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Service Master - Stillwater logo

Service Master - Stillwater

Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,

About us

Whether you’ve experienced an emergency fire or water loss in your home or business, or you’re simply looking for professional cleaning service done right, you’ve come to the right place. As America’s most trusted name in cleaning and restoration, our friendly, licensed professionals are here to deliver peace of mind with fast response, expert service and guaranteed satisfaction. After the close of the project, we contact our clients to ensure that their high expectations were met. We offer the highest level professionalism and customer service and pride ourselves on catering to our clients’ individual needs. Thank you for considering Service Master Clean of Minneapolis and we look forward to impressing you!

Services we offer

Carpet Cleaning & Restoration.

Accepted Payment Methods

  • CreditCard
Reviews
4.651 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
6%
2
0%
1
4%
Showing 1-25 of 51 reviews
S C.
Feb 2016
5.0
Yes, I recommend this pro
$500
.

Jennifer J.
Dec 2015
5.0
Yes, I recommend this pro
unknown

Louis C.
Dec 2015
5.0
Yes, I recommend this pro
$200
.

Byron H.
Dec 2015
3.0
Yes, I recommend this pro
$150
It turned out just fine. They met my expectations. They did alright.

Julianne M.
Dec 2015
5.0
Yes, I recommend this pro
.

Holly A.
Dec 2015
5.0
Yes, I recommend this pro
.

Alice J.
Dec 2015
5.0
Yes, I recommend this pro
.

Frank H.
Dec 2015
5.0
Yes, I recommend this pro
$1,000
unknown

Jackie M.
Dec 2015
5.0
Yes, I recommend this pro
$230
unknown

Elaine B.
Dec 2015
5.0
unknown

SHELLEY M.
Dec 2015
5.0
Yes, I recommend this pro
.

JAMES G.
Dec 2015
5.0
Yes, I recommend this pro
.

S C.
Dec 2015
5.0
Yes, I recommend this pro
$500
.

ROBERT J.
Dec 2015
4.0
Yes, I recommend this pro
$215
unknown

Ann C.
Dec 2015
5.0
Yes, I recommend this pro
$140
unknown

Dalena W.
Dec 2015
5.0
Yes, I recommend this pro
unknown

Adam W.
Dec 2015
4.0
Yes, I recommend this pro
$250
unknown

Britta D.
Dec 2015
5.0
Yes, I recommend this pro
unknown

Patricia B.
Dec 2015
5.0
Yes, I recommend this pro
$3,000
unknown

Charlie W.
Jul 2015
1.0
$24,200
Service Master Clean came in and inventoried my belongings after my home sustained a fire.  It took them weeks to return my clothing and when I called after 2 months to retrieve my personal belongings - including my fabric couch and love seat they stated they had "not yet cleaned" the items.  My furniture is now destroyed due to the fact it sat with smoke infiltrating the fabric for over 8 weeks.   <br /> I signed a contract with Service Master Clean to mitigate the water and fire damage in my home.  I signed a contract stating it would be 10,000.00. I gave them 5,000 down.  They took my home to the studs - and removed my 1920's original hardwood floors stating that while they weren't water or fire damaged "it was more trouble to resand them down than to replace them" - however that was not their call to make!  Those were my hardwood floors and I expressed a strong desire to keep as much of the original hardwood, trim and plaster as possible. I asked them on several occasions to keep me informed as to how much of my home they would have to remove due to the water, fire, and smoke damage and they did not let me know anything whatsoever.  When they presented a final bill for right at 15,000 I was stunned.  They did not let me know they were going to exceed the contracted bid and did not get clearance from me to increase their contract price by nearly 30%.  My home is currently uninhabitable - all my original hardwood is gone.  They had promised to try and preserve my original cherry oak trim from the early 20's however they literally stripped my home despite the fact the trim on the main level was NOT damaged by smoke, fire or water.  Overall I am utterly disappointed in this company and the services they provided. <br />
Response from Service Master - Stillwater
"Who did you work with from ServiceMaster? I searched outrsystem and did not find your job in our system. Please let me know who you worked with at ServiceMaster & I will get them in touch with you. Thank you, Kelly Doyle ServiceMaster of Minneapolis 612.871.3885"

Marilyn M.
Feb 2015
5.0
Yes, I recommend this pro
$115
unknown

Eric H.
Jan 2015
4.0
Yes, I recommend this pro
$1,200
Punctual, though it took longer than they estimated, and they left some spots unpainted. <br />

Jeffrey A.
Jun 2014
3.0
$702
We were happy with the outcome but the person we worked with mislead us about the cost.

Lynndelle P.
Sep 2013
3.0
$2,000
On one hand it is difficult to know how to evaluate the service we received from Service Master. We have never hired a cleaning company before, and what we needed was a very deep clean of our house prior to listing it for sale. If the results were undeniably spectacular, then it would be easy an easy evaluation. The house looked so much better after the painting and cleaning - night and day. However, the painters left some streaks of paint on the wood floors and neither they, nor Service Master, were able to clean them up, even though they both said they would. Moreover, citing the paint on the floor, Service Master came back to us after a day of cleaning saying they needed more time for an additional charge of $600.  <br /> We were in sort of a vulnerable position: they weren't done with their work and we were days away from getting our house listed. So we felt like we had no choice but to agree. <br /> We already thought they were expensive, and this just added to our feeling that maybe we were being taken advantage of. Unfortunately, our situation made us vulnerable in this way. We were in a hurry and busy with not only our jobs but getting the house ready for sale. So we only got one estimate for cleaning the house, and used Service Master because they were the only company who could meet our deadline (our agent told us about Service Master, and the top companies we called from Angie's List were not able to meet our schedule.) <br /> Overall, the house did look great after their cleaning and, as a postlude, it sold in one day on MLS, so there was a bright end after all. We just have this nagging feeling that we paid a lot more than we should have, and we didn't like having to agree to pay more in the middle of the work.

Debbie M.
Aug 2012
5.0
Yes, I recommend this pro
Service Master was very prompt, very courteous, and did an excellent job.  They answered all of my questions, too.
Showing 1-25 of 51

Licensing

State Contractor License Requirements

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FAQ

Service Master - Stillwater is currently rated 4.6 overall out of 5.

Service Master - Stillwater accepts the following forms of payment: CreditCard

No, Service Master - Stillwater does not offer free project estimates.

No, Service Master - Stillwater does not offer eco-friendly accreditations.

No, Service Master - Stillwater does not offer emergency services.

No, Service Master - Stillwater does not offer warranties.