Suburban Door Co., Inc.

I had suburban door repair my garage door on Dec1st the repair man was on site for 20 minutes. I was with him for the whole time while he was working. at the end of the job matt v the repairman said that the bill came out to 250.00$ and that he would e-mail me the invoice. the next day i received the invoice and noticed he charged me 100.00$ for a part he did not install. I called the store and they called matt who stated yes that's my bad ! but then made up some BS and would not refund my money. do not do business with Suburban Door of Livonia they got caught stealing and could not care less.

New garage door and opener was installed timely and professionally. Looks great and couldn't be happier. New front and back entry and screen doors measured. Took awhile due to unforeseen circumstances . Quick and professional once he came. Unfortunately, told doors wouldn't be in until after new year. Will update once doors are installed.

Very well, and on time.

These guys at Suburban Door were great! My garage door spring broke the night before, I called the next morning and they were out at my house a few hours later. Punctual and professional! Will hire again!

Great! Technician went above and beyond!

Work was preformed excelently

Fantastic. The representative was on time, courteous, informative, and fast.

Very friendly, professional family owned business. We like to support local businesses whenever possible. Had to have them come back for a door adjustment, an appointment set for the next day. Very happy and we love the new doors.

The technician Aaron felt our present opener could be adjusted to perform correctly again. First he adjusted the door springs. He said they probably had been out of balance ever since the door was installed by another company. Then he made multiple adjustments on the opener. The door then performed correctly again. He said it might continue to work well for more years. He gave us a warranty which included a $90 credit if the adjustments stopped working. He only charged us the $90 service call fee. He said he wanted to save us the cost of buying a new opener if we didn't need it. We really appreciated his good diagnosis skills and expertise!

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After researching and receiving a couple different estimates, I decided to go with Suburban door to replace by 2 garage doors (a 16'x7' and 9'x7') and openers. Mr. Sass was right on time for his scheduled estimate. He was professional, polite, and offered me a variety of choices and options. The office was very helpful in scheduling an installation date/time that was convenient with my schedule. <br /> The installation crew were fast, professional and friendly.  They cleaned up when finished and were helpful in answering all the questions I threw at them. I will definitely be using this company for any future garage door needs. <br />

My garage door snapped a cable on Sunday night.  It was hung up on one side, and had to force it closed for the evening.  Guide rail on one side was a little bent and some of the guide rollers came out of the rails as well.  Called Suburban Door on Sunday nite, and got the answering machine.  Told them to call me early Monday morning, and they did.  Had a guy out to our house by early afternoon, and they fixed the door. <br /> I thought it might be more expensive, but the repair was very reasonable at $100.  Only took about an hour to fix. <br />

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Did a great job and were very fast and responsive.  Would recommend to anyone. <br />

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Scott adjusted the contacts which control the range of the door's up and down motion. In addition, he altered the door-to-drive link so this problem should not occur for a long time. This was the second time I had occasion to call Suburban Door, and both calls were excellent. <br />

They were professional, worked clean and the door and opener work great. They offered a fair price. And a good product <br />

Top notch, rough estimate on phone turned out to be right on to the actual repair cost.  Techinician was very cordial, thorough and explained clearly the work completed. <br />

unknown

Our garage door was damaged.  Suburban came out measured and ordered a new door. They came out to replace the door when they said they would and also replaced a spring at no charge.  Good company and I would use them again. <br />

They were good and the door worked. Good interaction.

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They came out for the estimate the same day I called, very quick and efficient. A week later the decision was made for the installation, and they came out the next day. They said Thursday Afternoon and arrived approximately 1:30 PM on Thursday finishing by 4:30 PM. The garage door looks great and the installation is superb. I'm not expecting any issues with the installation. I would definitely ecommend giving these guys a call. They were willing to work on the price when they were informed that a competitor offered a lower price. <br />