Skylight Pros by Blue Bell

Just recently I had a skylight installed by SKYLIGHT PROS BY BLUE BELL. The manager Joe was on site and supervised the installation... which was a complete success. He listened while I explained exactly where to place the skylight. While preparing the roof opening his crew was confronted with an unusual beam structure. He and the team went into a huddle and came up with a solution to circumvent the obstacle. A short second day visit was required to cut and fit the interior sheet rock with an initial coat of plaster. I can finish it off with a coat of paint when I get around to it. So I recommend this contractor for skylight installation. I am very much pleased with the work they did for me.

Skylight Pros by Blue Bell is a great company to deal with. I recently hired them to put in 2 new skylights in my home. Rita’s great in the office and Joe and his crew got the job done perfectly! I work from home and have a small space that is dark. These skylights make such a huge difference. The best part is that I can open them in this beautiful spring weather and let in so much light and fresh air! Thanks Joe and Rita! I’ll recommend you to all of my family and friends!

Skylight Pros replaced a Skylight on 7/27/2022. I noticed a leak on 4/2/2023. Water marks down the drywall across the entire front of the skylight going down the ceiling where the water was settling in my foyer in the ceiling & wall above my front door. I called Joe right away & he came out on 4/6. Joe said he could not see the water stains in the interior of my home & he claims that the leak is coming from a different area of my roof. He also refused to put a tarp on my roof to protect my roof & home from further damage. Since Joe was out I have had 2 roofing contractors come out to do a thorough inspection of my roof & both have determined that the leak is definitely coming from the skylight due to it not being installed correctly & both are 100% sure the leak is not where Joe insists it's at. After careful observation both contractors believe that the ice & water shield was not installed or it's not installed correctly. Both contractors & my insurance adjuster all were able to see the water stains on the drywall across the front of the skylight & down both sides of the ceiling in each corner of the front of the skylight. Joe said if I had anyone else tarp the roof that it would void the 20 year warranty that he offered in his contract, but Joe already wasn't honoring his warranty by denying that the leak was coming from the skylight. Due to consistent rainfall & further damage to my home I have since had a tarp placed over the skylight & the leak has stopped. Joe claims that his installation has been altered because the roof was inspected and a tarp was put on for protection which is absurd. No one has altered Joe's work in any way. I just want Joe to honor his contract that states I have a 20 year warranty for leaks. People make mistakes & honorable people & companies own up to them & make it right. Joe was invited to come out while a professional contractor was here to inspect the roof, but he did not show up. I'm not a professional roofer so I can only rely on what the professionals are telling me. If they told me that the leak was unrelated to the skylight I would not be asking Joe to fix it. I've tried to communicate to Joe & Rita that, but they don't want to hear any of it. There will be two more inspections taking place next week. Not honoring a warranty is a breach of contract. If I have to have another contractor do the repairs they will be preparing a report with photos of the entire job documenting their findings which will be an added cost to me. Both contractors have written estimates documenting what needs to be done & both estimates state that the skylight needs to be replaced & installed properly. Before I hired Skylight Pros By Blue Bell I had a total of 5 Contractors come to my home to give me an estimate to replace my old skylight. After much research I hired Skylight Pros because of their 23 years in the business, their excellent customer reviews, & most of all because of their 20 year guarantee no leak installation warranty. I am attaching photos taken by a contractor that clearly show that the leak is coming from the skylight. After writing this reviews on Google & Yelp I have received several text messages from Skylight Pros By Blue Bell threatening to sue me for defamation of character & legal fees.

They were excellent. The boss is always in the job site. They wife was also helping and keep in touch with him with the project. Provide high quality work. Really good and excellent service. Excellent price.