Shade Solutions by JK Studio Designs, LLC

It was excellent. He was punctual. He was professional. I thought his price was fair. He came through everything he promised. He was a very nice guy. I was impressed with him. I was happy with the service.

The project went well. There was a delay for the time to purchase materials and then for the weather. When the weather cleared, the day was scheduled and the work was completed. The result was excellent and when completed, a operational review was given to the customer. I am very pleased with their work. M.C. Urrutia.

So happy with this company! The owner is fantastic as is his co-workers! Super happy!!!

Very happy with JK Studio Designs. The owner Jeff was extremely professional and reliable. His price was very fair. I would highly recommend

Jeff came out and explained the different types of hurricane shutters that would work with our area. We ordered and when they came out to install all was perfect, professional and we couldn’t be happier with our choice.

All went extremely well. Reasonably priced, fast work, on time, liked working with them.

They were very professional and did a great job.

Excellent!

Very well <br />

We have used JK Studio Design in the past.  We needed to shade the west side of our enclosed patio to protect the furniture.  The product we received was exactly what we needed.  From the initial visit through the installation we were impressed with the professionalism Jeff exhibited.  We would not hesitate to recommend Jeff and will use him again in the future.  Terrific experience. <br />

One of our remote drop down screens had come off the track.  As we were lowering our screen, a porch chair was in the way and the screen came off the track.  Shade Solutions installed these remote porch screens three years ago.  No complaints and we love these screens.  Luckily I kept their contact information.  I called Jeff.  He said he was out of town but we come in 3 days when he returned.  He called three days later....came to the house and repaired the screen.  Done.  I would highly recommend Shade Solutions. <br />

We had a specific fastener problem and Shade Solutions by JK Studio Designs came right back and fixed it. I don't recall exactly how much it was but I do recall that I checked out their pricing with other providers and their pricing was very competitive. I would recommend them.

Jeff was meticulous. He clearly wanted to perform the best installation possible and he succeeded! Ours was an exceptionally long screen (25') which presented unique installation issues which he addressed masterfully. He was pleasant and answered all questions clearly and completely. We could not be more pleased. <br />

We were very happy with them. We like the amount of different materials we were able to chose from to protect our house. Their price was reasonable too.

He did the best job he could considering the fact that our gutter near the spa is too small and cannot contain the water <br /> We still have a small area that drips where there wasn't enough adhesive <br /> applied. We had to have him come back out because the corrugations did not line up.  <br /> We still need an extra downspout put on the house because the roof does not stop the flow from the gutter. <br /> The workmanship was okay. But it could have been a lot better.  <br /> When we say it we won't use him again, it's because it was a very specific job <br /> --------------------------------------------------------------------------------------------------------------------- <br /> 11-10-2014 The roof is gone. It came apart little by little. Nothing was really attached. Some was glued, but as the rain and wind attacked this flimsy roof it finally blew on to our roof. My huband had to go up and take the pieces down. <br /> I wish we could post pictures. It's all pieces of trash now.  <br /> He might be good at awings but he's awful when it comes to any other kind of roof cover. <br /> We will have a real contractor come out and give us an estimate on some thing that will be sturdy and not blow away

Jeff Kleinman  was punctual and professional.  We are very happy with the service and product. <br />

It went very well. Installer had a few unforeseen problems with house structure, but made quick fixes. He was very knowledgeable and polite. I thought he did an excellent and speedy job. I was very pleased with the price and cleanup of the job.

They were great.  I have an old house, so they ran into a couple of problems they had to deal with but they solved it and went right on.  They could have just said they would come back the next day because it was already seven or eight that night before they were done but they didn’t.  I would definitely recommend them.  The quality is good, I haven’t had any problems with it, and I think the product itself is warranted.  They were right one time and came when they said they would be.

