Secure Termite & Pest Control Inc

First, let me say that the exterminator that came to my home each time was the NICEST guy.  This review is not about him, but about the company and my experience. <br>We purchased a yearly contract for quarterly exterminations.  I had to call them in January to find out when they were coming for my 3rd treatment, as they were late in coming.  I called them again in March as a service call. We were experiencing way too many spiders still.  Secure pest came out and treated for the spiders.   <br>Fast forward to June 2016-I received a call about renewing my contract.  I mentioned that I never had my fourth treatment.  I was told that the March visit WAS my last treatment.  I tried explaining that the March visit was a service call (which I've had before).   <br>March had not even been 3 months since their last visit, and I am the one that called them and asked them to come out. <br>I did leave a voicemail asking them to double check their records, but I never heard back from anyone at Secure Pest. <br>I am disappointed in this company and will find someone else that cares to stick to the contract. <br>Spiders are way worse than before I started using this company anyhow. <br> <br> <br>

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They come out quarterly. They just come out when they are going to do it and do the outside. Sometimes they just come and leave a thing in our mailbox.

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Purchased the 250.00 deal on Angies List for complete inside/outside service.  Called them and set up a time for them to come.  Provider called when he was on his way, completed the outside service without me there.  I told him about the fire ants outside and he said he would treat that and did.  I realized afterwards that he did not do the inside service so I called, they apologized and said it was just a miscommunication with driver/service person.  Came out immediately and did inside very well.  Clean, courteous. <br />

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We purchased this service because we were having a very serious wasp problem. After the service, we noticed a downturn in the number of wasps - but we still see them frequently and there appears to still be a nest in our attic. So while the service helped, we're going to have to contact another exterminator to actually finish the job. My girlfriend just walked into the bathroom this morning to find a large, angry black wasp flying around. <br />

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All went well. <br />

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Everything went fine.  I have to call them again because I still saw a few pest in my house but they came out again to redo it.  I don't have any issues.  One person came to do the work.  He was prompt.  He was very nice and knowledgeable.  He was courteous and gave advice on how to prevent the pest.

That went very well. It went very well. $250 per year, they said they come four times. I purchased it last week and they came yesterday and I purchased it through Angie's list, I actually paid the $250 through Angie's list. They took their time. They did both the inside and the outside of the house. We have obviously had pest control before, but this man did a nice job.

They scheduled service just a few days after I called.  Came out, sprayed the whole house inside and out.  About 2 weeks later, we still had some small ants in the house - I called and they came out the next day.  Has been a great experience working with them so far. <br />

Absolutely perfect. Scheduling was simple, and professional. David showed up on time, explained our options, was knowledgeable, thorough, and respectful. This is exactly how things should work. Will definitely use them again. <br />

Have used this company for more than 10 years. They originally installed the subterranean termite monitoring system and have performed quarterly monitoring visits ever since. They have kept the termites away and have been faithful in completing the regular visits. Also, we have used them on 2 occasions for spot treatments to control exterior and interior pests. Was successful each time. <br />

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They found some damage and killed them <br />