Stratford Mechanical Corp

The service was fine. The only thing is that they were really late coming. So, it was like dark when they got out of here. They left the area good when they were finished. It took them an hour-and-a-half to complete the job. They sent me a picture of the chimney. The price was great. They did show up.

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Appeared when they said they were going to and did what they said they would with no additional costs. <br />

It went pretty well.  They actually found a bird in the chimney, so that was helpful.  I'd use them again if I needed.  They were nice enough and answered all my questions.

I purchased a Big Deal, and everything went great. They came in and did exactly what they said they would do.

I believe everything went fine. They also added a new chimney liner.  The experience was overwhelmingly positive.

It was alright. They did the work. There were no additional charges beyond the big deal amount.

It was satisfactory. They came out again probably a month or so after their first visit. I have not had any issues with the service that they provided but I do not know if the price could have been better or not.

The service was provided shortly after I purchased the deal and there were no additional charges but they came back and did some additional work for me. The service was fine and they resolved the problem but I ended up getting a larger job done after that. They took pictures of my chimneys and showed me the pictures. They were concerned about the deterioration in one of the chimneys that went to the furnace so they did the service.

They did the job and I was very satisfied. He gave me excellent and professional advice on what other work needed to be done.

They were great. I was using oil heat and there was residue from the oil so I had to put in like a stainless steel pipe to vent it more safely. They charged me extra and they did it in the rain but it was all worth it. They were very thorough.

It was fine. They did what they were supposed to do.

The worker told me that the inside of the chimney had deteriorated seriously and needed a liner.  So that was a significant additional purchase.  Used a different company the following year, and that worker told me the liner was not installed properly.  It is impossible to say what actually is the case.  I do not have enough knowledge to know. <br />

They did a good job cleaning the chimney but their vacuum machine was not tightly sealed and they caused a light dust to be through out my basement. I had to get my leather chairs cleaned and carpet cleaned. <br />

Everything was great. They were on time.

As part of the big deal, they came out and swept the chimney and recommended a few minor repairs. I wasn't home when it was completed, but since I didn't have any chimney fires last winter, they did what they needed to! <br />

We were pleased with this company and would use them again and recommend them to others.  We knew we had an issue with our chimney that was not included in the price of the deal, and they gave us a reasonable price to perform this service in addition to the cleaning. <br />

My experience overall went very well. They did a great job. The staff was punctual and efficient, as well as professional and friendly. I would highly recommend this company.

These men may have been sub contracted. They didn't have all of the proper tools. I had to give them a tarp and trash bags for the debris. They kept changing the date they were able to come out. Before they serviced the chimney I called them out about they were trying to sell me some kind of lining for the chimney. I had to repeatedly decline. They volunteered to check the other chimney free of charge. They told me the chimney needed to be replaced and it would be about $2000.00. They stated if I didn't get it fixed today I might as well move out because I'm putting my family's life in danger. I told them I guess I would have to take the risk because I didn't have $2000.00. They said if I had the work fixed that day they would only charge me $1400.00. I declined the offer. It was terrible. I almost called the police because I felt threatened by these men.

Very professional. <br /> <br />

The work went well. They did a good job. I was satisfied with everything they did. 

They did a great job. My chimney really needed it. <br />

It turned out good.

The folks showed up as scheduled. They explained thoroughly what they were going to do, and they proceeded to do exactly what they said they were going to do. They were very thorough and were very careful not to make any mess. They informed me of a potential problem and gave me an estimate to repair the damages. I plan to have them complete the repairs sometime this Spring. <br />