Sonrise Fence Co

Nice people, they claim to give a lifetime warranty including resealing seems or any problem at all. They showed up as scheduled, took a bit longer than expected. I was very happy with the way it looked when they were finished. Im still happy with the way it looks. After they left I noticed they had drilled a hole in my concrete walkway and pounded in rebar to mount a gate post but they didn’t plan it right and I believe they called the owner out who decided to put the post in a more suitable place. Unfortunately the cracked concrete with a flush cut piece off rusty rebar remains as an eyesore. After a month or two the gate post on the opposite side began pulling out of the stucco on the side of my garage. I took it apart to find they used cheep plastic anchors so i just went and replaced them with metal concrete anchors myself so its never coming out again. I figured despite the warranty id just get it done. Fast forward to present June 2019 and i noticed that 2 of the base plates of the fence are not fastened to the concrete on one end allowing them to swivel out of place when the neighbors gardener does yard work it pushes them out of place. I contacted Sonrise and was given a date two weeks away that they would show up but they could not give a time. Sounds stupid but fortunately I’m retired and can sit home all day waiting for them to show up because hey what else do i need to do right? never showed up. I emailed again and the Forman called and apologized said he’d be out the following Friday. Never called never showed up. I emailed again and its been a week and a half with no response. so much for that lifetime warranty. I am really happy with the way the fence looks but cutting corners on simple stuff has me a bit confused because when you say lifetime warranty to fix ANYTHING wrong. Well you’d expect no short cuts because then you’d have to come fix the problems ... Unless... you have no plans to fix anything at all. I don’t care to write a review like this but when you jerk a customer around then just ignore them what else is left to do?

they didn’t show up the first one a month later ! Couldn’t make it late I find out the day before ... then they deliver stuff don’t ask and take up the walkway to my home .. so I have to Cancle my surgeon the next day to have them come a day late ... they sent a racist nazi ! And they broke my water main in the AM said they called a plumber no one showed .. after 3:00 I called . They put the gate backwards they cut it crooked and didn’t sit flush to the posts ... got dirt in my main water line .. never fixed do it .. it needs serious repair ... won’t call the owner won’t ... I have no water pressure they tried to fix it and got dirt in the main line ... they left said owner would contact me! Didn’t ! The plumbers are waiting ? Don’t need hire them .. he claims to be Christian yet does all this to a cancer patient sick and now I don’t have water my landscape is ruined it’s backwards the gate ? For 3k for 41’ ? Gate is backwards the hinges are on the outside ? So anyone can remember them ??? The hinge and closure is backwards ... it’s really bad and this is the start of a repair of the leak and the dirt in my line and it’s not done and owner won’t contact me .. I’m without water ... this place begs you not to leave a bad review ? I think they’re all fake ! Nothing but trouble the day before the 30th the scheduled day (a month from the day of estimate) they didn’t confirm so I was texting at 2:00 approx ? They don’t answer till about 5pm and say they can’t come ? I changed my life for this ? Ruined my drs my surgeon ? They also weren’t sure if they dropped the material at the right house ? Didn’t call didn’t knock I was home left it in my front yard easy to steal ? On the day they didn’t come ? They’re liars ! And preach how Christian they are ? That’s why they left a cancer patient with no water and no help and no resolution ? And an incomplete job ? They all say the owner will contact me ? Nope ! Hasn’t ! They don’t answer or care ! Do not use them ! Not worth it ! They didn’t finish or fix the damage and I didn’t pay because they advertise don’t pay until done ... I didn’t give them authorization either and if they even charge my card with this mess and no answer I will sue !

Corey (installer) did an excellent job, and even powered through some adverse weather. He was communicative, thoughtful, professional, and cleaned everything up after the job was complete. The process of getting the original quote was also pleasant. They listened to my requests, offered helpful suggestions and a competitive price.

Detailed estimate provided. So polite, professional and very knowledgeable staff and workers. We would absolutely use them again. Felt they were very trustworthy and reliable. When the job was done, our yards were put back as they were and everything was clean. I would wholeheartedly recommend them to anyone!!

It started out a little uncertain, but Sergio and Jaime went above and beyond to complete our job.

At the onset, the level of effort to remove the hedge was underestimated time wise so it took a day more than at first thought however, the quality of the finished product is amazing. Both my neighbors and I couldn't be happier with the finished product. Secondly, the crew that installed (Foreman Johnny, workers Emilio and Duce) were pleasant, professional and about the most polite contractors both my neighbors and I had the pleasure of dealing with. Cost wise it was comparable and better than most quotes in most cases. If I EVER need a fence again I will go with Sonrise.

Very Professional and their quality of work was excellent, I highly recommend the Sonrise Fence Co and their Crew. Orange, Ca.

Work crew very clean and friendly. I am very pleased with work.

Everything went well, I am happy with my new wooden fence. I would definitely recommend Sonrise fence co. to friends/acquaintances/colleagues. Frank A.

Josh came out at specified date and time to write estimate that was agreeable. The next day we decided to extend the fence a short distance but would add a considerable amount of labor due to step down configuration of the wall foundation. We could not afford much more money. Josh returned and wrote new estimate that added only $250. So obviously this addition ate into their profit but we were happy because we really couldn’t afford much more. The next week the crew showed up early and began work. They had the demo and main span of fence installed very quickly but when they came to the several step downs in the wall foundation work slowed to a crawl. This was a critical part and had to look correct proportionally so the crew chief called out the owner and they came up with a proper plan and by late afternoon they had the job done. The next day they came back and installed more sealant and some minor trim to the gate. They did an awesome job and it looks great! We are very happy with the whole process and workmanship especially the crew chief, he was very polite and made sure I was satisfied with no hesitation. Only one thing creeped me out was his son used my restroom twice and some things were not quite right in there afterwards including some 2 page document floating in the toilet. I didn’t want to embarrass dad so I didn’t mention it but I can’t overlook it here bc it shouldn’t happen but it’s not anyone else’s fault, just a dumb kid I suppose and now a life lesson. Lol

My side of the fence went very well. My neighbor told me the schedule didn't happen as planned. I was very happy with the finished product from my side!

