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Sears Appliance Repair

Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical Baseboard or Wall Heater - Repair,

About us

Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply”

Business highlights

70 years of experience

Services we offer

Appliance repair - cooktops, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, microwaves, ovens, range hoods, ranges, refrigerators, stacked laundry, trash compactors & washers.

Accepted Payment Methods

  • CreditCard
Reviews
4.822 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
18%
3
0%
2
0%
1
0%
Showing 1-22 of 22 reviews
Mary P.
Oct 2018
5.0
Yes, I recommend this pro
It went fine. It was under warranty so no money was exchanged. They fixed it and now it is working. Our only complaint was that it took several weeks to get them scheduled to come out to the house.

Joseph M.
May 2018
5.0
Yes, I recommend this pro
$225
Repair person diagnosed problem, discussed with me and made repairs. Machine now works fine.

Karen L.
Feb 2018
5.0
Yes, I recommend this pro
Very well. Good suggestions, hints on daily care, time spent checking repairing. Communicated very well. Polite. I did not want to answer question regarding money paid or were services performed. This question is not clear. Of course, service was preformed. Money paid was relative to parts and/or labor. So this items needs to be divided out.

Julie F.
Feb 2018
5.0
Yes, I recommend this pro
$160
Repairman determined that a bit of water remaining in drain had frozen causing water to leak when machine tried to drain. By the time we had it fixed, weather had warmed up a bit so problem solved.

Michael G.
Jan 2018
5.0
Yes, I recommend this pro
Found problem and fixed it.

Pam R.
Nov 2017
5.0
Yes, I recommend this pro
$200
when I called, they were able to schedule a serviceman the same day. He actually arrived in my driveway before I got home from work! He was quick, efficient, and professional. No more problems with my dryer.

John K.
Sep 2017
5.0
Yes, I recommend this pro
$500
It's fixed

Tracy A.
Aug 2017
5.0
Yes, I recommend this pro
$200
Technician went above and beyond to make sure all appliances were working properly, answered any and all questions, and gave helpful advice.

William L.
Aug 2017
5.0
Yes, I recommend this pro
Great. Could not have gone any better.

Bill O.
Jun 2017
4.0
Yes, I recommend this pro
$280
job well done

Michael G.
May 2017
5.0
Yes, I recommend this pro
Done well and on schedule

Lawrence F.
Feb 2017
5.0
Yes, I recommend this pro
$250
Technician was great. Timely, neat, friendly and knowledgeable. The person who answered to phone at the call center was awful. Hard to get information across, but had no effect on technician. Price was a bit high. They use a price book, and not consistent with time or labor involved.

Kevin M.
Feb 2017
5.0
Yes, I recommend this pro
Repairman did a quick and expert job. He was helpful and informative.

John L.
Feb 2017
4.0
Yes, I recommend this pro
I had to wait practically a month and a half for it to be repaired due to the fact that they didn't repair it at the shop, they had to send the mower out to some other place and then it got misplaced and then they found it and then it got repaired and sent back to me. <br /> <br />

Rich R.
Nov 2016
4.0
Yes, I recommend this pro
$200
Went very good overall except the price was too high

Jude C.
Oct 2016
5.0
Yes, I recommend this pro
It went great. There was a part that was broken when they delivered and they did a nice job fixing it at no extra cost. They were able to quickly assess the fault and do the needed repair. I would definitely use them again.

Homeowner
Oct 2016
5.0
Yes, I recommend this pro
$170
They were professional, got the job done, and were on their way. It was a good experience.

Jean C.
Oct 2016
4.0
Yes, I recommend this pro
$250
It went very well. They did a very beautiful job. They were very helpful and explained everything to me and gave me an estimate and then ordered the part. They then came back and got the repair done. It cost me $250 for the part and the labor. They were on time. The diagnosis over the phone was not correct. And when they first showed up, they didn't bring all the things they could have brought to have fixed it right there. So they did have to then go back, get the part and then come back. I thought it was unnecessary and it took another week to do that. They could have just brought the part with them but they didn't that what was really wrong was wrong. That was a little annoying. But their overall work, other than misdiagnosing the problem at first over the phone, they were fine.

Donna P.
Oct 2016
5.0
Yes, I recommend this pro
Sears personnel came when they were supposed to and repaired the mower. All was done well and tested.

Tracy C.
Aug 2016
5.0
Yes, I recommend this pro
unknown

Donald W.
Aug 2016
5.0
Yes, I recommend this pro
unknown

Peggy M.
Aug 2016
5.0
Yes, I recommend this pro
Absolutely perfect. The technician was prompt, professional and courteous. I was very happy with the work done.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Sears Appliance Repair is currently rated 4.8 overall out of 5.

Sears Appliance Repair accepts the following forms of payment: CreditCard

No, Sears Appliance Repair does not offer free project estimates.

No, Sears Appliance Repair does not offer eco-friendly accreditations.

No, Sears Appliance Repair does not offer emergency services.

No, Sears Appliance Repair does not offer warranties.