Shane Gibson Plumbing

Based on recommendations here on Angie's List and from our neighborhood, used Shane for the first time today. He did a great job: fast, neat, and eager to show me how to DIY a seal replacement the next time I might have a need. BTW, he was also at our door at exactly the time we agreed!

What a pleasure to find an honest, friendly competent individual to do work for you. First let me say I have already written a negative review on Angie's List against one of Louisville's major plumbing contractors that I had called out for this job. I am not a novice at home repairs and did not have time to repair this myself. The other company quote was so out of bounds I called Shane Gibson based on his outstanding reviews. <br /> What a friendly competent individual. he went to work and was finished installing a new coupling assembly, carefully opening the wall so it could be easily repaired. He was done in about an hour. He charged 20% of what the large named company quoted me. You know, honesty is a lost attribute and it was nice to find a person that practices what his ads say. From my experience I had estimated the proper amount for the repair myself. Even without discussing the price Shane came in exactly what I had estimated was a fair price for the repair.(Honesty again!!!!!) <br /> I took all my previous phone numbers for plumbers and took them off my phone and threw away my refrigerator magnets that I had received from other plumbers.. Shane Gibson is the only person I would call. I also found that a nearby large neighborhood hardware store recommends him as well. I asked Shane for 25 of his cards and will have handed them out to friends and associates by tomorrow. <br />

Shane is a very professional person and just a really nice guy. He came in and quickly identified the problem. He tells you what needs to be done and doesn't try to charge you for unneeded services. I would recommend him for any plumbing job without any hesitation.

On short notice, I was able to get Shane to come fix my toilet. He immediately knew what the problem was, fixed it, and I was so relieved. The toilet is working perfectly. He also showed me how I could replace the gasket myself. I am 100% pleased with this service. Thank you, Shane <br />

Very pleased with Shane's service. Would definitely recommend him for plumbing needs. I feel like we have found our plumber! <br />

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Great! I would work with Shane again anytime. He was thorough and straightforward. Easy to schedule. <br />

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Shane answered his phone the first time I called, and after explaining what our problem was, set an appointment up for  first thing the next morning.  He arrived early and listened patiently as I explained the history of what had transpired.  He evaluated the problem and repaired the leak quickly and efficiently.  Shane took what I thought was going to be a large problem and fixed it right away.   He was very professional, courteous and just a great guy to do business with.   I  will absolutely call Shane again and recommend him to all of my friends.   Thanks,  Don Hartley <br />

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Shane promptly answered his phone.  After telling him my problem, he stated that he was able to fit me in right away.  He called me back to let me know he would be a little late & wanted to know if this was ok.  It didn't take long & he was knocking on my door.  Shane is extremely personable & seems like he enjoys his work.  He took his shoes off as soon as he walked thru the door.  He told me what he thought it was & already had the part in hand.  Wow!  Shane immediately got to work.  After taking parts of the unit off, he showed rust that he felt contributed to the problem.  After the cleaning, it was a small mound of rust that had built up.  He took the pilot light out & thought that also was part of the problem.  It took him no time at all & I could hear the gas, then the pilot lighting.  After it ran for a few minutes, he tested it to show me it was working.  He then showed me normal settings, adjustments to make & warnings regarding hot water.  I appreciated the information he provided.  In all, it took less than 30 minutes for the job.  I am more than pleased with his service & he has a customer for life.   <br />

I made the appointment on line. Shane called to confirm and get directions.   He arrived the next day ( appointment date ) on time and professional .  He identified himself, confirmed the work to be done and then went about doing the work.  He took his shoes off and was very careful and clean.   The work went very well with no complications and he was done in short time.   <br /> He was very pleasant and knowledgeable.   I would give him the highest rating in all categories. <br /> I will also happily and confidently recommend him to my neighbors.   <br /> DJM <br />

Shane came out the morning after I called and was extremely polite and knowledgeable.  I would hands down recommend Shane to anyone in need of a plumber. <br />

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<p>Shane opened up the return duct and immediately realized that the leak was coming from the toilet outflow.  He discovered that the toilet had been installed improperly and had been leaking for quite some time.  He was able (with the help of a contractor friend) to set us up with a very good temporary solution until we decide how we want to permanently fix the issue.  Shane is a super nice guy and I really enjoyed spending the time with him.  The only two things that I will say are that he showed up to my job without a few tools and ended up using mine, which isn't the end of the world.  Also, I'm not a plumber, but I feel like the work he did took just a little bit longer than it should have.  All in all, I was very happy with Shane and will very likely use his services again in the future.</p> <br />

Shane did a great job from start to finish. He confirmed the appointment the day before and showed up on time. He worked with us on some vanity installation issues. We are very pleased with his work.

I'm leaving this review for my mom. She recently had water leaking into the basement from the kitchen area of her house but we could not find the source of the leak. I contacted Brownsboro Hardware and Paint to ask for a plumber they trusted and recommended. They gave us Shane's number and couldn't have been more pleased. <br /> My mom was thrilled with the experience. She has been taken advantage of by other service providers in the past so she was very nervous about hiring a new person. <br /> Shane came out within a reasonable amount of time and was very professional, kind, patient, and helpful. <br /> He quickly diagnosed the problem, made the repairs, and even fixed the dishwasher and a leaky sink while he was there. <br /> Mom couldn't have been happier and she was relieved that it didn't break her tight budget either. <br /> I would happily recommend Shane to anyone needing a trustworthy plumber in the Louisville KY area. <br />

Great.  Had to come back again as pipes were starting to freeze, long story, but very happy with his service. <br />

He was wonderful. We called the night before and he came out in the morning and did the work for us. We are actually getting ready to use him again because he was so good.

I snapped off the shower faucet handle while turning it on Friday night. Couldn't shut water off, so I had to turn water off at main shut-off. Called Shane on Saturday morning. He was heading out to get a Christmas tree with his family, but said he'd come right over. He was here in a half hour. He took a look at the problem, ran out to Lowes and got the part that was broken and was done in a little over an hour. Excellent service, great price and a nice guy to boot. I'd call him again in a heart-beat. <br />

Service was prompt, courteous and efficient.  He was knowledgable and delivered quality work.  His knowledge and skill made the work look easy.   Price listed above is exclusive of parts <br />

Showed up on time, very responsive and courteous, responds to texts, finished in an hour and a half and was genuinely concerned in providing good service, in a reasonable amount of time. Cost included parts, which he already had. <br /> He came back and dropped off a statement to provide the water company in order to get a refund on the high water bills! <br /> Great Job Shane. Keep up the quality job and excellent work ethic, and I have no doubt that you will stay busy. <br />

Prompt, courteous, did a good job. <br />