
SOLID STONE MANUFACTURING
About us
The mission of Solid Stone Manufacturing is to establish and standardize a unique type of service for all clients who believe and feel a special attraction to the natural elements the earth offers. Solid Stone manufacturing is focused on customer satisfaction, bringing the beauty and elegance of natural stone to our clients most intimate and important places. Solid Stone Manufacturing believes that world-wide, markets are strongly connected and the way of conducting business has taken an impersonal route with emphasis on TIME IS GOLD, forgetting the most important and fundamental part, THE SERVICE. Therefore, the mission of Solid Stone Manufacturing is to restore customer service, along with the satisfaction of buying premium quality materials. Our products are based on standards of manufacturing created by the World Wide Natural Stone Industry. Our objective is to make our clients smile and be happy about the work done by our staff. Our main goal is simply total customer satisfaction.
Business highlights
Services we offer
Kitchen and Bath Remodeling. Residential & Commercial Counter-tops Installation. Tile & Hardwood Flooring. Custom Cabinets. Stone Restoration Services. Dry-Treat Distributor ( Sealer) .
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 0% | ||
| 2% | ||
| 0% | ||
| 2% |
"Hello [Member Name Removed], Thank you for your review! . We enjoy working with you . Please do not hesitate to contact us with any other project! Sincerely, Roberto Kosse"
"Hello [Member Name Removed], Thank you very much for taking the time to review us!. We spend around 6 months together working on your Home and we became friends. This review will help out another customers like you and [Member Name Removed] to get a better view before making decisions on who to hire. Our staff and I enjoyed working with you all and I hope to see you soon Sincerely Roberto Kosse"
"Dear [Member Name Removed], Thanks for your loyalty with us. We know each other since 2015 when we did your Master Bath Remodeling. Hurricane Harvey put to all of us a strong test. We worked resiliently to achieve successfully getting your home back to you. It was a challenging experience for all of us but ultimately we got it done! . Your house were remodeled with a completely different look. My staff and I were very happy working with you during this process. We know you are enjoying your beautiful house with our common friend [Member Name Removed]. Sincerely, Roberto Kosse"
"What a nice review! Thank you and [Member Name Removed] for the opportunity! . I am sure we will see you again in the near future. Sincerely, Roberto"
"Thank you and your wife for being so kind during the process. My staff and I enjoyed this 4 weeks working in your home. This is the 2nd project you have invited us since 2009 and really look forward keeping in touch in the near future and I appreciate you become a member of Angie'[Member Information Removed] List after this project. Your friend!"
"I appreciate it [Member Name Removed]!, Your review help us with future homeowners like you to get an opportunity . It was a pleasure working with you during this process. As you know, do not hesitate to contact us with any questions !"
"Thank you [Member Name Removed]! You did a great job selecting your materials. Your Kitchen is beautiful! It was a pleasure working with you!"
"Dear [Member Names Removed], It was a great pleasure working with both of you!. I really appreciated your kindness and patience with me and my staff for almost 4 weeks ( from start to complete) . Your review will definitely help our business to get more customers like you aboard. You know I am at 1 phone call away from you guys! Thank you very much for your business! Sincerely Roberto Kosse"
"Dear [Member Name Removed] & Sean, I want to thank you both for giving us this great opportunity !. Is always difficult to trust people your Home and we take it this very seriously. This review is important to us since will help other Homeowners in need of remodeling their home to ask the right questions to the right people. You find us thru Angie's List and I am sure more people like you will do too. Thank you for your patience with us! Sincerely Roberto Kosse"
"Thank you [Member Name Removed]! My staff and I enjoyed working with you too!"
"Dear [Member name removed], You just have done an amazing thing. Your Master Bathroom is " A dream Bathroom that come true" . Honestly , after spending 9 weeks to complete , I can see the outcome was spectacular!. Richard and you took very seriously a very important task, material selections. All I can say is ." congratulations" . Thank you for your support ! Roberto Kosse"
"[Member name removed], It was such a pleasure working with April and you. I really enjoyed the time we spend together to select the materials. Thank you for being so kind with me and specially with my crews. Sincerely Roberto Kosse"
"Dear [Member name removed], I appreciate sincerely this review!. This is the 3rd project made at your home. Thank you for your trust and support! I know I will see you soon! Sincerely Roberto Kosse"
"Thank you [Member name removed] for your trust with us. We are so proud about the outcome on this project."
