Rooter Hero Plumbing San Diego

He said he needed to do replace the P-trap so that he can insert his snake tool. He charged a lot of money for it but in fact he just cut some pipes and replaced those with rubber hoses and clamped them onto the existing pipes. Total rip off! On top of that after he left a water leak developed under the sink area. It took me a lot of time and multiple plumbers to find out that the leak was from the faucet connection to valve. I am quite sure that was cause by him working under there because we didn't have this issue at all. I find it impossible that this is a coincidence.

Stood by his work. Had to come back for a quick fix. Did so as soon as I called.

Andy at Rooter Hero Plumbing was fantastic! He came on time, cleared my drain and gave me a good price. I highly recommend their services and will be highly them again for more work in the future!

It was fine. They were quick and they perform the service very well.

It was great. no problems since they came and fixed it.

It was fine , it was done within 10-15 mins The price is a little bite high but reasonable

They work hard. It was a very good service. They did all the things that is needed to be done. Quality is excellent. They came on time

everything was fine. They were nice. It was just the price that I think was so expensive.

I can't describe the sound of the blockage when it was cleared, but there was no question what the sound meant or the smile on my face. We've used them several times over the years and service has always been great. I showed Jose M the issue and pointed him to the closest clean-out. After quite a bit of effort it seemed he was running into a serious obstruction. Jose asked about another clean-out and started searching around the perimeter. He found one that I'd forgotten about as it had never been used, and sure enough, water was backed up in it. He snaked it and ran into a major obstruction about 35 feet in. After repeated attempts to clear it, he suggested we needed to camera the line. He called 'the boss' who headed over, and Jose continued trying to clear the line. And Murphy's Law, just before the boss arrived he got the line cleared. Again, what a wonderful sound! Greg arrived shortly after and even though the line seemed clear, ran the camera through it (no extra charge). Good move, he ran the camera to the city's line, and pointed out a couple spots that were problems waiting to happen. Knowing what we may be facing in the future is a relief. My original estimate was $77. Final cost $77. And that was on a Saturday! VERY IMPRESSIVE!!

The Rooter Hero service technician, Devin Miller, arrived as scheduled and worked after hours to restore service - he kept us fully informed and worked diligently to restore our service.  All disturbed areas were returned to normal condition.  The work was professional and very prompt.  I would use them again and highly recommend Devin and Rooter Hero for their services.