About us
Best Buy Waterproofing specializes in basement waterproofing, foundation repair, crawl space encapsulation, and mold remediation with over 30 years of proven expertise. Our certified team brings more than 60 years of combined experience and is committed to excellence with a “Whatever It Takes” approach. We’re licensed, bonded, insured, and certified—providing top-tier waterproofing backed by a comprehensive warranty on systems, pumps, and cutting-edge battery backups We offer free estimates and flexible financing options—ask about our financing plans today!
Business highlights
Emergency services offered
9 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.041 Reviews
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Showing 1-25 of 41 reviews
Pete H.
Dec 2025
Ed fixed the problem 2 thumbs up!
Joelyn M.
Jul 2023
Excellent job, excellent experience, highly professional workers!! What else can I say?! And the price was right and fair. They hit our basement waterproofing needs out of the park! Could not be happier!! Would highly recommend to anyone needing waterproofing!
Response from Best Buy Waterproofing
"Wow! Thank you so much for the 5 star review! Customer service is our #1 priority as we are so grateful we exceeded your expectations! Again, thank you so much!!"
Keith F.
Mar 2023
I had a fantastic experience with Best Buy. They installed a French drain and sump pump in my 20 x 20 crawlspace. To start, the lead inspector, Rich, made a thorough assessment of my crawlspace, heading back in a couple more times, despite the awkward climb into the space. I appreciate that he did not use high pressure sales tactics. I felt he gave me an honest opinion about the pros and cons of the job. He even proposed waiting until we got a heavy rain to confirm how much moisture might be accumulating in the crawl space. I decided to go ahead with the job so as not have to worry any more about potential drainage issues. He gave me a very fair price and, to my surprise, ended up throwing in a new vapor barrier on the day of the job. The installation crew was prompt, professional, and friendly. They protected my hardwood floors and carpeting, communicated with me throughout the job, and left the place cleaner than when they arrived!
Response from Best Buy Waterproofing
"Thanks so much for the detailed 5 star review! Customer satisfaction is our #1 priority and we are grateful we exceeded your expectations!"
Lillian G.
Aug 2022
Best Buy Waterproofing waterproof my garage today when I tell you from the moment the crew arrived I had nothing but a great experience from the first enter action with the head crew member on down to his team they explained what there were about to do and preceded to do so. My garage had really bad water damage and when I tell you that you would never know it now. I would like to send a special thanks to the owner of the company for having such a experienced and professional team!! I highly recommend Best Buy Waterproofing.
Response from Best Buy Waterproofing
"Wow! Thank you so much for the kind review! We take pride everyday what we do and we are grateful to have customers like you! Thank you again!"
Samantha P.
Jul 2022
These guys were fantastic! Going to leave a long one here bare with me: - The salesperson I spoke with, Ed, was the only guy to not belittle me for not having enough money or beg me to work with them and bad mouth everyone else. He was quick and to the point, only sold me what I needed - nothing more, nothing less. Also just in general fun to talk to! - The crew was absolutely AMAZING. Knocked it out the park. Very communicative the entire day, went above and beyond. For example, the basement had holes in the dirt and was generally unsafe and they completely levelled it out. I don't feel like I'm going to sprain my ankle walking down there now haha! - Communication was great- it was a little bit bumpy, but everyone worked together to solve it with absolutely no hassle. - Financing was also perfect for my needs. Other companies were offering ludicrous interest rates and pay off time, Greensky was the perfect option for me. Seriously, 10/10 and my house finally is smelling good again. All seems to be working well down there too, we've had a severe storm come by and it was clear.
Response from Best Buy Waterproofing
"Wow! That was an awesome review! Thank you for taking the time to express your feelings toward the waterproofing job we did for you! This will be shared with our team which will make their day!"
Ibrahim O.
Jul 2022
Great salesman Rob Phills showed alot of empathy, knowledge, and overall a great person. Erickson was quick and responsive. the amount of man power and quick turnaround exceeded my expectations.
