When Diego quoted the project, he assured me his company SJ All FL Renovations had licensed plumbers, electricians, and HVAC technicians to do the various jobs I mentioned. He also said the flooring quote had been provided by a separate flooring contractor. However, the only "workers" I ever saw at the house were Diego and his four men—for everything (electrical, plumbing, tile, flooring, final clean). Occasionally I saw two to three women painting and tiling. I gave Diego a floor plan at the beginning of the job showing door swings and a basic layout. We essentially paid Diego for labor while we provided all material. Through this first part of the project (demo, drywall work, tile, cabinet placement, paint) I thought they did a great job. The job was clean, drywall work really good considering the age of the home, etc. Painting, tiling seemed good. I was told the project would take six weeks, after 10 weeks they began finish work (hanging doors, shower door, flooring, placing vanities, lighting, etc. So the rough construction work took ten weeks then the finish construction was squeezed into two weeks –this is where we ran into most of the problems. Floor layout mistakes: The workers stored washer, dryer outside out of the way. The walled an area where a (second) door used to lead to laundry room. The door left available was too small to get washer and dryer back in (additional costs to us at their mistake). We discussed a solution and chose to widen the existing door (additional cost in material). Instead of widening the door where it was, they closed the wall there and added a door on a adjacent wall (and charged $650). The wrong door placement is odd. Doors: Of the four doors they were to install in the primary suite all four were installed with the wrong swing. Doors swing out into the way when the drawing clearly shows them swinging in. The entry door opened into the room instead of against the wall. They have fixed the entry door and I have accepted the rest will not get fixed. Electrical: The original quote included $1200 for electrical. We added $300 to hang an island light (labor only) add ($1200) to replace all outlets and switches (labor only). I am finding that not every outlet was changed. Many outlets do not work (and they did at the time of inspection when we purchased the home). There is no electrical switch to turn on the overhead light in the master bedroom (it’s a fan with a remote). And then the fan does not work even if using the remote. The light switch in the kitchen turns on the island pendant and one canned light, while the other switch controls the other canned light. None of the switches at the front door control the overhead fan or light (they used to as this was the only light in the room at one point). The switch for the garbage disposal is located under the sink. This whole wall had been torn open to retile backsplash. A switch could have been added then. Now it will cost additional money. Plumbing and bathrooms: The standing shower has several problems, some major: The tile slopes towards the wall in one corner so water stands, it never drains. The shower head moves freely behind the wall. They installed a plastic shower head and knob (when I had purchased a nice chrome one). Instead of a clamp, they used a twisted copper wire to secure the plumbing under the kitchen sink. The hot and cold water is backwards in the kitchen and one bathroom. They didn’t remove the tub in the guest bath before they began tiling. Diego said they had a company who could refinish tub (but never were able to provide contractor to do that). Flooring: They could not get the flooring material they quoted (this was the one material included in their price—all other material I paid for). I could not get it either but got some at Lowes at their suggestion. The places where they had trenched concrete (to plumb new bathroom) were not smooth and obvious underfoot. I brought this up after about 25% flooring was down. We went together to buy leveler and they assured me it would be OK. The leveling they did actually seems to make the floor movement and noise worse (but the entire floor is down at this point). Also, Diego admitted to using glue in some areas (instructions clearly state not to use glue as it is a floating floor) he also butted ends to molding (instead of leaving a gap and adding quarter round). This caused the floor to being to buckle in places. Other: We had to get a new roof too. The roofer (who also spoke Spanish) asked Diego if he should keep the chimney and hole in the roof over the water heater. Diego told him it was an electric water heater so the roof did not include a chimney/leave a hole in roof. It’s a gas water heater and needed a hole/chimney. I had to pay to remedy that. The agreement was for the whole house to have knockdown and paint. They did not finish out the ceiling (knockdown) in the laundry room like the rest of the house. Crooked drawer pulls on kitchen cabinets Crooked towel bar in primary bathroom (I asked them to fix this but they rehung the one that was already straight – and left messy patches) Very off centered sink, mirror, and light fixtures in guest bathroom. Uninstalled light fixtures, uninstalled door knobs (I bought them and left them but they are not installed). Cleaning: Towards the end of the project I asked Diego if he knew of a good construction cleaning company. He quoted me $500 – and then announced one night the house had been clean when. We weren’t done with construction yet. The house did look clean (bathrooms were clean), but it had not been dusted or mopped. Construction dust coats the house. I hired a junk removal company to remove all the old paint, fans, and other construction material—but Diego “beat their price” to do the work. Most of it was hauled away, yes, but fans, hangars, used buckets of concrete, old paint, etc. plus much if what I had asked to be thrown were moved to the shed or just let in plain sight (this was an additional 500 dollars). Concrete cut from inside the house and also piles of concrete, glue, and drywall (discarded from buckets) is littering the grass. Lights they took down to paint the exterior of the house were not put back up. I realize it seems as if I did a poor job managing the work but I asked repeatedly for things to be corrected and was told they would be -- or it wasn't possible -- or there was a language barrier?? I just don't know. Towards the end of the job work got sloppier and more and more mistakes were made. We finally asked them not to return.