Smart Penny Moving

I hired Smart Penny Movers to move my 1 bedroom 1st floor apartment to a third floor (no elevator)apartment the next town over. Alex P, Estruado and Alex M arrived on schedule and had the truck loaded in 90 mins. Very friendly, very professional and efficient . Then they had everything unloaded and set up, up three flights of stairs in just about 2 hours. These guys are definitely very hard, diligent workers. I would recommend them to everyone they made a very stressful time so much easier!!

The two movers who helped me were incredible. It was a hard job for only two people but they were fast and efficient and it was a much lower cost than any other movers I’ve used.

Smart Penny was awesome! The person I spoke with on the phone was knowledgeable and the move was scheduled easily. They have a great website. Hilton and Kevin were friendly, prompt, efficient, and the whole experience was as easy and stress-free as any moving day could be! I will definitely recommend them to anyone I know who needs this service

Excellent !! They were true professionals and after five minutes of the two man crew showing up I new I hired the right people for the job ! They were just wonderful . Fast efficient careful hard working and very nice people Beyond fair with the price and time window Would be happy to hire again and recommend to everyone

Milton and Josy were early and called to let me know they were almost there. They were very professional and followed all Covid rules at the assisted living. They were so efficient. They came in at what I was quoted, which was a very reasonable. I couldn't have asked for a smoother move. These guys were terrific. I will recommend Small Penny Moving to everyone.

Awesome! The team (esp Hilton) was very communicative ahead of time and they were very punctual. Also- very quick with nothing broken. Overall extremely easy, and cost effective!

The Gentlemen were great,hard workers, and got done on a timely manner.

We have used a few different moving companies in the past years and Smart Penny has been great! The rate was reasonable with no special charge for our upright piano. Although they were not the fastest, the bed assembly was the best we’ve had! Our bed feels sturdier than when it was moved the last time. I would highly recommend Smart Penny.

We used these movers twice last week, once for my housemate, the following day for me. My review primarily concerns my experiences the day I was moved. To say we are disappointed is an understatement. I did discuss issues regarding my move with the company directly. Michael was not particularly conciliatory at the time, but he said he would discuss with management and get back to me. That was a week ago, with no follow-up. The TLDR version boils down to a lack of professionalism, especially given the top tier rates the company charges. I've moved several times using a few different companies, so I have something to compare them to. First, the positives: 1. The "inside" movers were generally polite and personable. 2. They were careful not to scrape walls. 3. During unloading they were careful to ask what room I wanted things in. Now, the negatives: 1. Items damaged: I had two large items damaged. One was a unique expensive floor lamp, broken beyond repair. I should have known even the low-end insurance wouldn't cover it because the mover was so apologetic, but didn't find out until after they'd left and I had no real recourse. The fact that lamps aren't covered is apparently in the "disclosures" section, but it is definitely buried in the fine print. Had I known this, I would have moved the lamp myself - and for the record, it wasn't a fragile lamp, it had survived 3 previous moves without issues. The second item was my love seat, the underlining was ripped off. One of the movers offered to fix it if I had small nails. Yes, of course, in the literal middle of a move I will conjure up some upholstery nails... 2. Efficiency: With a top tier moving company I expect expertise and preparation. These guys spent 45 minutes discussing/attempting to move my desk alone. I had to suggest to them to remove the door from the room. I had to provide them tools. In previous moves (including the move with the desk going into the room in question), there was none of this. It just happened, quickly, quietly, no fuss, which is what I expect when I am paying professionals. 3. Speaking of preparation: both the day they moved my housemate and the day they moved me, they asked for water. I have zero problem providing a worker with water IF I'M NOT IN THE MIDDLE OF A MOVE. I had one cup, and they used it. Obviously I'm not going to deny men doing hard physical labor in the heat water, so I sucked it up. I stopped and bought them water on my drive to the new place so this wouldn't be an issue during unloading. I've moved several times, never once has a company's workers not come prepared in this respect. 4. They did bring a small amount of water and drinks for themselves...I know, because they left the trash on the stairs at both the old place and outside at the new place. 5. They went 25% over the high end of their estimate. I expect moves to run long. There's always more than you think, etc. But these guys were just not working with the same efficiency that my previous movers did. So, to recap, they broke my stuff, they were slow while using my tools and asking my advice, they left their own trash around, and left me without hydration, while charging $169/hr. Definitely do not recommend.

These Guys are the best. They are Pros. Both Gentleman wrap and pick Mirrors and some very fragile stuff. Handle everthing with care. also Help me load a few pcs into a Uhaul. I will be calling them in 12 months again moving to Fla. Rated A+

Excellent -

Perfectly, as planned.

great the team was timely , they used care in protecting the walls ,and the safety of my home. they were professional

I submitted a request for mover's through Angie's List. Smart Penny contacted me promptly. They were the cheapest of 3 companies I spoke to. We scheduled my move at a time that worked for me. The guys showed up on time, and were courteous and professional. Highly recommended.

Responsive, prompt, and careful! Great service!

Excellent service. Arrived when they said they would, did the job promptly and expertly, charged exactly what they said they would.

The movers showed up on time and moved quickly. They were very careful with my possessions and worked with me throughout the process to make sure everything was placed appropriately. I appreciated their friendly attitude and professionalism.

The team did an amazing job efficiently packing our entire apartment and moving us to our new home!

The moving crew was prompt, reliable, and met all our needs. They made a difficult time easier.

Amazing, professional, on time, and work came out under the quoted budget. I was impressed.

The move went well.

I had a great experience with Smart Penny and will definitely use them again! I called several places and this was the cheapest deal. They showed up right on time and moved my things quickly and carefully. They carefully wrapped my furniture and transported it easily. The movers asked me once where each box or item were going and I told them several different rooms per box and they were able to remember without asking me again. They completed the move under time and were extremely polite! I’ve already recommended this company to others!

Prior to moving, working with their representative was easy and very accurate. She covered every detail I had questions on. The movers were punctual and did the move in a very timely manner. I couldn't ask for a better group.