R. J. Groner CO.

The job was an oil furnace service! The technician arrived on time and performed the service very efficiently! Good communication with technician!

On time great service informative

They came on time and the was very professional very good explain the work and the job was done before the i anticipated.

Our air conditioner was over 20 years old and leaking. They explained everything and their findings after they inspected the system. Answered all of our questions and very informative with their explanations. Sent the two proposals, one with the hybrid unit and one without in an email of everything they would do when installing a new unit. We decided to go with the installation of the air conditioner hybrid unit. It was a big job but they were so professional and we are very happy with the installation and the time they took to explain everything to us and step by step how to use the updated thermostat installed. Another job well done!

My dryer vent was not working properly. Called and got an appointment that day on a Friday. Turns out it needed to be replaced. Showed us the pictures since vent was inside the wall. They stayed late and fixed it so I would have immediate access to my dryer. Very professional and really explained everything. We decided to replace the dryer vent with a sturdier metal vent and they came back out the following week and the job went well. I?m so happy with the job.

This was my seasonal servicing for my furnace. Very professional. Answered all my questions. Called to notify me when they were on the way.

I had my annual furness service this week. As usual the technician was on time, very knowledgeable about the furness and did a great job servicing and cleaning out the furness. He also explained the entire process to me and warned of any possible future issues that can be encountered. He was very through with everything, which shows that he cares about doing a great job.

Each time a tech comes over they are professional, Courteous and very knowledgeable. it takes away the worry we have! They are very thorough and their reports are very detailed which also include pictures RJ Groner all the way!!!!! Customer Service is also very exceptional!! I love when I get those reminders !!!

Work was completed and the technician were able to answer all my questions

Yes tech was on time and got the work done . Job done on efficient time. He also found my mother’s charm which I thought I had misplaced a while ago .

⭐ RJ Groner I’ve been with RJ Groner for 9 years, and July reminded me why. I was having trouble with my HVAC coil and scheduled a diagnostic test to identify the issue. The first tech visit missed the diagnostic I was charged for, but Manager Nancy corrected the situation immediately. The second technician arrived on time, was professional, thorough, and went above and beyond to fully troubleshoot and repair the problem. That level of integrity and service is why I remain a loyal customer. A+ rating — highly recommend! Respectfully, Booker H

We recently had a pipe leaking in the basement, and since we had heard so many good things about r.j. Groner, decided to call them. Not only did they show up on time, but our technician Matt, diagnosed the problem right away. Within minutes we had an estimate, soon after the work was completed. Highly recommended!

Extremely efficient and willing to accommodate me and answer my questions. Came on time as promised. Have used them in the past and will continue to use them for my AC , water heater and furnace service.

RJ Groner it’s a very reliable company. They are extremely professional, they care about the quality of their work, they replaced a boiler for me, other contractors wanted to be replaced my entire system. They repair what was needed. RJ Groner took care of everything in the right way and not only my system works perfectly they maintain it every year. Additionally they are 24 seven available for a last-minute need at a very reliable and affordable rate. I 100% recommend their service.

They are always fast and dependable! We trust them with our plumbing, heating and ac repairs. They also have the patience to work with our home warranty company which works out great for us. They also offer an annual plan that I highly recommend.

I have been dealing with RJ Groner for years and there workers are very respectful and helpful but the prices are higher than they should be. I just replaced my kitchen drain and the tailpipe that connects to it underneath for 500 dollars. I understand the service charge , labor and part of the nut that now connects to my new drain but 500 is way steep . So it’s not the workers but the pricing that should be more reasonable , this job the pricing is extremely high .

Our furnace stopped running around midnight the night before with freezing temperatures. We called R J Groner the next morning and they promised a tech would arrive that day. By 1 pm the furnace was up and running. Service was marvelous, the staff was both friendly and experienced. Would definitely recommend to all

RJ GRONER did a great job installing my new heat pump system! From start to finish, including helping me with selecting the correct equipment and through to insuring that everything was working correctly, everyone involved was extremely professional, knowledgeable, and a pleasure to work with. Nick and Dayman truly impressed me with their hard work to insure that the installation went well and was done correctly . Great job! David S.

Excellent as always.

Reasonable and thorough

Outstanding service provided to maintain my heatpump.

I called RJ Groner Co Heating, Cooling & Plumbing to service my furnace they said between 10 & 2 they were in my driveway at 9:42am. The Tech Ryan was so friendly and polite cleaned my furnace tuned it up did what he had to do and was on his way. I highly recommend RJ Groner. This is my 5th year using them since purchasing my new furnace from them. Great company but more so great techs that work for them.

Called r.j. Groner Inc. Heating, Cooling & Plumbing to come out to take a look at my Geothermal heat pump. Had a condensate error. Scheduled a technician to come out the next day 7/9, they gave me a window of 10:00 am- 2:00 pm he showed up after 2:30. He was here about an hour flushed out the condensate line, no materials restarted the unit charged $369 and left. Within 20 minutes the unit stopped again. I called the office, and they came backout they were still in the neighborhood. He flushed the pan and lines again. This time he checked the freon charge and water flow. He said the pressures were good and the water flow was right. He left with the unit running. I shutdown the unit overnight because if it failed again, I didn't want the water running all night. The next day I turn the unit back on and later noticed the compressor was not running this time the error code was low pressure. I called the office again they said they would send someone else out the next day again between 10:00 am- 2:00 pm showed up about 2:00 different tech, so much for getting right back to the job you were working on. He checked the unit out saw the low pressure error checked the freon and there was none, no pressure. So he pressured the unit up with nitrogen and it held pressure, he said he would leave it pressured up overnight to make sure it held pressure. If it held they would pull a vacuum on the system, evacuate the system and charge it up. I got a call from the office day 3 they told me they would have someone there between 12 and 4:00 PM. This time at 3:30 I got a text he was on the way. I called and the answering service said they would check it out, no return call or text. A 3rd different tech showed up at 4:35. He checked the pressure, the test pressure held. No sign of a leak during the test but he said possibly leaked through the shreader valve. So I was like OK pull a vacuum on the system, evacuate the system and charge it up. He said he was just there to check the pressures and the office would get back to me to schedule the vacuum on the system, evacuate the system and charge it up. He said they probably wouldn't call until Monday (day 7 without AC) because it was Friday. W**!!! Meanwhile I got 2 emails from Mike Katz, President of R.J. Groner to write a review. I'm sure these are automated but it shows he's not involved with the work not getting done going on in the field. I would rate them a zero because of their scheduling, work-management and lack of urgency getting the job done for the customer. You can't blame the guys in the field. I'll be sure to update this rating as this saga drags on. Hot in Arrowhead Lakes, Jeff P

The guys came in and fixed my leaky kitchen sink in the blink of an eye! Very impressed by how they identified the problem, communicated it to me and then fixed the issue quickly and efficiently. RJ Groner is my go to for plumbing, heating and cooling problems! Use them if you run across any issues!

Very professional and reasonably priced.