"Very happy for being part of this project too. Thank you so much!"
"Mr. Thornthon, First of all I want to thank you and your wife for your business. You guys were extremely patience wit all of us plus I enjoyed talking to you about other topics. Thank you again for taking the time to writing down this review. Please keeping us in the loop for future projects . Sincerely"
"Mrs. [Member Name Removed], You guys did a great job with your Master bath Remodeling!. We are happy you and your husband got satisfied with our quality of work. Thank you very much!!"
"Hi [Member Name Removed], I appreciate your review! Do not hesitate to contact me with any question. I hope you are doing great at NYC."
"Hello [Member Name Removed], Thank you for taking the time to write down this review. I want to let you know that I enjoyed working with you and your wife. I really think you did an excellent job installing those cabinets. C-Tops installation went very smooth . Thanks again!"
"Thank you so much Mrs. [Member Name Removed]! The kitchen looks beautiful , you guys were awesome!"
"You got all this out of context. As I mention to all my customers, we do not provide any electrical or plumbing work. Since this remodeling involve plumbing services, per your request ,I put your husband in contact with a plumbing company. You choose to hire them. They did the work and the inspector of city of west university place did approve the plumbing work. I have documents to show all this. In regards the electrical work, is the same situation. I referred to you and your husband per your request, 3 candidates for the electrical work. You choose Mr. Chanquin. I have witnesses to probe this. All I did was to provide service to you and your husband since you mention that you were new in town coming from New York and didn't knew anybody to perform this work. Another example of my good faith in all this is that your husband ask me if I can suggest an residential alarm system and I did refer one. I hope the alarm is working good.....This job was for us a big challenge since we remodel all floors, with hardwood ( including all baseboards) , a complete master bath remodeling ( cabinets, tile, glass ), two fireplaces and Kitchen C-tops despite your painter ( very unprofessional ) in literally 30 days ( including Saturdays and 2 Sundays); despite you ordering shower valves, shower fixtures late so we couldn't follow our schedule making us to work late for several days; despite the fact that we had to wait for your painter to finish some areas in order for us to keep on; despite your painter didn't deliver on time painting the kitchen cabinets etc. I understand that the painter you hired is married with a colleague of you. That is way you never push him to finish but instead you did call me by phone screaming . This job was challenging because despite your painter, your poor timing in getting shower valves etc. purchased on time, the city of west University place inspector who took 3 days to show up ( Standard) to approve the plumbing work ( done by others by the way) we performed an EXCELLENT - HIGH QUALITY WORKMANSHIP . NO DOUBT ABOUT IT. . Finally I want to mention that your Painter damaged severely some wood-floor panels. We fix the most for free. Not to mention the mess your painter left at your stamp concrete driveway ( No Pavers). At my cost clean up my trash and others trash plus power wash your driveway and the house front for free. You never got from me anything except good manners, I was very responsive with all questions, and always making things happen so you can have your house ready on time. You told me to deliver by February 13 and we deliver on February 17th after all this. Don't forget you and your husband decide to add more work ( Master Bath Closet, etc) plus sending your furniture in the middle of work because you didn't want to pay for storage. I made a punch list with your husband the February 25th, he was pleased and I got paid in full. We deliver and all work performed by my crews was incredible. I have pictures to show all this. You need to resolve all issues with the Plumbing company you hired at your own risk and do the same with Mr. Chanquin. Please stop calling at 11:00 PM and sending text messages after 9:00 PM. From now on all communication between us will be by email."
"Hello Sher, Just touching bases with you to say Hi!. Thank you for your review!. I hope to hear from you soon ! Roberto Kosse"
"Hello [removed member name]! , I really enjoyed working with you guys from start to finish with this remodeling. I am sure your daughter will enjoy the new bathroom look! . Look forward to hearing from you in the near future. Sincerely Roberto Kosse"
"Thank you very much ! It's been a great year for us just because customers like you!! We really appreciate you taking the time to write this review for us!!"
Licensing
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