Siding Repair Systems

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In mid-May, I had a salesperson come to my home to get a quote on the repair of siding around different parts of my home, as well as a couple windows to be replaced. This went fine and was quoted a certain amount with 1) the understanding that I would be told if they found more bad siding to let me know and 2) to use my paint so it would match. I paid my 10% and was <br /> told it would be about 6 weeks before they would get to my home.  I purchased about $100 dollars of the exact paint color for the workers once the time came. <br /> I had contacted the company in June to let them know that we would be out for about 2 weeks in July on vacation and told them the date ranges. A week before we left on vacation, I contacted them again to let them know and was told they would let the job supervisor know. <br /> The day I left for vacation, I was notified that they were at my home and ready to begin work. I told them that this wouldn?t be possible until I returned. <br /> Forward to mid-August. Again I had workers show up unannounced at our home to begin work. I was fine with it, but would have <br /> preferred an alert a few days prior. <br /> Monday, the first day of work, the workers fixed the siding on one part of the home. <br /> Day two, it rained and no one had shown up at all. <br /> Day three, old windows pulled and replaced, more siding repaired/replaced. In the evening of day three, I noticed soft siding on the one side that should have been replaced. Additionally, I had some trim inside my home broken during the replacement of the old windows. I left a message with company with my concerns. <br /> On day four, a supervisor came by my home in the evening, looked at the windows (which were very loose on the inside), the trim, and the siding. He said the trim and windows would be fixed and threw out a price for the additional siding. I was more than happy to have the additional siding fixed and was fine with the quoted cost. I was told people would be at my home <br /> Friday and Saturday to get the job finished. <br /> On day five, a single worker had shown up to replace the soft panels on the side of my home and dress the front windows.  After he left, I noticed the window trim outside looked terrible, dented and stained. <br /> Day six, Saturday, no one had shown in the morning. I received a call from another person later that morning. He told me he would be coming by to check out the windows later in the afternoon. He did show at the scheduled time, checked out the windows and looked dissatisfied with the work that was done. He adjusted the windows and they were finally working like they <br /> should. They seem to be great windows. He looked at the trim outside around the windows and said it didn?t look good and was going to have someone fix it the next week. <br /> On Monday, day seven, the painters had shown up at my home around 2:30. They caulked, painted, and fixed the trim around the windows. I noticed later that evening that the paint I provided them was not used at all. They had taken a chip of my old paint and had it matched. They proceeded to paint with that color. It was slightly off and very noticeable. I told them in a phone call that evening that it was the wrong paint, even though my wife had pointed out the paint to the painters when they arrived. Instead of going by what the contract had stated and what they had been told two times verbally, they still painted it incorrectly. They promised to paint it again but use my paint. <br /> On Tuesday, day eight, they had painted the outside with the correct paint and fixed the trim in my home. At this point, I was told someone would show on Wednesday around 5:30 to collect, which I was fine with. <br /> No one came by on Wednesday at all. <br /> On Thursday, I was finally contacted. I paid the gentleman that arrived at my home and let him know what I ran into during this job. It was primarily communication that was my biggest issue. No one seemed to know what others were doing and some of the worker skills weren?t as good as what I would have expected.  He discounted my total a bit and was on his way. He didn?t disagree with me but it seemed like he may be going through this type of scenario more often than he wanted to. <br /> A couple days later, I went to paint a big on one of the rooms where trim was replaced. The trim was not installed as well as I would have expected and had a few broken parts that I wouldn?t have caught had I not been on a ladder. I repaired them myself and proceeded with the painting. <br /> Overall, I don?t think I could go with this company again based upon my experience. It?s a bit stressful when something that could have taken 3 to 3 ½ days is extended to a little more than a week. I think this company has good intentions, but the project management is the biggest weakness. The communication between the salesman, the company, the supervisors, <br /> the workers, and the customer is a mess. I felt like I had to manage this project myself, and it?s sad to have to <br /> locate the issues and point them out when a good job foreman/supervisor could show up and make certain the job is being done right.   <br /> My recommendation to this company is to improve communication, supervise the workers, inspect the job, and find a better skilled person to install the windows than the guy that did mine. <br />   <br /> <br /> <br />

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I was very pleased with them. They were very punctual and they did it in a timely manner. I was very happy.

They did a great job. Three technicians came out and completed the job in about 3 days. It only took that long because of weather. They were thorough, prompt and courteous. I had no problem scheduling the service. There was a small issue with the sales person but that was quickly resolved.

