Stone and Patio Professionals LLC

Scott was a pleasure to work with. Great attention to details!!

We signed a contract with Stone and Patio Professionals - SPP, located at 267 Route 33 East, Manalapan, NJ 07726 on 06-12-2020 to install an in-ground pool and to be completed by 08-12-2020, until today we have serious and major issues with the pool. As soon as we made roughly 90% of the payments per the contract the nightmares began. Just to name a few: 1- SPP hired several sub-contractors for this job and all of these subs have mark ups on the cost which made it a very expensive process. Deal with a company that does all the work. Or hire a separate contractor on your own. 2- SPP hired a pool sub-contractor named Superior Pool & Patio out of Croydon, PA; it took them 3 attempts before they installed the pool properly in the ground. This sub also had the fittings around the pump leak and the salt water generator connection cracked due to misaligned piping pulled together under stress. Our calls to fix the issues went unanswered. 3- SPP hired an electrical sub-contractor named PowerRite Electric, Inc. Tazio Brown out of Manalapan, NJ; they did not run a power line to the control panel, they did not install trippers in the pool time clock and they left loose wiring all around the equipment. Our calls went unanswered. 4- SPP hired a mechanical contractor named Dustin Mechanical, out of New Egypt, NJ; the pool heater did not work. The pressure regulating valve on the pool heater constantly kept flowing water. The installed valve was defective. When we asked about the part we were told we used chemicals in the water that harmed the valve. We have not yet used the pool. Since it’s pool water it will have chemicals for water treatment. The valve should be of the material that should withstand those chemicals. They refused to replace the valve. 5- We were cheated out of the pool heater size. SPP installed a pool heater that was smaller in capacity than what was specified in the contract. 6- They did not install a step ladder and handrail even though we had it in the contract citing that this model pool does not come with step ladder and hand rail. 7- The crew who installs pavers they started the pool pump without priming it, without opening the supply and return valves and without removing the caps from the jet outlets. These guys clearly had no clue what they were doing. 8- They severely damaged our neighbor’s fence and refused to repair and replace it. 9- They also severely damaged our concrete slabs in the front, on the side and at the back of the house and neglected it without any concern about them. 10- In addition to the above there are over 50 additional items that are too cumbersome to list and when asked about them, they told us it’s in the contract they don’t have to do it. They chose to do whatever is convenient for them. We opted to state this factual information so that other buyers are knowledgeable about dealing with this dreadful company with their zilch and absolutely deplorable quality and service of work. They don’t let you modify anything in the contract. Their contract is convoluted; do not sign it without having your attorney advice you otherwise. Buyer Beware! Charles and his aid Scott Murphy came to our house and promised to finish the job before summer 2021 starts. We were given many written promises to finish the job. All lies. Two summers have come and gone and we still don’t have a functional pool. They walked away from the job without any explanation. Charles Szarawarski, the owner of the company is a pathological liar and an immoral person. I wouldn’t trust him as far as I can throw him. They turned a pleasure project into a nightmare! If you are thinking of engaging yourself to do business with these incompetent people consider yourself cautioned. FOR YOUR OWN GOOD, STAY AWAY FROM THIS STONE AND PATIO DISGUSTING AND DEPLORABLE COMPANY WHO CLAIM THEY KNOW HOW TO INSTALL POOLS. IT’S A JOKE! THEY CALL THEMSELVES PROFESSIONALS, THERE’S ABXOLUTELY NOTHING PROFESSIONAL ABOUT THEM, THEIR WORK QUALITY, THEIR WORK ETHICS OR SERVICE. NOT WORTHY OF ANY REVIEW STARS. Jerry O.

"Do Not Use This Company !!" The following season after the patio was installed, all the poly sand used to keep the pavers together came out. Now, nothing but mud and weeds are seeping through and it looks like s**t ! I have contacted them 5 TIMES, since last November, and just keep getting lip service and a runaround. I now have to find a local person who can power wash and reapply the poly sand CORRECTLY ! I cannot emphasize my frustration and disappointment with this company enough !! I guess the 8K I spent on the patio wasn't enough to warrant a return visit to fix their mistake !! Horrible Horrible Company ! STAY AWAY FROM THEM !! I have pictures of the work if anyone wishes to view them.

We could not be happier. Charles was amazing. Attentive and responsive. He returned calls all the time. The crew was on time and VERY NEAT. Anything we asked For he was happy to do it. I would use them again and again!!! It’s rare To find a contractor who not only keeps their word but then goes beyond what they promised.....

Stone and patio professional has succeeded my expectations. My pool looks beautiful! We had gotten a quote from another company but I just didn’t like the designer. We had found Stone and Patio and decided to give them a try. The designer Ronny was prompt and very thorough. He answered my million questions and put me at ease. I drove the office crazy changing my patio stone colors , and they were super friendly about it. There patients and caring nature made the process run smoothly. My family and I are so very happy with the outcome! I would highly recommend them to anyone looking to transform there yard.

Previous company did a horrible job patio sank and company wouldn’t return calls. Contacted Stone & Patio Pros got a call back right away sent out a professional who walked me through the process and explained from beginning to end of project. The owner showed up on job site to make sure that things were going smoothly and made sure to touch base and answer any question I had. I would highly recommend this company for any project you are looking to have done at your home.

Stone and Patio did an excellent job in replacing our front steps and portico with pavers. Everyone we dealt with -- Charles and his entire staff -- were professional. All of our questions were answered in a timely manner. They stuck to the shedule (weather permitting) and left our property as clean as possible.

They did a wonderful job, they were fast and the work was meticulous. The only part of the experience that I would consider a negative was that the bulldozer that they used in my backyard did a number on my driveway which I will have to have redone next spring but other than that everything was awesome. I don't think anyone could have foreseen the driveway buckling, dirt had probably settled under it.