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Sunset Granite
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Laminate Countertops - Install,
About us
Since 2005 we have been serving the greater porland are with kitchen, bathrooms and other areas of the home with beautiful, and durable countertops. Our experience, committed and attention to detail has help us to provide a myriad countetertops to many happy customers. Our company has built a solid base of customers by providing beautiful countertops and impeccable craftsmanship over 15 years. We know and understand the importance to have the job done right and in a timely manner. This is the reason, we detailed our work and offer same day tear-out and installation on all of our projects. Our main goal is to have satisfied and happy customers!
Business highlights
21 years of experience
Services we offer
Our company fabricates and installs kitchen granite slab countertops, fireplaces and tub surrounds for homes and businesses. We also remove and dispose of old countertops. We repair and seal granite slabcountertops. We have many customers happy and satisfied. Our company has fabricated and installed kitchen countertops, fireplaces and tub surrounds for thousands of happy customers. It has built a solid base of customers by providing beautiful countertops., vanity tops
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.680 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 5% | ||
| 3% | ||
| 1% | ||
| 6% |
Showing 1-25 of 80 reviews
K H.
Nov 2022
We were able to find a remnant for two bathroom countertops. We called on Friday for an appointment to get the template measurements and they were able to come within the hour due to a cancellation. The countertops were installed on the following Tuesday. Jose and Rene are very good at their job.
Response from Sunset Granite
"Hi [Member Names Removed], Thank you for been our customer for many years. We are glad to hear that you were happy with our services before when we install your kitchen and this week when our team installed bathroom countertops. We have been recommending our customers to use slab remnants or left over slab pieces for smaller jobs as this saves them quite a lot of money from buying a full slab. Again, Thank you for been our customers."
Pat N.
Nov 2022
Excellent experience with Andy & his team. I highly recommend this company.
Angie B.
Aug 2022
We needed a piece of quartz for our bathroom countertop. We went to Sunset Granite and found the perfect quartz remnant. They were at our house within a week doing measurements for the sink & faucet then they were back to install it a few days later! The process with quick, easy, inexpensive and just what we wanted!
Laurine W.
Apr 2022
The whole process was awesome from start to finish. Very professional and knowledgeable. Explained everything and walked us through entire process
Erika S.
Nov 2021
We absolutely love our new countertops!!! Andy and his team were very helpful throughout the whole project.
Todd E.
Aug 2021
DO NOT USE THIS COMPANY!! I would give this company zero stars if it were possible. The workers are unprofessional, incompetent, lazy, and dirty. The owner is the worst of all, told me that someone stood on my countertops and cracked the granite, when it’s clearly their fault. They love to make excuses for why they can’t preform the service that you pay them to do! Go to Innovative granite, or somewhere else, do not trust this company.
M W.
Jun 2021
This review pertains to Sunset Granite, the owner being Andy Martinez who we signed an official business contract with had two employees put in a wet bar slab for us on 06/18/2021. Prior to completion of the job, the contract between Sunset Granite and customer (us) required 75% payment of the purchase price: no further payments were contractual beyond the 75%. However, Sunset Granite owner, Andy Martinez, forced us to pay the balance in full, and refused to schedule any work until we paid in full, which was breaking our contractual agreement and holding us hostage. Dishonest business practice. Do not worth with this company just for a few hundred dollar savings!
Larry W.
Nov 2020
Everything went great. Quick Exact and Pleasant!
Chris T.
Apr 2020
2 days after picking out a remnant my wife asked to cancel the order due to the covid 19 outbreak and uncertainty of finances.She was then and only at that time informed that there are no refunds on remnants.However she was informed by the owner that they might be able to make a exception ,and he would check with his partner.After a week of waiting we contacted them again with a similar answer. After another week we contacted them and they weren't sure on whether or not about refunding since it has been a couple of weeks now.After a phone discussion that ended abruptly it turned to texting when owner said he would return a potion of payment (keeping almost $200.00 because its not there policy to refund) In favor of the company it is in there website that all remnant cash and carry sales are final no refunds MULTIPLE PAGES IN. .Let your customers know that at time of purchase. Not happy with the way it was dealt with.Buyer Be Ware .
SHARON C.
Jul 2019
We recently (July 2019) had Sunset Granite in Hillsboro, OR remove our old laminate countertops and install new Quartz countertops. We are very pleased with the service we received, the quality of the products, the installation, and even more importantly the price. Sunset Granite was $3,000 cheaper than several other bids doing the same exact job. I assume this is partly because they do all the cutting and polishing of the stone on site at the business. Eliminating the middle man. Andy the owner was very professional, helping me choose what to purchase and yet saving me money. His installers Adan, Ezequiel and Jose were friendly and did a excellent job ripping out the old counter tops and installing the new countertops. Great skilled employee's. I would recommend this business if you need new Quartz or Granite Countertops installed.
K H.
Jul 2019
The price was incredible and it looks awesome.
Response from Sunset Granite
"Hi [Member Name Removed] our team here at Sunset Granite are glad you like your new Quartz Slab kitchen countertops and backsplash. Thank you for giving us the opportunity to provide our services. Andy"
Suzannah S.