We had problems finding a company willing to do a small section of composite siding, and even fewer who were capable of fixing problems we knew would be underneath. We needed to repair a portion of the back of a 2-story house. SRS came promptly to give an estimate, and was happy to repair as much or as little as we wanted. We went with Hardie board for the majority of the repairs. We had to wait a while for the repairs to be done because they were busy and it kept raining, but that is understandable and Brian from SRS kept us informed of the ETA. Oscar was the crew leader, and he is great to work with - friendly and professional, and made sure to keep us informed of everything that was going on. The problems we expected to find under the siding were worse than we anticipated, which led to them needing to repair water damage to the framing. Oscar showed us the damage, and we gave approval for the additional work and materials. This additional amount was less than we expected for such important repairs. That extra work set them back, and the team rushed to get to a point where they could wrap everything up securely for the night because rain was in the forecast. The partly-resided house survived a half day of rain just fine. Their second workday was also slowed down by unexpected work, but they were here for 10 hours that day and finished up the project within the estimated two days. The crew was polite and helpful. They left the work area just as they found it. They even did some things that we didnt expect (painting areas outside of the scope of their repairs, additional trim work). The new siding and paint looks great! We will definitely go to them again when we do more siding. <br />

Brian came and discussed what they had to offer. We knew we wanted James Hardy Siding - costs seemed reasonable - better price than one other bid we got. The crew was at our house 4 days - cleaned up after each day, were pleasant & professional. Oscar, the crew chief, addressed any of our concerns - we were 100% happy.

<p>tProject was bid last Fall and delayed at our request until Spring. The original bid was probably underpriced due to a miscalculation on their part but they stood by their bid. We discussed using pre-colored Hardyboard but Brian convinced us that a better result would be obtained by using the non-colored siding and then painting. We worked pros and cons to wrapping eves as opposed to using Hardy products. When the weather finally cooperated, the crews started arriving. They took pictures of the house before starting, so they would remember how everything went back. The crews they use for siding installation, painting, and gutters were all sutcontractors but top notch. Brian was the company project manager and he kept me informed of plans and suggested changes. The gutters were originally bid for 5 inch gutters but after re-evaluating our roof runoff, they upgraded to 6 inch w/o additional charge The siding crew were just amazing. Arriving early morning and working non stop until there was no more light. They were exact in their measurements and always in good spirits and very respectful of our personal space. They were not used to working on a rolled steel roof so their ladders scraped some of the finish off but quickly repaired it after I pointed it out  They cleaned  the site up completely at the end of each day...and believe me their is lots of trash in a project like this.  They could not figure our how to get my nightscape lighting back on correctly, so they paid for the original company to come out and re-install it. The painters were another crew that did great prep work and worked well with the siding crew. The gutter crew were done in a day. </p> <p>I could . </p> <br />

<p>I would absolutely work with Siding Repair Systems in the future and recommend them for the value of the product, their honesty, and integrity.  Job very well done!</p> <br />

Siding was 40 years old and leaking. This was done in very questionable weather, plus main worker got sick but they kept me informed and did great job

Brian was very courteous and thorough during the bid process.  Company completed the work 2 weeks ahead of the estimated schedule.  Crew was professional and efficient.

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Everything went well.  They were very professional, and they did a great job for a competitive price.

I have worked with Brian Frericks from Siding Repair Systems on two different occasions to repair damaged siding. In both cases the quality of the work was excellent and the price was very competitive. I like working with Brian because he is very easy going and doesn't try to push you into doing anything. If you tell him how much you want to spend he will show you what he can repair for that amount. That way you don't have to do everything at once and it makes it easier to work repairs into your budget. His crew is very conscientious about doing a good job of cleaning up and making sure you are satisfied with their work. <br /> <br />

<p> </p> <ul> <li></li> </ul> Due to previous inferior siding service, parts of home siding were in poor condition with wood rot in panels and some window frames. Siding Repair Services had a representative at the Kansas City Home Show in the spring of 2012. After discussing needs with the representative; an estimate for repairs was scheduled. <br /> All of the representatives of this company were prompt, courteous and very thorough in examining the work that needed to be one. Photos were taken before during and after the work was completed. The representative was very thorough and clear about the work to be perfomed, the costs and methods for payment. <br /> The work was initiated ahead of schedule and completed promptly. The work crew was meticulous in their work, cleared the work area completely and the job was completed as promised. <br /> The house looks great and I would definitely recommend this company and use their services again.

I have used this company before and had great service.  I was out of town when the service was preformed.  But when I returned the job was completed and looked very good.  The salesman came out after I returned and we checked all area's  for any problems and found none.  They also came out again to make sure that I was happy and followed up with a thank you from their company in St Louis.

The rep was professional and easy to work with. <br />   <br /> The crew was careless, didn't speak english and work only fair.  Crew came late and left early.  <br /> <br /> The rep came out as soon as I called and inspected the work and corrected any issues I had.  Also took off $300 for minor damage.   I was told the crew would not be used by them again.