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Rug Busters Carpet

4.9(
48
)
Carpets or Rugs - Clean at Home, Water Removal Recovery Service, Carpet Repair, Refasten, or Stretch,

About us

Hundreds of thousands of homes have carpets with high concentrations of dust and mite allergen substances dangerous for many allergy and asthma sufferers.Rug Busters Carpet Cleaning uses state of the art equipment for all processes that you can trust for your carpet cleaning, while at the same making sure your family, employees and clients’ well being are taken care of. We only use safe, biodegradable, non-toxic and non-irritant chemicals and formulas (Green Clean Available Upon Request). Your carpets represent investments in value, beauty and design, and they deserve expert maintenance treatment for long-term usage. At Rug Busters in Medford, we only use the best materials with all of our carpet cleaning jobs. We only use state of the art equipment, because we know that lesser machines and store bought or rental machines can result in damage to your carpet that may or may not be fixable. The chemicals and formulas that we use are all safe and biodegradable for both your family and the environment. In addition, they are made of substances that are non-irritants and help repel future dirt and stains from your carpets. Having your carpets professionally cleaned by Rug Busters in Medford has so many benefits for your home, from appearance to safety and health. Maintaining your carpets professionally will even help the value of your carpets, even making it last longer for your home, which saves you money on future carpet replacement. Visit our Carpet Cleaning Service Medford page. IICRC Certified Firm Master Cleaner Roger Miller & Jordan Miller

