within minutes we had an estimate, soon after the work was completed. Highly recommended!

Extremely efficient and willing to accommodate me and answer my questions. Came on time as promised. Have used them in the past and will continue to use them for my AC , water heater and furnace service.

RJ Groner it’s a very reliable company. They are extremely professional, they care about the quality of their work, they replaced a boiler for me, other contractors wanted to be replaced my entire system. They repair what was needed. RJ Groner took care of everything in the right way and not only my system works perfectly they maintain it every year. Additionally they are 24 seven available for a last-minute need at a very reliable and affordable rate. I 100% recommend their service.

They are always fast and dependable! We trust them with our plumbing, heating and ac repairs. They also have the patience to work with our home warranty company which works out great for us. They also offer an annual plan that I highly recommend.

I have been dealing with RJ Groner for years and there workers are very respectful and helpful but the prices are higher than they should be. I just replaced my kitchen drain and the tailpipe that connects to it underneath for 500 dollars. I understand the service charge , labor and part of the nut that now connects to my new drain but 500 is way steep . So it’s not the workers but the pricing that should be more reasonable , this job the pricing is extremely high .

Our furnace stopped running around midnight the night before with freezing temperatures. We called R J Groner the next morning and they promised a tech would arrive that day. By 1 pm the furnace was up and running. Service was marvelous, the staff was both friendly and experienced. Would definitely recommend to all

RJ GRONER did a great job installing my new heat pump system! From start to finish, including helping me with selecting the correct equipment and through to insuring that everything was working correctly, everyone involved was extremely professional, knowledgeable, and a pleasure to work with. Nick and Dayman truly impressed me with their hard work to insure that the installation went well and was done correctly . Great job! David S.

Excellent as always.

Reasonable and thorough

Outstanding service provided to maintain my heatpump.

I called RJ Groner Co Heating, Cooling & Plumbing to service my furnace they said between 10 & 2 they were in my driveway at 9:42am. The Tech Ryan was so friendly and polite cleaned my furnace tuned it up did what he had to do and was on his way. I highly recommend RJ Groner. This is my 5th year using them since purchasing my new furnace from them. Great company but more so great techs that work for them.

Called r.j. Groner Inc. Heating, Cooling & Plumbing to come out to take a look at my Geothermal heat pump. Had a condensate error. Scheduled a technician to come out the next day 7/9, they gave me a window of 10:00 am- 2:00 pm he showed up after 2:30. He was here about an hour flushed out the condensate line, no materials restarted the unit charged $369 and left. Within 20 minutes the unit stopped again. I called the office, and they came backout they were still in the neighborhood. He flushed the pan and lines again. This time he checked the freon charge and water flow. He said the pressures were good and the water flow was right. He left with the unit running. I shutdown the unit overnight because if it failed again, I didn't want the water running all night. The next day I turn the unit back on and later noticed the compressor was not running this time the error code was low pressure. I called the office again they said they would send someone else out the next day again between 10:00 am- 2:00 pm showed up about 2:00 different tech, so much for getting right back to the job you were working on. He checked the unit out saw the low pressure error checked the freon and there was none, no pressure. So he pressured the unit up with nitrogen and it held pressure, he said he would leave it pressured up overnight to make sure it held pressure. If it held they would pull a vacuum on the system, evacuate the system and charge it up. I got a call from the office day 3 they told me they would have someone there between 12 and 4:00 PM. This time at 3:30 I got a text he was on the way. I called and the answering service said they would check it out, no return call or text. A 3rd different tech showed up at 4:35. He checked the pressure, the test pressure held. No sign of a leak during the test but he said possibly leaked through the shreader valve. So I was like OK pull a vacuum on the system, evacuate the system and charge it up. He said he was just there to check the pressures and the office would get back to me to schedule the vacuum on the system, evacuate the system and charge it up. He said they probably wouldn't call until Monday (day 7 without AC) because it was Friday. W**!!! Meanwhile I got 2 emails from Mike Katz, President of R.J. Groner to write a review. I'm sure these are automated but it shows he's not involved with the work not getting done going on in the field. I would rate them a zero because of their scheduling, work-management and lack of urgency getting the job done for the customer. You can't blame the guys in the field. I'll be sure to update this rating as this saga drags on. Hot in Arrowhead Lakes, Jeff P

The guys came in and fixed my leaky kitchen sink in the blink of an eye! Very impressed by how they identified the problem, communicated it to me and then fixed the issue quickly and efficiently. RJ Groner is my go to for plumbing, heating and cooling problems! Use them if you run across any issues!

Very professional and reasonably priced.

Excellent, Ryan is a true credit to your company. He explained to me what part needed to be replaced and the office followed up by calling me on the price so we could proceed with repairs. Ryan is very customer service friendly, polite and well respected. Thanks Ryan for an excellent professional job. Robert Smith

perfect! Brandon was right on time and very professional.

The technician arrived when he was supposed to, did his work methodically and professionally, and answered my questions and concerns. He inspected and serviced the A/C coils, the outside compressor, and the condensate pump. The price is reasonable and includes a second inspection in the fall. I was scheduled about a week after I called - good response time, considering the time of the year, and that it was not an emergency.

Everything went super and both were very courteous and knowledgeable. Ryan was following up a furnace service when the additional parts were ordered, and also serviced my AC unit.. Matt did the Navien service and also did a super job. I do have an on-going error that shuts down the water heater but just like a watched pot we couldn't make it happen. Ironically not more than 15 minutes after they left my wife started a load of wash, and there came the error. Sharon has scheduled a Navien guy to return Thursday.

The tech was very professional, knowledgeable, informative and pleasant, due to it was snowing, he even put plastic booties over his shoes so as not to get the carpeting and floor wet. The job was completed in less the one hour.

Service was thorough and comprehensive.

I have had them do several services and repairs and have always been reliable. On one large repair, the work was completed in a timely manner, although they did forget the service so, which is why they came out, so I did have to have them come back.

Kyle showed up when anticipated, quickly evaluated what needed to be done, searched for a replacement part(s) with the RJ Groner Team, expedited their delivery (next day), and replaced / tested all necessary parts to get our unit back up and running (despite a nest of bees nearby). We don't normally have heat waves in PA, but we were in the middle of several mid-80 degree temperature days, so having our A/C up & running was of paramount importance to us! Kyle made it happen! And I might add, on a unit that RJ Groner didn't install!

Air pressure was applied to piping and situation was resolved .

Great. Thank you very much John for such great service. You rock. JT

Work was done on time and very professionally. They took the time to explain what they were doing and were receptive to my suggestions. For example, I asked that an outside electrical line be installed in a different location, that was less visible and without any discussion did what I asked. The operation and maintenance were clearly explained to me. The units were tested and worked flawlessly. The installation was done ahead of schedule and they vacuumed and took away all packing materials. The units are whisper quiet, both inside and outside They work very well. I am a very satisfied customer