Smart Level Concrete

We had a side driveway leveled. They arrived early in the morning and were done with the work by lunch time. The project had many pieces and cracks which they dealt with easily. We have yet to see how well the rain will flow off the resulting driveway, but it looks like all our expectations have been met.

Crew was on time. Got the job done quickly. Concrete slab is leveled to where it needs to be. Very satisfied.

Great people fantastic job was done on my property they were so concerned that I was happy with the finished project

Wonderful experience dealing with Smart Level Concrete from start to finish. The crew arrived timely and completed the job within the time allotted for our project. It was a pleasure dealing with the individuals leveling our patio. They were extremely polite and graciously helped my husband and I move some heavier items on our patio. After completing the project, they thoroughly cleaned the area and left it looking better than when they arrived. I normally don’t do reviews but the experience with this company was outstanding ~~ I felt the need to add a comment. Five star review for this company and the crew completing our project!

Excellent work, efficient, great team.

Very professional. Made a 26-year-old walk look like new in just a few hours. The crew was great!

This step has dropped about 10 inches and now it is right! They completed the job fast and cleaned up everything. Great job!!

From the sale process through the implementation the providers were excellent, efficient and extremely knowledgeable. They were extremely patient with my questions. The customer service area was extremely accommodating as well. I would recommend this Smart Leveling Concrete highly. Many of my neighbors were anxious to engage for their driveways.

Smart level employees were exceptional in communicating with me calling 30 minutes before arriving and talking to me through the experience. The finished project turned out far better than I could have imagined.

We are extremely happy with the work that we had done. Our lower deck had settled 4 inches and now it is even and looks amazing.

This is the second time that SmartLevel concrete has remedied concrete issues on our 24 year old home and it's the second time they did a spectacular job! Thanks to Ty, Kyle and the rest of the team!

I’ve been tripping over my garage floors uneven slabs for 10 years. I finally had some quotes to fix the problem. Smart Levels price was almost half the price of the other quotes. They were able to do the work within two weeks of me giving them the OK They did a beautiful job and now I can move stuff around easily without the trip hazards😃

The Customer Service was wonderful! From the initial visit giving me an estimate for the work to the completion of the leveling was amazing. The office manager, Nancy, was easy to work with regarding scheduling and payment. Mike did wonderful job leveling the concrete and was quick to send pictures of the completed work. Concrete I would recommend this company to anyone! Thank you Smart Level

They leveled my driveway with a lifetime warranty. Driveway started to crack after 2 years. Per Smart Level, there warranty does not include crack repair. Read their contract before you sign. Don't assume they will take care of the customer's concerns. They are only interested in the initial repair.

So efficient and easy to work with!

Chris the installer was on time, professional and courteous. He explained what they were doing and made sure I didn’t have any questions. They masked off the house area that they were working in front of so not to get any of the drilling dust and installation of foam on home! When they were finished, they had me come out to check the slope of the pad with them, and their cleanup was excellent and the area was left as if they were never there. I would recommend their services to anybody!

My original contact Nancy as well as sales estimator Vincent and installer Chris have exceeded my expectations

Enjoyed working with Ty, sales lead and getting an accurate quote for the work. Work was completed on leveling my sidewalk and backyard decorative concrete patio very efficiently. Team of two lead by Mike were excellent, friendly and they did a great job! The patio is 22 years old and looks great again…thank you!

Being new to the area I relied on Google reviews to help find a concrete leveling company to fix my driveway and front porch, and found great reviews on Smart Level. It's my pleasure to recommend them. Great friendly service. My driveway and front porch look so much better and I have peace of mind with lifetime warranty on the concrete seal.

On the day of work, the crew showed up promptly. Very friendly. Re-explained what they were going to do & were very thorough in walking through everything with me & making sure there was no risk of damaging any lines or drains under the concrete. The work was amazing. Leveled out multiple areas that had sunk or lifted & had become trip hazards. One area required about a 3 inch lift & they did it perfectly. Then they sealed up all the cracks & joints & left it looking amazing. Best selling point of the entire thing is the LIFETIME warranty with the 2-part process that we chose. So if there are any other sinking or lifting issues in the future, they will come back & fix them. Highly recommend. Just completed yesterday, so can’t speak for longevity, but don’t foresee any issues, especially with the lifetime warranty.

Very pleasant crew. They were efficient and obviously knew what they were doing.