Business highlights

Emergency services offered
37 years of experience

Services we offer

Oriental Rug Cleaning. Red Dye Removal. Pet Odor Removal. Tile & Grout Cleaning. Strip & Wax Floor Care. Air Duct Cleaning. Mattress Cleaning & Sanitization. Carpet Cleaning. Upholstery Cleaning. Carpet Repair & Stretching. Water Damage Restoration., Oriental Rug Cleaning. Red Dye Removal. Pet Odor Removal. Tile & Grout Cleaning. Strip & Wax Floor Care. Air Duct Cleaning. Mattress Cleaning & Sanitization. Carpet Cleaning. Upholstery Cleaning. Carpet Repair & Stretching. Water Damage Restoration.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.948 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
4%
2
0%
1
0%
Write a review
Showing 1-25 of 48 reviews
Tamara H.
Aug 2018
5.0
Yes, I recommend this pro
$343
They were very professional and provided great information about the pet stains I had. My carpets look brand new!
Christine R.
Dec 2014
5.0
Yes, I recommend this pro
$250
unknown
Diane T.
Nov 2014
5.0
Yes, I recommend this pro
$120
They came the day I called even though it was after dark and raining heavily. Cleaned and repaired the dryer vent at a reasonable cost. Excellent service. <br />
Michele M.
Oct 2014
5.0
Yes, I recommend this pro
$300
Highly recommend.
Mary W.
Aug 2014
5.0
Yes, I recommend this pro
$72
<p>They responded promptly to may request and schedule me the same day even though it was a small job.  They were quite knowledgeable about the carpet type and straightforward  on they soiling they could get out. and what they could not remove completely.</p> <p>I'm still waiting for a call back from the other A listed provider.</p> <br />
Sharon O.
Jun 2014
5.0
Yes, I recommend this pro
$440
unknown
Alison S.
Jun 2014
5.0
Yes, I recommend this pro
$350
unknown
Jerry M.
May 2014
5.0
Yes, I recommend this pro
They seemed knowledgeable and they came in and did what we asked. I would use them again. I can't remember what the price was but they came and talked to us and showed us what we needed to do and they did it. I was very happy with the service. We'll have them back pretty soon to do some more.
Sandra C.
May 2014
3.0
$250
It was okay. I just feel like their customer service wasn't the same. We had a lot of pet stains that they didn't really work on. I just think overall, they're just average. Punctuality was really bad. They ended up coming on a different day.
Pierre P.
Apr 2014
4.0
$200
unknown
Alex P.
Apr 2014
5.0
Yes, I recommend this pro
Wonderful, great job and reasonably priced.
Lonnie V.
Apr 2014
3.0
$700
Nice guys, they tried to give value by cleaning carpet at no charge but they did not ask if that was ok or why they were doing it. It is poor practice to ask if Friday is an acceptable day to return a carpet and get the answer,"Yes but we need it for the weekend". Then deliver it on Sunday without explanation. I paid nearly $700 for two chairs, a largish sectional and a 9X12 rug. Stiff by itself but I trusted the reviews on this site and expected an excellent result. Very disappointed.
Debbie T.
Oct 2013
5.0
Yes, I recommend this pro
$114
They did a good job, it was a very dirty carpet and they got it very clean.  I was totally satisfied since they were the cheapest place I called. <br />
Sharon O.
Sep 2013
5.0
Yes, I recommend this pro
$490
PERFECT!!!! <br />
Bonnie S.
Jul 2013
5.0
Yes, I recommend this pro
$150
They did a great job.  My experience with them is always good.  They’re very professional and they do the work as stated.  I think they’re a good company and I always use them.  I really like them.
Jerry M.
Jul 2013
5.0
Yes, I recommend this pro
$250
on time <br /> knowledgable <br /> good job <br />
Cynthia S.
Jul 2013
5.0
Yes, I recommend this pro
$260
When calling to make appointment, staff was very courteous and knowledgeable. Answered my questions in a friendly and patient manner. Called 1/2 hour before their scheduled arrival as promisd, to let us know they would be there at the set time. The technician was friendly, professional and knowledgeable and obviously took pride in his work and the company he worked for. He got to work after quickly assesing our carpet and worked efficiently with attention to detail. we ourselves moved lighter pieces of furniture out of the way and he cleaned around the remaining furniture, as we had requested. The carpet looked new again and all stains were removed. The carpet was almost dry when he left that day and 100% dry the next day. It was a 60 degree day outside. The best carpet cleaning we've ever had done! Highly recomend this company!! <br />
Carol B.
Jun 2013
4.0
Yes, I recommend this pro
They were good. They did a good job, they showed up, they were very professional, they did what I asked them to do, moved the furniture and moved it back and they did everything that was expected and the rugs looked pretty clean. They were fine. It seemed like it was expensive but I can't tell you the price.
Kara S.
Jun 2013
5.0
Yes, I recommend this pro
$134
I had to change my appointment time the day before my originally scheduled time.  Rug Busters was flexible and able to change my appointment.  I asked for a call when the technician was 1/2 hour out and it was no problem.  I received a call as promised allowing me to pull in my driveway right behind the Rug Busters truck.  A thorough explanation of my options was provided and my chosen service was carried out quickly and professionally.  My carpet looks great... and with two dogs, that is a feat!  I will be using them again. <br />
Ryan B.
May 2013
5.0
Yes, I recommend this pro
$800
unknown
Debbie W.
May 2013
5.0
Yes, I recommend this pro
$160
They were very professional and did a good job. They arrived when they <br /> said the would (even a little early). Our price was a little less than <br /> normal because we used a coupon.  I would recommend them. <br />
Lydia P.
May 2013
5.0
Yes, I recommend this pro
$252
Very well, they were very easy to schedule and accommodate my schedule they did a great job. <br />
Tina C.
May 2013
5.0
Yes, I recommend this pro
$500
What I really liked about them is that they were very professional.  It is a family based business.  They did what they said they were going to do.  They came out, they recognized that the job was going to take sometime and they brought extra crew.  They were very conscientious about my property and everything.  I just really trusted them.  As a matter of fact when they showed up I felt so comfortable with them that I was leaving them in my house.
Lynne S.
May 2013
5.0
Yes, I recommend this pro
$630
When I called for an estimate they responded quickly, coming out the next day. After reviewing the estimate we decided to go ahead with the work.  We scheduled a date and time and agreed to the price, we had to cancel our original appointment due to scheduling issues and called to reschedule. The owner, Roger advised me they could come out in 4 days time, I advised him our home was on the market and we would love to get the work done as soon as possible. He was able to accomodate us after adjusting their schedule and fit us in 2 days early.  The technician, Joe arrived promptly at the appointed time and was very professional and did a great job. He took his time and worked very h****** a particular stain and to our amazement was able to get rid of it.  We had had the carpet cleaned by another <br /> company with a dry chemical and thought the job was decent until we saw what Rug Busters did.  Amazing difference and although Rug Busters were more money, it just shows you get what you pay for. I would recommend them to anyone.  Before calling Rug Busters for an estimate we had asked a few neighbors if they had any recommendations and they said they couldn't give us any names as they had all been unsatisfied with the results of their carpet cleanings. <br /> <br />
Pat S.
Apr 2013
5.0
Yes, I recommend this pro
$256
I will be using them again and especially liked when they asked me to approve their work. I didn't feel pressured to hurry through the motor home and checking it out. There was one upsell that we did choose to go with and that was fabric protection on the material. Camping it especially is a good idea. I also like the 10% discount given for using them the first time. <br />
Showing 1-25 of 48

Licensing

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FAQ

Rug Busters Carpet is currently rated 4.9 overall out of 5.

Rug Busters Carpet accepts the following forms of payment: CreditCard

Yes, Rug Busters Carpet offers free project estimates.

No, Rug Busters Carpet does not offer eco-friendly accreditations.

Yes, Rug Busters Carpet offers emergency services.

Yes, Rug Busters Carpet offers warranties.