Ruby Home and Hauling Services

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The guy showed up late, just one guy in a big old box truck. The box truck was already so full of crap, that I don't think anything else could even be squeezed into into it (he called his boss, and refused to take away the dirt and debris we removed from the mulch beds). The worker possessed a <em>very</em> minimal amount of tools, and even less landscaping skills.  Although I will admit, the wiry-built guy was a hard worker. <br /> It's hilarious because there was still a ton of work to be performed after the 4-hours was up, so I asked the guy if he could stay past the original 4-hours.  He said no and he told me had to get to another job (I was pretty sure he was just wore out).  SoI go to Angie's List a few days later and there's a hilarious review posted on May 05, 2015 from another unsatisfied customer.  Apparently they had this guy scheduled to come to their place at 4pm on April 30th, the time slot just following mine, the one the guy said he was going to and the reason why he "couldn't" stay and keep working at an hourly rate at my place.  The review states the guy never even showed up and didn't even return their call... No Call, No Show... I HATE THAT! Needless to say, it's hard, if not impossible to find someone who is willing to put in the work work it takes nowadays.  Let alone, just get a person (or a company) to successfully perform the services they've stated they can competently perform. <br />

Overall, very well. <br />

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They were completely incompetent. When I initially talked to them to schedule, I explain what I wanted done which was things like remounting the sink in the bathroom, hanging up curtain rods that kind of stuff and for some reason they showed up expecting to install kitchen cabinets, which I don't know where that came from. The only thing that they got accomplished was hanging curtain rods. So it took 2 guys four hours to hang 4 curtain rods. One of which was not hung, was not level. When I challenged the guy and said that was not level and asked to raise the one end, he proceeded to take the screw driver handle and place it on top of the window frame and use that as the way to measure the distance between the window frame and the bracket instead of using the tape measure. So, I proceeded to get my level out for him to show him how to do it and after they left, I realized that my level was not there anymore. I will absolutely not use them again.

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Provider showed up late and since they didn't contact us ahead of time, did not have the materials needed to complete the work.  We had to wait while they went out and purchased the GFI outlet.  When I asked if they were licensed electricians they said yes though I seriously doubt it.  While working on installing the outlet they tripped the breaker on the circuit as they were working on it live which is dangerous in my opinion.  After installing the outlet they could not get it to work.  They called for their manager and a man from Belgium who seemed to be more electronically inclined showed up.  It took over and hour and half to isolate the issue and restore power to the outlet.  When they packed up, they accidentally took part of my tools.  I contacted them and was told they didn't have it, but it was clearly there when we were working on the outlet and gone when they packed up.  I've contacted them about the missing tool (a $100 line tracer) twice and told they do not have it.   Last straw, they left dirty smudge marks and fingerprints on the white wall where they did the work and didn't clean up. <br /> I would be reluctant to have this company do anything else for us again. <br />

"It was suppose to be for 5 cubic yards and the truck was already full when they got there”

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They sent 2 young gentlemen to my house. They did not finish the job. We called them back later that night. One of the gentlemen did come back and fix the issue of reconnecting the sink. A few weeks later we realized that the stop plug was not installed correctly. Its a small thing right now, but it has still not been taken care of.

I had a list of several items to be done. While they were very professional, they were only able to install 2 fans in the 8 hours. They also broke a light that they moved for me. <br />

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They were so nice. I will definitely use them again when I get a another batch of stuff ready.

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