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About us
**$50 off $300 and up if you book by phone today** Cross a major chore off your to-do list by letting us take care of the house cleaning. Then savor the pleasure of knowing your whole home has been cleaned by a professional team member(s) you can trust. Our cleaning services are thorough, consistent and customized. If you would like to request a special service, change your cleaning schedule, or skip an area in your home, just let us know! We are happy to fulfill every request in order to exceed your expectations. Rosales home cleaning services are available weekly, every other week, monthly or one-time. On every visit, your Rosales Cleaning team dusts, vacuums, washes and sanitizes each room. Using our equipment and specially formulated products, they clean from left to right, top to bottom, so no detail is overlooked.
Business highlights
Emergency services offered
7 years of experience
Services we offer
Residential House Cleaning - Initial - Deep - Recurring - Move-In/ Move-Out - Post Construction Office and Commercial Cleaning - Initial - Deep - Recurring - Move-In/ Move-Out - Post Construction
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.712 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 8% |
Showing 1-12 of 12 reviews
Nancy G.
Feb 2020
Ver satisfied with Mary's work. So satisfied I left her alone at my home. Very trust worthy. Will as for her again.
Kim D.
Nov 2019
They were wonderful!! I would highly recommend them. My house looked great when they were finished!!
Jane C.
Nov 2019
It went great. She did a very thorough job with an eye for detail. She asked questions about what I wanted and if I wanted her to use my cleaning supplies or hers. I opted for hers. The house looked wonderful when she was done. I would definitely use her services again.
Janet B.
Nov 2019
It went very well! They were very responsive, prompt and professional. They worked so hard! The bathrooms were amazingly clean. Definitely will have them out again!
Kim R.
Nov 2019
Home was purchased and needed a very derailed cleaning as previous owner was a heavy smoker. Darling and her team did an amazing job. Home smells Luke a new house. Very clean and will continue to use her services in the future.
Blythe V.
Nov 2019
Cheree was very professional. She did an amazing job. The house is spotless and smells great! We are now going to do once a month cleaning.
Luis G.
Nov 2019
Unusually detailed and very efficient! I was expecting having to clean some areas/items most cleaning teams always miss (I've tried 4 different companies so far), but for once that was not the case, so I'm definitely sticking with this team!
Jacqueline T.
Nov 2019
Great, awesome job
Judy M.
Nov 2019
Excellent.. quality professional, meticulous with much appreciated service hours in evening. Availability, responsive and very attentive. Highly recommend.
Response from Rosales Cleaning
"Thank you for the feedback. We're glad to know you were satisfied with our cleaning service! We look forward to cleaning for you again soon."
Luis G.
Nov 2019
I'm so happy that I've finally found a cleaning service worth keeping!! I've gone through multiple cleaning teams who kept missing details and areas that I specifically requested be cleaned, and the Rosales followed all my instructions to a T. I'm hooked!
Response from Rosales Cleaning
"Thank you for the feedback. We're glad to know you were satisfied with our cleaning service! We look forward to cleaning for you again soon."
Linda C.
Oct 2019
It went better then expected. Everything I asked to be cleaned was done very professionally.
Response from Rosales Cleaning
"Thank you for the feedback. We're glad to know you were satisfied with our cleaning service! We look forward to cleaning for you again soon. The Roslaes Cleaning Team"
Ashia M.
Oct 2019
i feel like I could have did the same thing on my own. They left dust caked on my ceiling fan and my upstairs bathroom floors was not washed/ mopped at all... They did not clean the tube in my guest restroom and the baseboards are still dirty. My guest room tub looks the same as before they came. She left a dusting mop on my ottoman. My shoe rack still contained dirt and debris in the corner where it normally sits. Also there was a dust rag left on the side of my shoe rack. I feel like $140 was waaay to much for the job that was done sure the workers were polite enough and they did SOME of what I request but SOME is not what I paid for. I didnt even need any bedrooms done. I also heard the lady say she didn't know how many bathrooms i had and that was cleary a lie cus we discussed it on the phone b4 she quoted me the price. I was told by the lady who came that she was was detailed whn it came to cleaning, that was not the truth. This is my first time using a cleaning service and this experience has left a bad taste in my mouth. I most definitely will not be using this company again.
Response from Rosales Cleaning
"I appreciate your feedback and I am sorry that you had a negative experience. Your original request was for baseboards and for detail. Along with those we tried to fit in all of the other cleaning that you requested within the allocated time. On occasion, for heavily soiled homes we cannot get to everything during the allocated time. I do apologize for your experience and would like to offer you a second cleaning FREE of charge. If in the future you decide to hire us again, please know that if you see anything that was unsatisfactory after a house cleaning you may let us know right away or even call us within 24 hours, and we will return to your home to make sure we meet your expectations. In fact, our commitment to total customer satisfaction and going the extra mile to guarantee it is one of our biggest strengths, and is listed on our FAQ page: “What if I am not satisfied with my cleaning? Your complete satisfaction is very important to us. That is why we offer a 24 hour guarantee. If for any reason you are not satisfied with your home cleaning, just simply give us a call within 24 hours of your cleaning and we will return to re-clean the area you are dissatisfied with, at no cost to you.” As you may not have been aware of our 24-hour guarantee, we would be more than happy to come back out and clean the areas that did not meet your expectations, at no cost to you. Please do give us a call to schedule your house cleaning as your earliest convenience. Sincerely, The Rosales Cleaning Team 470-403-5251"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Rosales Cleaning is currently rated 4.7 overall out of 5.
Rosales Cleaning accepts the following forms of payment: CreditCard
No, Rosales Cleaning does not offer free project estimates.
No, Rosales Cleaning does not offer eco-friendly accreditations.
Yes, Rosales Cleaning offers emergency services.
No, Rosales Cleaning does not offer warranties.