Response from Best Buy Waterproofing
"Thank you so much for the 5 star review! Customer satisfaction is our #1 priority and we are grateful we exceeded your expectations!"
Robert M.
Oct 2021
Excellent! The work was done in a very timely and professional manner. The workers were friendly and efficient. Would hire again.
Response from Best Buy Waterproofing
"Thank you for the 5 star review! We are grateful we exceeded your expectations!"
Dave B.
Jun 2021
We explored a dozen or so possible service providers; received estimates; did our due diligence; Dan Mayo with Best Buy was quick to respond; gave us a thorough, understandable diagnosis of the problem; and remedy options. We went with Dan & his team who were wonderfully professional, skilled, cooperative and fast. Very pleased with work they did.
Response from Best Buy Waterproofing
"Thank you so much for the awesome review! Customer satisfaction is our #1 priority and we are grateful we exceeded your expectations."
Daniel L.
Jun 2021
Amazing job, they worked fast, cleaned, and priced better than anyone else. I would recommend them to anyone.
Response from Best Buy Waterproofing
"Thank you so much for the outstanding review! We are grateful we exceeded your expectations!"
P. B.
May 2021
Was very pleased with the process from start to finish. Rich, Jose, Charlie, Carlos and the entire crew were professional, provided pertinent information and answered all my questions. Best Buy Waterproofing did a great job.
Response from Best Buy Waterproofing
"Thank you so much for the wonderful review! Customer satisfaction is our #1 priority and we are grateful we exceeded your expectations!"
Nina P.
May 2021
I was impressed with how fast Best Buy got in touch with me. Dan Mayo explained everything to me and drew diagrams to help me understand what work would be done. I received quotes from two other companies that were almost double my quoted price! the work was done professionally and the installers were friendly. This truly was my best buy and I highly recommend them.
Response from Best Buy Waterproofing
"Thank you so much for the wonderful review! I will share with my team which will make their day!"
Jarred U.
Feb 2021
The service have been great. The workers were very professional, on time , and explained everything to me.
Response from Best Buy Waterproofing
"Thank you for the wonderful review!"
Mark W.
Feb 2021
Excellent work,. contractors were on time, no problem, they did a great job, did the inspected and the work was done great.
Response from Best Buy Waterproofing
"We appreciate you taking the time to give us an outstanding review! Customer satisfaction is our #1 priority, and we are grateful we exceeded your expectations!"
Duane H.
Feb 2021
The service was excellent, very responsive, professional, on time and they did a very good job.
Response from Best Buy Waterproofing
"Thank you so much for the outstanding review!"
Sophie T.
Dec 2020
good about explaining everything
Response from Best Buy Waterproofing
"Thank you for the Grade A ! We appreciate you taking the time to give such a great review! Customer satisfaction is our #1 priority and we are so happy we exceeded your expectations!"
Anthony K.
Sep 2020
Received multiple quotes, Best Buy came in priced right, explained the services well and each step, and fixed everything fast! Now my basement has been dry even through the toughest storm
Response from Best Buy Waterproofing
"Thank you! We appreciate your kind words! I will share with my team! This will make their day! God Bless!"
Gordon S.
Aug 2020
My house is an older home. Rich & team were very responsive when issues came up. When the water supply shutoff valve to house got damaged during jackhammering of basement floor, they went the extra mile to help get valve repaired. Very dedicated & professional team. As first test of waterproofing effectiveness, when rain from remnants of hurricane Laura recently came, basement stayed dry.
Response from Best Buy Waterproofing
"Thank you so much for the fantastic review! We appreciated you taking the time to post this and I will share with my team! Thanks again!"
Matthew B.
Aug 2020
Went well, very responsive and definitely care about their customers and their reputation. Great company.
Response from Best Buy Waterproofing
"Thank you so much for the A Review! We appreciate you taking the time to write this!"
Paul H.