Jeff Kleinman arrived the same day I called him for an <br /> estimate.  That was nice.  He was such a nice man and ultimately a <br /> great salesperson.  I ordered the Solar Shade immediately because I <br /> trusted Angie's List.  When he returned a few days later to install the <br /> shade I should have known something was amiss when he arrived with a roller <br /> tube that was too wide.  But, things happen I realize that and he said he <br /> was sorry and embarrassed but he had to return to his home to re-cut the <br /> length.  So he comes back hours later....and begins to drill the brackets <br /> in that hold the shade.  It took him approximately 4 hours to complete <br /> that simple task.  When he was finally complete he tells me...we look <br /> at...he operates it...works fine....I begin to write him a check.  But <br /> before I give it to him I look through his receipt very carefully and I didn't <br /> see ANY warranty information.   So...I ask him, "I'm sorry where <br /> is the Warranty?"  He  gave me such a bewildering look and said <br /> he didn't have one BUT not to worry....he'll email one to me.  <br /> Now at this point I?m still really liking this guy because he?s <br /> so polite and gentle and seemed to be very honest.  Plus?let?s not forget Angie?s List gave him a <br /> great score. <br /> So, I trust him to email this Warranty to me.  That was Thursday afternoon.  Thursday night?going to bed?still no <br /> email.  Friday morning?still no email?.Friday <br /> night?still no email?and left messages on his phone and his email.  Saturday no email?..Saturday night still no <br /> communication from him?.FINALLY he answers his phone Sunday evening and tells <br /> me he really shouldn?t be doing ?work? on a Sunday because of his religious <br /> beliefs!  BUT he would make an exception <br /> for me because I was so upset he ignored me I told him I?d post my experience <br /> with him if he didn?t provide me a Warranty THAT NIGHT.  Now granted?this is a man who says he?s had <br /> this business for over 30 years and it was not his normal practice to provide a <br /> warranty?  So I finally get it in an email <br /> that evening...read it?it says I have a 3 year warranty of the fabric shade?but <br /> never gives me the manufacturer?.and he didn?t date the Warranty.  But, enough about that.  The whole ?Oh, you want a Warranty?? was the <br /> least of my problems at that point. <br /> I?ve already written so much so I?ll try and be brief with <br /> my MAIN gripe with his services.  In <br /> short, I truly believe he?s not the normal installer?that he ?lost? his regular <br /> guy somehow and now he?s trying to do it all?.Sales?.and Installation.  The sloppy work he left behind was EVEN <br /> visible to an inexperienced WOMAN like myself!  <br /> I wish I could attach photos but I?ll try to describe what he did <br /> wrong.  Picture the end of the shade <br /> being attached to the roller bard with large holt heads?.NOT flush or <br /> countersunk.  Well, these protruding holt <br /> heads made dimples in the entire shade when the shade was extended.  Plus, the way the shade was mounted but <br /> uneven and extra drilled holes everywhere.  <br /> So, when I brought this to his attention by sending him photos of it?.he <br /> claimed he had no idea what I was talking about and everything was fine.  SO?.I sent those photos to 3 other <br /> professional installers and as expected?.they agreed with me and even went so <br /> far as to demand a refund from Mr. Kleinman.  <br /> Again?no response after several attempts of trying to reach Mr. Kleinman <br /> for a refund.  He finally writes me back <br /> an email to say he?s been sick and ?thank you for understanding?.  That was on 12/26 (remember he installed it <br /> on 12/6).  I give him time to recover <br /> from his ?illness? until I could wait no more without hearing from him.  I try again reaching him on January 8th?.still <br /> no response.  In the meantime I?ve <br /> supplied him with a review from an installer from Blinds.com and a fact sheet <br /> on how much the job SHOULD have cost me.  <br /> Even the most high end solar shade should have come to a total of <br /> nothing more than $248 for the shade and installation.  He charged me $550?..and didn?t even mention <br /> the 5% discount Angie?s List advertized?I HAD TO BRING IT UP.  On January 10th I finally get an <br /> email from him?.said he didn?t owe me any refund because he ?fixed? the problem <br /> on January 2nd.  I was shocked?.so <br /> he came over my house without notifying me?very unprofessional.   I was <br /> excited to go home to see his ?fix? but when I got there I found the fabric <br /> peeling away from the roller tube and the fabric shade pulled out of the bottom <br /> bracket.  And to top it off?.it was so <br /> misaligned you can?t even retract it without it getting stuck.  I sent him one last email and told him what I <br /> found and clearly expressed that I did NOT want him to come back and that I <br /> truly felt RIPPED OFF!  <br /> STAY AWAY FROM THIS GUY!    YOU'LL BE SORRY! <br /> <br /> <br />

.Jeff was always prompt and professional and went above and beyond to rectify a major error the manufacturer made with 1 of the panels. Depiste Jeff providing the company with comlete and accurate specifications, the company created one of the panels upside down! In the end the system installed is beautiful allowing for protection of the porch from rain; yet each panel has a clear inset so during storms you can still see outside! <br />

Jeff was very good in showing the manufacture's merchandise. We selected the awning, size, color, features etc with Jeff's input. I paid 1/2 up front and then waited the 2 weeks for the awning to be manufactured. Sunesta in Jacksonville. Not cheap, but much better than Sunsetter, the Chinese copy. <br /> Jeff installed the awning in a day but made several errors. The worse of which was an improperly-installed mid-span support. It RIPPED the awning after only about 3 retractions. He also forgot to order the hood cover ($750) and the movement switch, which retracts the awning on high winds. They had to be installed later. <br /> To Jeff''s credit, he came out in a couple days to inspect the damage. He dealt with Sunesta and got new fabric installed, after about 2 more weeks. I jumped through a few hoops trying to get the manufacture to "buy off" on the repair, since the mid-span support takes a lot of load. They finally said it was installed correctly after reviewing my videos of the operation. They have a 7 year warranty. <br /> Aside from installing it wrong and missing two critical items I paid for, there were other issues: <br /> <ul> <li>end caps not installed correctly</li> <li>I wasn't home and he never instructed my wife how to use the awning - he just left</li> <li>the wiring was sloppily run up the side of the house - i had to rerun it professionally.</li> </ul> <p>At this point, we are very satisfied with the purchase. The awning is great and had no more issues. Problem is, shouldn't have had ANY of the issues. And there were many.</p> <br />

encoou <br />

EXCELLENT! <br />

there was absolutely no problems with his work, or the product. All was very good.

He is always quick to come if we have any needs and fixes everything until it is right.    I called him this week, and he came out today and was here 45 min and quickly solved the problem.  <br /> <br /> Jeff, the owner, always does the work and is very responsive to your needs.  He never makes you feel like your a burden, he always makes you feel comfortable and puts you at ease.  I'm happy to be one of his customers.  My wife is comfortable calling him as well.