1 review 5.0 star rating 7/21/2017 Sonrise Fence exceeded our expectations. Steve helped us and our neighbor plan the type of fencing and gates. He returned calls in a timely manner. The foreman, Sergio, was fun to work with, professional and tuned in to our needs. Jaime and Jason and Sergio worked efficiently, keeping the area as safe as possible under the circumstances. Once the job was complete, there was no clean-up required on our part. We highly recommend Sonrise. Their pricing was the best of three estimates we got.

We started the process of having a fence (vinyl & chain link) installed. The vinyl install was acceptable. There were a few hiccups with schedules, but it got done. The chainlink was unacceptable and needed to be corrected a total three times. Once the owner and brother were involved, the install issues stopped, but it took them a long time to finish the 3 day project. I singed with the company on 2/7/17 and finished paying in late May.

They were very good. We had them back, because we like what they did the first time. They are just really good.

Job started on a Friday and extended into Monday due to difficulty of digging fence posts in rocky terrain. In addition, the gate ordered for the front was the wrong color. Later in the day, a new gate was fabricated and delivered but it was the wrong size. Unfortunately the job was not completed until Monday which meant we had no gate to secure our property over the weekend. Our job supervisor and his entire team were kind and professional. Would recommend even though there were some disappointing issues. No contractor is perfect every day.

If you need any fence work done in the North San Diego County area SONRISE FENCE CO. is the name to remember. We received estimates of 3 to 4 days to build a very complicated fence on our sloping back yard. The brothers, Daniel & Andrew constructed the fence in one long day and did a superb job! They were very professional & solved many construction problems. Their work was so good it put our neighbors same style fence to shame. CA. rain storm caused delay but Josh was able to reschedule a same week day as we were leaving town. HIGHLY RECOMMEND SONRISE.

This company is amazing . From Joshua's knowledge and professionalism, and always being available to answer my questions, to the stellar men that SonRise employs to install their fences. Daniels crew, Daniel, Roman, and Andrew are all brothers and as such you get a fine tuned machine. These professionals showed up on time, put in a full days work, and the cleaned everything up beyond their scope of work. This crew of professionals are an asset to their field and definitely an asset for SonRise. I will refer them any day, anytime to everybody looking for a beautiful fence. Their work has improved the look of our backyard immensely and it's all because of SonRise and their ability to recognize quality in both these guys skill, but also these guys as individuals as a whole. Good job guys and thanks a million!

Installation team of Sergio, Kami, Jaime were excellent. Very professional and hard workers. Outstanding representation of the company. We are having other additional work done base upon the performance of this installation team and the apparent quality of the product.

We ran into some troubles, but they did what they needed to to work things out.

Went well. They started on time and finished early.

Wonderful!!! They were phenomenal from start to finish. Josh came out and gave me an estimate. Then after signing the contract he showed remarkable patience as I then delayed for 3 days as I tried to get the neighbor to accept the color I had chosen (originally she said she didn't care). Ultimately the neighbor and I decided to each do our own fence so we could have exactly what we wanted. When the guys showed up (on time might I add) on the 19th to do the fence they were terrific and completely understanding of the situation. They made sure to keep my fence on my side of the property line and didn't seem to mind my constant checking or question asking. Furthermore, they were even polite to my neighbor when she unjustifiably yelled at them that morning (she was just mad because I mad refused to put in a fence the color she wanted to she took it out on them). Then because they understood the neighbor was upset and they wanted to make things as easy as possible for me they completed a truly subhuman feat by completing that side of the fence in 1 day!!!! Did I mention that side is about 265 feet long! That almost the size of a football field. It was truth remarkable and EXTREMELY appreciated. Then they came back the next day to do the other side. All in all they FINISHED a huge job in 3 day (2 1/2 really). And it looks BEAUTIFUL!!! I could not be happier and I would recommend them to anyone else in a heartbeat. They were nice, polite, fast, used superior products, and did stunning work. THANK YOU SO MUCH SONRISE FENCING! I will be sure to use you again when I do that other fencing.

absolutely perfect

<p>They came in early in the morning and put up our fence by the end of the day :)</p> <p><br></p> <p>Love the new look!!!!</p> <p><br></p> <p>Thanks Sonrise Fence Company, your team from Joshua our Sales Representative to Cory the lead took care of all of our "must have."</p> <p><br></p> <p>Our neighbors are going to call them to have their fence done just like ours!! </p>

Sonrise Fence Company was able to put up the fence I requested on a challenging backyard with unfinished landscaping. I appreciated that I could call or text the salesman Chase with any questions, as well as the Foreman for the fence installation Corey. I also liked the fact that when I first called up and left a message (as well as emailed) with my initial request for a fence quote, I was called back right away by Jennifer. (I have called and left messages for other construction businesses and often never hear back.) The final product is sturdy and attractive. <br> <br>I would suggest that when they send out a salesman to give a quote, they also send out a foreman or one of the fence builders to look and see if there are any challenges that need to be addressed before they put up the fence so things won't get delayed. <br> <br>Overall, I recommend their business and would use them again. <br>

It was a big job and they said it would take three days. They called two days before the job was to begin to ask if they could start a day early and that was great! They showed up in time cleaned their mess up and finished in 3 days. I would definitely hire them again. The final product was beautiful.