LONG BUT WORTH THE READ Writing a review is not like me, hence the year to stew about it. April 2024, Mr. Conley came & was nice, professional & personable. So personable I heard & saw pictures of his rental house in Florida. I realized that hidden behind the nice & pleasant guy was a pure salesman. He physically showed me things he could do for my patio (level & seal to rid of nonstop algae). He said it was so unlevel and it would be raised which would stop the constant algae growth. He also added that anything that lived under the concrete would be gone due to the foam that would fill it all in. I was more excited. I was sold. I did the 3 part for the back patio. Along with the patio I agreed to have my walkway done as well. I believe this was a 2 part. He said I would no longer have standing water & mud on the walkway. It will be level and lifted up several inches. I was so excited. I paid in full $4,770.61. Couldn’t wait to have this done on 4.29.2025 On the 29th A gentleman named Mikey did the whole job himself. He drilled and appeared to have leveled the patio. No chipmunks run like Travis indicated. After this process of raising he did a great job talking me into the crack sealer which I agreed to add on. He power washed & sprayed a sealer for no more constant algae. Walkway was raised, power washed & sealed. I went ahead & added driveway and sidewalk. Mikey & I reviewed all he had done before he left. He told me that the patio was level but it didn't appear that way due to a railing that was giving it an optical illusion. The walkway was raised quite a bit and it was so nice not having dirt run over the concrete. The driveway and sidewalk were complete. The corner of the sidewalk was raised so there was no trip spot. A day or so later disappointment started. It was clean but it didn’t have a WOW factor. I paid a lot of money for the concrete to be perfect and it just didn’t seem that way. I little later the chipmunks were running in & out. How can this be with the underneath being filled with foam? I called & Mikey stopped. I mentioned about a little standing water and that I was surprised the foam didn't fill up the concrete underneath since I had chipmunks. Mikey told me three times that they were not an exterminator company. WHAT? I wasn’t saying he had to get rid of the chipmunks. I was simply curious as to why one of the things Travis sold me on didn’t occur. Mikey reluctantly sprayed into the holes they saw on the edges of the patio. One of the pictures shows the job they did with the foam coming out all over. It looks terrible. A constant reminder of money not well spent. My frustration with the concrete was very high, I now had algae again on my patio & my walkway was no longer level and water and dirt with the rain is now sitting on it again. Seriously? $5,000 plus dollars for disappointment. Mikey returned saw that I had standing water again & they would maybe level again (patio and walkway) then power wash and reseal. Maybe a week later, Mikey came & was shocked with the algae. He power washed & spray sealed again. About my walkway he said, “yah, I can see it slants again & it sure isn’t level”. He said he wasn't sure why, the steps didn't sink so why did the walkway. He said it was raised the first time and was level. Then the mike drop. He said there was nothing he could do about it because it would create issues with the driveway. WHAT? WHAT? So let’s get this right. I paid in full for something that couldn’t be done? Why did the salesman sell me this. Why didn’t Mikey inform me I was paying for something that couldn't be fixed? Mikey sent Mr. Conley back out only to tell me that they can't fix it. The algae in the back is due to all the shade? NOPE there is full sun. He told me that the walkway wasn't bad and couldn't be done. He offered to dig a little trench by the concrete so the water wouldn't gather and run. Very helpful. I never was contacted for a any sort of compensation for what was sold and couldn’t be done.

Negligent Work and Zero Accountability from SmartLevel Concrete I had a terrible experience with SmartLevel Concrete, and I strongly caution others before hiring them. Before they began a concrete leveling job at my home, I specifically pointed out the location of an underground drain line beneath the sidewalk. The crew acknowledged this information. Despite this, once they began the work, they drilled directly into the drain line and proceeded to fill it with leveling foam, completely blocking it. They did admit the mistake at the time, but never fully remediated the damage. I have since hired a licensed plumber who used a camera to inspect the line. It is now abundantly clear that the cause of my ongoing drainage issues is the leveling foam still obstructing the drain pipe. Even with clear evidence of their mistake, SmartLevel Concrete refuses to accept full responsibility or take further action to fix what they caused. I'm left dealing with costly repairs for a problem they created, despite having given them proper warning beforehand. This was not just an accident — it was careless work followed by a refusal to make things right. If you're considering SmartLevel, be warned: they may damage your property and then leave you on your own to deal with the consequences.

They came out to give me an estimate and were right on time. Had another company come out first and they said they could not do the work. Smart level did not see a problem with doing the work. When it was time for them to come out and start the job the installer called ahead to let me know what time and again was right on time. The installer told me everything that he was going to do and the job came out great. I was more than satisfied and would recommend them highly.

They did a great job and very helpful on explaining everything to my and cleaned up when they were done.