Jun 2019
Great price and FAST to give the quote, order the material, template, and install. Fit us in in the evenings and we were only without counters for about a week. We did a prefabricated marble-look quartz and the price was the best I found.
Jenny M.
Oct 2018
Andy and the team were awesome! We had a complicated countertop to install with lots of questions, and Andy was very helpful, friendly, and professional. We will definitely use him again for future projects!
Kathleen T.
Sep 2018
Awful. I went to Sunset and set the date for the project and then picked out the quartz piece I wanted. I was encouraged to pick out the piece but was not told they wouldn't hold it for my project. What was the point of that? On the install date, the owner of Sunset came to install the countertop, and he ripped out the backsplash. Then I was told he couldn't get a tiler (they were all busy) and he also didn't have a plumber who could hook up the new sink/faucet. I wouldn't let him leave until got a plumber out which meant I had to pay an exorbitant fee for a last minute save. Then I had to find someone to do the tile backsplash which meant waiting a couple of months to get on their schedule. Finally, the dishwasher was not reattached to the countertop so when I pulled out the top rack the whole dishwasher came out.
Vonnie S.
Sep 2018
Sunset Granite did a fabulous job! My job was a bit challenging; however, Andy, worked with me to assure me that they understand all of the quirks and worked with me to create a beautiful countetop and backsplash. It was definitely a custom job; however, I was assured that the price would hold firm as we had discussed all of the possibilities. They have their own fabrication plant and that truly makes it a better working situation. The quartz was polished, cut and installed perfectly,
Response from Sunset Granite
"Hi [Member Name Removed], our team here at Sunset Granite are glad you like your new Quartz Slab kitchen countertops and backsplash. Thank you for giving us the opportunity to provide our services. Andy"
Celia F.
Jun 2018
Excellent. Sunset Granite had a wide selection of granite remnants to choose from. We used the original vanity cabinet. Sunset Granite came out and measured and cut the granite to fit the odd shaped cabinet top. Then they installed it using the same granite for the backsplash. All was done in a very timely and professional manner. Highly recommend.
Response from Sunset Granite
"[Member Name Removed], Our team at Sunset Granite are glad you like your new bathroom countertop. Thank you for giving us the opportunity to help. Andy"
Ann V.
Mar 2018
Everything went great. Andy and his staff are very professional. They did a wonderful job making and installing my new granite counters and they were very careful as well. The customer service was excellent.
Response from Sunset Granite
"[Member Name Removed], Thank you for giving us the opportunity to provide you with our services. Our crew work ho*** ** your countertops and gave their best to make sure you were happy with their work. Thank you for been our customer. Andy"
Monte H.
Feb 2018
Andy and his Team did a great job. We have used Sunset granite a number of times. They have always done a great job for us. They have done our Lobby, and many bathrooms throughout our building. A big thank you Andy! Monte Hoover KGW Facilities Manager
Response from Sunset Granite
"Hi [Member Name Removed], Thank you for using our services again at KGW Channel 8 News building in Portland. Our staff is happy you like the quartz bathroom counters, the Absolute Black Granite (3cm) for the front counter and the lobby area. Thank you for the opportunity to provide our services for the last several years. Andy"
Danny P.
Jan 2018
They were quick, and the price was very reasonable. They did a great job. Would definitely recommend them.
Darlene T.
Jan 2018
Everything went smoothly, the installers were very professional.
Darlene T.
Dec 2017
Everything went smoothly, countertops looked k great!
Enedelia S.
Oct 2017
AWESOME!!!! Andy is all about customer service. He went over options, gave suggestions and encouraged me to walk around and see the granite and quartz. Right up to the very end, he treated this project as it was his and went above and beyond his service! He has the patience to work with the inexperience person like me and he has the knowledge of a high end custom designer. He is their to support you during your remodel in making sure not only that you get the best product, but that you get the best service! He is proud of his work and takes his service seriously. Also, he has a professional, hard working kind team!
Response from Sunset Granite
"Endelia, It was a pleasure working for you. Here at Sunset Granite are pleased to know that you like your new Countertops. Again, thank you for allowing us to provide you with our countertops services. Andy"
Douglas R.
Oct 2017
The work done was top notch - very please with the final look. The crew was a little late (45 minutes) but I worked at home so no issue. Workers were very polite, professional and made sure they cleaned the work area before leaving. I would hire this company again in the future.
Response from Sunset Granite
"Thank you [Member Name Removed] for giving us the opportunity to provide you with your vanity countertop. We, at Sunset Granite, are pleased you like our work."
Wendy C.
Sep 2017
Excellent.
Response from Sunset Granite
"We are happy you like your new kitchen and bathroom countertops. Thank you for using Sunset Granite! The Radius on the Kitchen looks great."
Kathy P.
Sep 2017
They did a nice job
Response from Sunset Granite
"[Member Name Removed], thank you for choosing Sunset Granite. We are pleased that you like our work and service. Thank you for been easy to work with us!"
Licensing
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FAQ
Sunset Granite is currently rated 4.6 overall out of 5.
Sunset Granite accepts the following forms of payment: CreditCard
Yes, Sunset Granite offers free project estimates.
No, Sunset Granite does not offer eco-friendly accreditations.
No, Sunset Granite does not offer emergency services.
No, Sunset Granite does not offer warranties.