Roof Rx

Very well. My delay in writing the review was that the work was done last year during the dry season and I wanted to make sure it held up when the rain started. The work was entirely exterior and I didn't have to be home for them to complete the work. The price was reasonable, the contact with the company was easy; they were flexible in the scheduling and the repair has proven to be effective.

"Rx Roofer did an estimate for 3 areas of repair. The contract for the repair work stated I had to pay in advance ($3,900), which I did. It took 40+ days for them to come on site- and do the repairs..1.5 outta 3 were done. I did get a follow-up visit 7 months later..and it was all a big mistake; they would be out in a few days (8 or so..) and finish the work.. they never ame back "

Their services rate about 50/50.  I wasn't disappointed with it, but I wasn't pleased with it either. They came after we had some high winds. They charged me $200 over what the deal through Angie's List was.  They had to fix part of my roof where I had a Direct TV antenna.  It's hard for me to grade the price because I'm not a roof expert.  So they charged me and I paid it.  What I'm saying is I wasn't satisfied with it.  It took them 5 minutes to remove the antenna.  So far we haven't had any rainfall so I don't know whether it's leaking or not.  I wasn't happy with them at all.  The left hand didn't know what the right hand was doing.  One day a guy told me someone would be here between 8 and 5 and they never showed up. This is the first time I've had any experiences with roofers.  I don't want to degrade anybody, but I don't want to be taken advantage of either.

They did a good job!

Inspector finally came. Gave me date to do the work and said I didn't need to be there. He said a picture of the work would be sent to me with the bill. I was also told about another issue that I agreed to have done. I was told squirrels were chewing on the pipes coming out of the roof. He said this was common and quoted a price to have them covered. I must have misunderstood what he meant by that and asked him to repair that also. When the bill was sent, there was no picture of the completed work. After a month or so of calls regarding payment, I told them I didn't get pictures. They came out took pictures and sent them to me. When I called and told them the pipes weren't done the way I understood them to be, I was told they were done correctly based on what I was quoted. It was most likely my fault for not getting better information about that process, but I believe Roof RX could have given me better detail. I withheld payment for quite awhile, but eventually paid them. All I really wanted was my gutters cleaned out. This took too much of my time and effort for something that easy. My neighbor saw them working at my house and "assumed" I was happy with them, so he hired them to do some work for him. They never came when they said they would, the work was below satisfactory, and he had to argue with them the entire time.

Very pleasant and professional; fixed exactly what we needed right away. We feel they went above and beyond what we had expected. We would use them again.

Company was fairly responsive in sending out inspector to look at roof. However, he was just there to inspect and write up a report. I was told I would receive the written report/estimate that evening via email. It did not arrive. It tried contacting them over a couple of weeks before I was finally able to get the written report/estimate. No one ever returned my calls during this time, and all I ever got was voice mail when I called. After reviewing the estimate to repair the roof/leaks, I had some questions. Once again, I attempted to call. I was not able to get through to speak with anyone. Again, no returned call. At this point I figured if it was this hard to talk to someone before they were working, there is no way I want them to be working on my house. If a problem arises, how could I contact them? I feel like this was a wasted $79. They didn't do any small repairs to make it worthwhile, and I could have received a free estimate elsewhere.

<p>They were quite good. I was pleased with their work.</p>

<p>This was an $89 big deal purchase. They finally did what I had contracted with them for, but they really thought they were coming to do other work. The first time they came they thought they were repairing the roof not just doing the gutters. There was a little bit of a mix up so they had to make another appointment to come back and I kept getting emails for estimates that they were going to come and fix the roof, which is not at all what I had contracted. I understand they want to get exposure on Angie's List but they were too much of a hard sell. The service they did provide was fine, but I made it clear to them that I was not going to contract with them for anything else until they did the gutter cleaning. </p>

work looks fine

The deal turned out good. Roof Rx Central Florida were very good. They were very intelligent about reaching out. The best part was how professional they were. They took pictures of everything. Their use of technology was very good- it helped how they were reaching out to contact me. The worst part was, they were definitely using it to get more revenue by selling other products. They could probably charge a little more in the big deal and include more services in the big deal.

