RodentX LLC

Came quick ,set trap and within 2 days the skunk was gone.Very informative and courteous.

RodentX is a fantastic company. A true family business, I felt comfortable from day one. My job was not easy, it required multiple mobilizations to complete the project. The foreman navigated my cape cod roof (steep) in the winter to ensure I was good to go. Dikeedrin was a pleasure to deal with, A+ company.

it was perfect and fine

The Rodent Remediation Service consisted of the following activities: 1) Attic (or Crawl Space) Remediation Service; 2) Basement Remediation Service; 3) Exclusion (Pest Proofing); 4) Ridge-Guard Installation; 5) Mice Trapping The Rodent Remediation Service was conducted in three phases, by three different teams, 7 different technicians: 1) Estimation - Team A (3 estimators); 2) Remediation - Team B (2 technicians); 3) Remediation - Team C (2 technicians). OVERALL: In carrying out the Remediation Service RodentX teams (collectively) exhibited the following qualities: workmanship, perseverance, communication, and commitment. Each of the three RodentX teams (A, B &C) performed their specific tasks in workmanship fashion. Team B deserves special kudos for perseverance (i.e., arriving at my home despite having to drive through “whiteout conditions” at 10 MPH). Team C deserves special commendation for flexibility (i.e., filling in, at the last minute, for Team B whose members unexpectedly became ill); and for commitment (for promising to replace, during a future visit, the insulation in the basement that Team B had removed, but had intended to replace the following day). Considering that there was not obvious project manager charged with overall responsibility for managing this project, I want to commend all three teams (A, B & C) for communication excellence (i.e., keeping me posted regarding changes in arrival time, replacement teams, etc.). However, if I were granted one wish as a customer, I would wish that one overall project manager would give the customer a walkthrough at the end of the project to demonstrate that every task in the contract has been performed to the customer’s satisfaction.

Service is excellent, on time, professional, and answers all the questions.

Extremely not satisfied, lack of contractors, no voicemail to leave messages, they said I can pay the balance within 6 months as long as i paid the half of the payment, but then they are sending an email after the bill was already due, no phone calls back and they are not answering phone calls, they are not responding. I told them I'm gonna work overnight and set an appointment on Thursday to finish the job. they didn't respond.

I was contacted promptly. Service personnel were courteous and open to questions. Adjustments to the project were made onsite to satisfy project objectives. A good group of people.

Easy and efficient! Would recommend