Ryan's Restoration - Seattle

"Thank you for your review! I'm glad you contacted us the following day when you didn't have the expected customer service that you should have received. Our company has always tried to give top-notch service where ever we go. I wanted to assure you that you would not receive the same service as the technician that came to your home no longer works with us. I hope you will give us another try. The owner would like to offer you a 25% discount on your next carpet care needs if you choose to do so. Best Regards, Kristan Matthews Office Manager"

"Thank you for your review! We love to hear back from our customers to let us know how well we did. I'm glad we were able to take care of your specific concern with your carpet and hope you will call us next time you need your carpets cleaned. Thank you again! Kristan Matthews Office Manager"

"Thank you, [Member Name Removed]! What a "glowing" review! It really brightened our day! We have enjoyed having you as one of our repeat customers and appreciate that you have been passing the word along to your friends. Remember to tell them that if they schedule with us, they get a 10% discount on their cleaning and you get 15% on your next one, just for referring them. Have a fantastic day! Kristan Matthews Office Manager"

"Thank you for your review! I'm glad that our crew was able to take good care of you! I know there were a couple of stubborn stains we had to re-address but hope they stayed away the second time. Please give us a call next time you're ready for your carpets to be cleaned! Refer a friend and you get 15% off your next clean and they get 10% off theirs when they schedule with us! Best regards, Kristan Matthews Office Manager"

"Bill, Thank you for taking time to submit a review for us...and so quickly! My technicians said you were wonderful to work with! Thank you for supplying us with all the information we needed to be prepared for the job. We hope to hear from you again even though you have a lot of new hardwood now! :) Thank you again and Happy New Year! [Member Name Removed] Office Manager"

"Hi, [Member Name Removed]! Thank you for your review! I'm glad we were able to take care of your water damage situation. We look forward to taking care of your carpets again in the future! We love referrals, too! Have a wonderful New Year! [Member Name Removed] Office Manager"

"Thank you for your positive review! I'm glad we were able to meet or exceed your expectations! Please let us know if you have any questions or concerns. We appreciate it when our customers recommend us to their friends and family. When you do, we offer a 10% discount for anyone you refer to us and 15% on your next clean if your referral schedules with us! We hope to hear from you again! Kristan Matthews Office Manager"

"Thank you for your review! I'm glad my technician took good care of you! I'm sorry we weren't able to get all of your stains out. I really wish we could get all stains out of every carpet! We try our best and have many tools in our "arsenal" of cleaners but unfortunately we just can't remove some of the set in stains. I hope you will give us a call next time you need carpet cleaning or restoration! We strive for high quality carpet cleaning at a value price. Best regards, Kristan Matthews Office Manager"

"Thank your for the review and the feedback! I discussed the situation with my technician and he says your wife was home when we left so we're not sure how the back door was left open. This event would be unacceptable to us! I would have appreciated a call as soon as you discovered this. If this did indeed happen, please accept our apologies and hope you will call again and give us a second chance. We strive for excellence in our customer service and would love to hear from you again. Best regards, Kristan Matthews Office Manager"

"Thank you for calling and scheduling with us! My technician said what a wonderful customer you were to work with! We hope you will give us a call next time you need your offices cleaned. Thank you again! Kristan Matthews Office Manager"

"Thank you for your positive review! I'm glad my technician, Ron, took good care of you! I know there were some trouble areas we addressed and glad we met or exceeded your expectations. I hope you will refer us to your friends and family. Please keep in mind that anyone you refer gets a 10% discount on their clean and you get a 15% discount on your next clean if they schedule with us. Thank you for allowing us into your home! Best regards, Kristan Matthews Office Manager"

"Thank you, (member name), for the review! You have been a great customer to work with! Even though that repair was a bit of a challenge, we wanted to make sure it was done correctly. I'm glad Ryan was able to work his magic to make it look nice. We look forward to working with you again the next time you need us! Thank you! Ryan's Restoration Staff"

"Thank you for reviewing our carpet cleaning and stretching services we provided for you! We take pride in leaving your carpets the very best we can and glad you felt we did that. Feel free to call us with any questions or concerns you might have. Don't forget we offer a 10% discount to your friends that you refer and 15% discount on your next cleaning if you do! We'll see you next time! Ryan's Restoration Staff"

"Thank you for taking the time to review our services! We're glad the technicians took good care of you! They commented on how pleasant you were to work with also. Let us know if you want those additional areas done in time for Summer entertainment. We would be happy to schedule you in. Thank you again! Ryan's Restoration"

"Thank you [member name removed] for taking the time to complete a review. I am glad that my tech's treated you well and took good care of you. If you ever have any questions or concerns in between cleans, please feel free to contact us anytime and we would be glad to help you any way we can. Thanks much for using our services..... it was our pleasure working with you!!! Arlyn "Ryan" Dodson - Owner"