Roto-Rooter Plumbing & Water Cleanup

Had a clogged sink that was also part of the AC line. Came out and fixed it right away.

Steven did a good job fixing the Drain issue.

Roto-Rooter did an great job. They sent out a man named Juan who was super friendly and did a thorough job of clearing the clog we had in our kitchen sink. Ill definitely be contacting them next time I need a plumber

Juan was very informative on our plumbing issues. He arrived in a timely manner.

They came out very quickly took care of our problem very fast and found roots in pipes took care of it and was very respectful ☺️

Plumber charged a lot to hack up my house to fix a leaking pipe behind the dishwasher. He didn't hook up the dishwasher drain line correctly and it leaked. Had to fix myself. They used a scrap pipe instead of the proper $2 part. They wanted to charge me a service fee to come out and fix their problem. I would give zero stars if I could. Over $2200 for bad work. Avoid these guys!

No comment

This company charges lot of hidden charges that they are telling upfront . They have good plumbing and leak detection people . But their billing is very bad . They charged so much for water restoration even though there was no work needed for water restoration

Extremely well, and quickly

All three toilets in my house became backed up at 5pm on a Friday. Roto Rooter was the only plumber who could come out. The plumber who came out did clear the line through the ground level clean-out. I was charged double what I had previously paid another plumber for the same service. Then he veered into the purely creepy by texting me, while sitting on my sofa staring me in the face, that he had something to tell me about my drains but I needed to call him after my housekeeper left for him to tell me. He continued to refuse to discuss it despite my saying it didn't matter that my housekeeper was there. He then told me that he wanted to send someone out with a camera to better inspect the line. He said someone would be out at 9am Saturday morning, and that I didn't need to be home. I never heard anything more until more than a week later, when I got a call from "Roto Rooter Dispatch" wanting to schedule the inspection that was supposed to have already happened. So we scheduled it between 1 and 4 today. Since I was told that I did indeed need to be home, I canceled an appointment and stayed home all afternoon. No one ever showed up, nor did anyone call. I appreciate that someone could get my toilets functioning on a late Friday afternoon. Beyond that these people are a total disaster and should be avoided.

We called roto rooter out for a plumbing job, snaking a toilet, last Sunday. They let us know that they needed to get someone out who could scope it and would contact us the following day, and that the charge wouldn't be put through on the card until the next person finished the scope. No one called the next day and by 3pm we called to find out what was up and they scheduled an appt for the next day between 9-11. They also went ahead and just put that charge through on our card. Next day rolls around, no call/no show by the plumber. We finally called out of frustration to "cancel" this appointment nobody bothered to show for, and called another company. We also requested a supervisor get back to us and again, nothing. We paid 300 bucks for absolutely nothing.

O.K., but the cost seemed exorbitant!

Alex was great.

They showed up on time walked through area to determine what was wrong. He discussed what he needed to do to repair the leak and gave a very fair estimate $698. After the repair was fixed he adjusted the price down to under $500 because the line was easier to access and repair than he originally thought.

The service provided was excellent. Came out detected a leak and gave me quote. Found and repaired the leak and charged the proposed amount. Pretty straightforward. Great service.

The plumber arrived promptly, was friendly and worked efficiently.

Overall good service. They were first call me back in 15 min while I sent a quote on Sunday morning. The estimation was provided on the same day after 2 hours. Because of weekend extra $75.00 charge we decided to switch to the next day at 12 noon. The plumber was late for 1.30 hour, no calls or excuse were received from his side. The job completed fast and perfect. No coupon discount was accepted.

Great! Very Professional!

They had to come back and fix a problem.

He found nothing stopping the toilet up.

I couldn't get the toilet cleared. Someone through a bunch of paper in it which clogged it. It was better than anticipated. They cleared the clog. They were in and out so quickly he didn't even charge me. I've used them for years now.

I use them quite often. They're very good at what they do. They can determine where leaks are. They are proficient at figuring out the best way possible to fix the issue. They've repaired slab leaks for me, and all kinds of clearing of construction debris and several other things. They're very good.

I would definitely use them again because they offer a fifteen year guarantee, offer financing and do an excellent job. I will highly recommend them.

unknown

I've used them several times. They were pretty much on target. One day they were a little later than they expected but they kept calling me. They were very professional. When you call someone and you're having a plumbing issue and you just want it taken care of they made sure they got out there on a timely manner and right to the problem and took care of it.