Aug 2020
A ok Ed the sales guy very much on top of the job. Any questions he responded very promptly. Workers were hard work clean up was very good Andrew the owner is a good guy. Good company from top to bottom
Response from Best Buy Waterproofing
"Thank you so much for the awesome review! Customer satisfaction is our #1 priority and we are so happy we exceeded your expectations!"
Raquel S.
Jul 2020
It took a crew of 4 about 11 hours to complete the process. They dug a trench around the interior perimeter of the basement, installed the drainage system and sump pump. They tested it to make sure everything was working properly.
Response from Best Buy Waterproofing
"Thank you so much for the wonderful review! We are so happy we exceeded your expectations! Have a blessed day!"
David J.
Jul 2020
Best Buy Waterproofing, LLC, did an amazing job for one of my Real Estate clients. Extensive work was needed within a quick timeframe. Andrew and his team communicated well throughout the entire process. They were patient with the homeowner when explaining the work that needed to be done. They completed the work timely with the highest of quality and true customer service. They did a great job cleaning up throughout the process to ensure minimal impact to the home owner while work was being completed. Best Buy Waterproofing, LLC ensured that we were 120% satisfied with the work. A true example of excellent customer service and quality work!
Response from Best Buy Waterproofing
"Thank you ! WOW! I will share this with my team! Customer satisfaction is our #1 priority! We are sooooo happy we exceeded your expectations!"
Josh S.
Apr 2020
Drain and Sump Pump Install
Response from Best Buy Waterproofing
"Thank you so much having confidence in us to solve your water issues! Customer satisfaction is our #1 priority and we are so happy we exceeded your expectations! We appreciated you taking the time voicing your concerns and we wanted to make sure every concern was handled. We wanted to leave you with a satisfying experience! We are so blessed you gave us the opportunity to make everything right and that goes along way! Thank you again!"
LaBria S.
Feb 2020
Best Buy did a great job replacing my roof and waterproofing my basement! They came the next day, covered all of my furniture, brought tarps for the floors and when they were done, it was professionally cleaned up like I didn't have any work done! They brought a dumpster for debris when doing my roof and I have never had a company pay so much attention to detail! I would recommend them to anyone.
Response from Best Buy Waterproofing
"Awesome! We are so happy we exceeded your expectations! Thank you for taking the time to right this outstanding review!"
Stephanie U.
Jan 2020
We had a leak in the basement wall when it rained. The guys did a great job of finding the issue and making the needed repairs. The wall looks great and no more leaks! Great customer service and friendly and helpful staff. I’ll definitely go with them again if I need any other repairs!
Response from Best Buy Waterproofing
"Thank you for the outstanding review! We are so grateful that we exceeded your expectations as customer service is our #1 priority!"
Eric B.
Nov 2019
Best Buy Waterproofing just completed my roof, waterproofing our basement, and remodeled the basement. First class organization from the owner, sales rep, to the crew! They made sure every process of the job went smoothly and cleaned up after each phase. They took care of my house like it was theirs and we really appreciated that. We know that construction can be a messy job, however they brought drop clothes, covered everything in plastic, and when doing the roof they had a dumpster that was brought on site! I can’t say enough about this company as it’s hard to get a company now a days just to show up and Best Buy was on time everyday and they provided a survey at the end of the job to make sure we were completely satisfied! I will refer your company to anyone who is looking for a roof and Waterproofing their basement!
Response from Best Buy Waterproofing
"Thank you so much for this wonderful review! We appreciate you taking the time writing this review! Awesome!"
Licensing
Licensed*
Trade License Number
114334
Trade License Locale
MD
Trade License Expiration
10/18/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Best Buy Waterproofing is currently rated 5.0 overall out of 5.
Best Buy Waterproofing accepts the following forms of payment: CreditCard
Yes, Best Buy Waterproofing offers free project estimates.
No, Best Buy Waterproofing does not offer eco-friendly accreditations.
Yes, Best Buy Waterproofing offers emergency services.
Yes, Best Buy Waterproofing offers warranties.