Gutters are still full.

I purchased the service and never received any response from the company. I've let it slide, thinking the hurricane was keeping them very busy and since I didn't have hurricane damage, I could wait. Well, it is now 6 weeks later and I still haven't heard anything. What do I need to do to get a refund?

It took 2-3 weeks after initial inspection to have a single rain gutter cleaned and I had to contact company to make the appointment since no one was calling me.

In addition, they offered various suggestions for maintaining roof integrity

Well, an inspector came out and inspected our roof. So now I know not to get any of your services because all we wanted was our gutters cleaned. He was a nice guy but we aren't going to pay $700 to have the roof maintained when we are getting a new roof in 2017. When the gutter guy was finally scheduled, he came to our front door and my husband told him to clean the gutters. I really don't know if they were cleaned because he never told us he was done. We did have a group of workmen here working on a kitchen renovation but that's not an excuse for leaving without notice. When the company finally called to see if we wanted to schedule the repairs and I told them no, they seemed a put off about it. We purchased from you on 10/10, the inspector came on 10/13 and the gutter person came on 11/1.

workers did a great job

They came out three times and thinking the repair was done, I hired a repairman to repair the inside damage. The roof continued to leak in same spot. After two more trips, the repair seems to be done. Hired the repairman to come back and re-do the inside repairs needed in same spot on ceiling. I asked that they discount me the amount for the additional ceiling repairs but they did not respond except to tell me that they would put a Levin on my house if I didn't pay the full amount of their invoice which was $900. I am surprised that Angie's List would represent a business that is so lacking in skill.

<p>This was a big deal purchase. They did good work but they were expensive. They did good work and it is hard to find somebody to get up on the roof of a two story building. They were expensive but they gave me 10-percent off because I complained. Still, $800 or $900 is a lot for what they did.  They were very good; they came out within a day or two of my call. Their punctuality was good. </p>

Bait and switch deal! I bought the $79.00 Angie's List deal and ended up paying an additional $1,273.00 for 2 gutters and downspouts and what they claimed to be more sealant than the deal offered. They were supposed to clean the eave, but after the service agent was late (again) he left without finishing. They had no problem charging my credit card for a finished job. The best I can say is the service agent was very nice.

It seemed to go fine.

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RoofRx responded to assess a repair and they provided an estimate on 9/2/16. I approved the repair and gave them a 10% deposit of $75.00. They advised that they would call me within the next day or two to schedule the work. Nothing. The contract says that work must commence within 20 days but they never contacted me. They were completely non-responsive to my calls and emails about when the work would be scheduled. Now that I am seeking a refund of my $75.00 deposit - they remain non-responsive. My recommendation is that you do not waste your time or money. A company that fails to respond to phone messages, emails, and written correspondence does not deserve your business. Thanks! :)

The inspector came out and said it would have 8 hours to fix. A few days after it was suppose to have fixed. For 3 days a technician was working on the roof on and off. When it rained about 3 days, the leak was worse then it was before they supposedly fix it. The leak now damaged ceiling inculcating the track lighting, insulation, and it buckled. When I called to complain about the back work, I was told the technician they sent out to do the work was now fired. They told me they were having problems with the technician and other jobs he had done. They told me the rain caused it damage, I said that of course it was the rain but you didn't fix the roof like you said. They said the have no responsibility to repair the ceiling damage and gave me a quote from a sister company that I could hire to do the repair work.

Responded to the Angies List offer to get my gutters cleaned and roof inspected. They came and gladly took pictures. They took an additional $185.00 for patching some areas that were looking a little worse for wear. No work was ever completed. In fact they should only have taken 10% of the $185.00 until the work was done. They took 100% then called to confirm that they were closing the account without any work being performed because it had been paid in full!!!. The fee to Angies List and the payment via credit card are now being disputed to get my money back. What a waste of time and money