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Super Dry Flood Restoration

Water Removal Recovery Service, Fire or Smoke Damage Recovery Service, Recovery Service Service,

About us

The SuperDry difference… makes all the difference Our in-depth services include emergency services for flood damage, basement water damage, sewage damage and mold damage. All work is performed by trained professionals to ensure consistency and high quality on every job we perform. When it comes to emergency water service, you want the professionals who know their business. Expert service We provide 24-hour expert emergency water extraction. We’ll dispatch an expert to the loss site who will assess the scope of damages to correctly determine the cost of each stage of the restoration procedure. We’ve got the experience necessary to do the job right the first time. Remember, we’re the cleaning people who care. It’s not just what we do but how we do it that makes all the difference. We provide our customers with the most professional cleaning and restoration services available. We utilize the latest in state-of-the-art techniques and equipment to ensure you the job will be done right the first time. We use the original, no residue dry vapor method for deep penetration. Our experienced technicians will be glad to give you a free estimate or an on-site appraisal. 100% Satisfaction For every action, there’s a reaction, and when you deal with our team of professionals, your first reaction will be one of 100% complete satisfaction. That’s been our way of doing business since we first opened our doors, and it will remain at the cornerstone in the way we treat you, our valued customer. Quality, reliability, and professionalism – that’s what you’ll receive from the cleaning people who care. Professionally Trained Our professionally trained and qualified professionals do it all. We offer complete residential and commercial care. We specialize in 24-hour emergency water extraction. We work with all insurance companies to respond to water and flood damage.

Business highlights

Emergency services offered
11 years of experience

Services we offer

Our in-depth services include emergency services for flood damage, basement water damage, sewage damage and mold damage. All work is performed by trained professionals to ensure consistency and high quality on every job we perform. When it comes to emergency water service, you want the professionals who know their business.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.713 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
0%
1
8%
Showing 1-13 of 13 reviews
Melissa P.
Apr 2021
5.0
Yes, I recommend this pro
Their team is so punctual, skilled, professional, and cooperating. Zach was able to help fix all of the flood damage work within a few days and saved our kitchen cabinets below our sink from getting damaged. We do not have enough words to thank them enough.
Response from Super Dry Flood Restoration
"Zach is a valuable member of our team! Glad you were happy with our service!"

David M.
Mar 2021
5.0
Yes, I recommend this pro
It went &$&&$ amazing ! I was blown away! I was so hesitant hearing all these horror stories about water damages to your house and these guys beyond exceeded my expectations! Highly recommended !
Response from Super Dry Flood Restoration
"Thank you so much David, was a pleasure working with you. Ritchie"

Angelina F.
Nov 2020
5.0
Yes, I recommend this pro
$28,000
Ritchie from SuperDry was amazing - Super friendly and reliable. Really knew his stuff.

Jim S.
Nov 2020
5.0
Yes, I recommend this pro
$3,000
Excellent service very good communication could not ask for more!

Daniel S.
Nov 2020
5.0
Yes, I recommend this pro
Ritchie and SuperDry San Diego were an amazing company these guys we’re at my house within 10 minutes of the phone call everything was cleaned up and looks better than I ever did I didn’t have to come out of pocket insurance handled everything definitely recommend!!!

Theresa H.
Jan 2019
1.0
$4,000
Super Dry appeared to be professional and prompt. Super Dry brought with them an uninvited guest - Mission Restoration. They both handed me iPads and asked me to sign while they talked, asked me questions, and otherwise diverted my attention. They misrepresented what was on those iPads and did not send me a copy. (You can get a copy of everything submitted from the insurance company. Do that.). Once the contract was signed the nice clean-cut guys disappeared. Long story short, Super Dry did a lot of unnecessary tear out in my house. They made an incredible mess and failed to protect my home from damage. They sent in clueless workers that were not of the same caliber as the salesman. Super Dry didn’t monitor the situation or follow-up. All they really wanted was my signature on that iPad. They then filed a claim with the insurance company and billed the insurance company for services they never performed, more people than they actually used, more machines than they actually used, more square footage than actually involved. They tore out drywall that was unnecessary according to another contractor and an architect (expecting that I would pay their buddies Mission Restoration to replace it. By that time I was wise to their scam and I fired them.) Worse than that, they did not dry out some wet drywall that was left wet even after they pulled out their machines. Two WEEKS later it was still wet. So by that time it really did have to be pulled out. So I had to hire another contractor to fix their incomplete work. The insurance company agreed that their inflated bill was insurance fraud and they refused to cut a check to Super Dry. The insurance company told me that Super Dry is one of the most aggressive contractors out there and gave me the names of honest contractors to deal with. When I wrote a negative review on another website, Super Dry trolled through my history and flagged my review. Creepy!! Their partners -Mission Restoration - sent out a shady contractor who also submitted a contract that was misleading and then demanded hundreds of dollars just for showing up!!!! They are all in cahoots to inflate the bill and submit exaggerated bills to the insurance company, each backing the other up. I filed a complaint with the Department of Insurance. Any legitimate contractor would have apologized for the “errors” in billing. But Super Dry expects me to re-figure the billing for them. It is not my job to play To Catch a Thief. Once they submit a bill so rife with false claims to an insurance company, it is not the customer’s job to sort that out.

Tiffany C.
Jan 2018
5.0
Yes, I recommend this pro
The team at Super Dry is great!! Not only are they experienced in their trade, but they are friendly, hardworking, and caring. All these characteristics are reasons why we work with them on our projects and will continue to recommend them.

Leticia S.
Dec 2017
5.0
Yes, I recommend this pro
I had a toilet overflow that affected my whole bathroom and hallway. I was mortified and didn't know what to do. My plumber referred Super Dry and they were at my house in 30 minutes! They were knowledgeable, professional, and even explained the insurance claim process. They even recommended a company to put it all back together. Overall, given the circumstances, it was a wonderful experience.

Kris U.
Dec 2017
5.0
Yes, I recommend this pro
Everything went great i highly recomended Superdry to anyone who has a water leak in their home.

Toby L.
Dec 2017
5.0
Yes, I recommend this pro
Great, tbey dealt with insurance made the tragedy not seem like that big of a deal. Very professional.

David B.
Dec 2017
5.0
Yes, I recommend this pro
No more water issues cleaned up and the people he uses are true professionals
Response from Super Dry Flood Restoration
"Thank you [Member Name Removed] for the great feedback - Glad we could help you and your family."

Carrie J.
Dec 2017
5.0
Yes, I recommend this pro
Superdry did a superb job. I really liked how easy they made the claims process. I wasn't really sure what to do at first, but their employee Mike helped me through the claims filing process with my insurance and they just kind of took it from there. The workers were really efficient and communicative with me, and I appreciated the swiftness with which they responded to my initial call and to any question I had thereafter. I'd definitely call them again if I ever had a similar problem in the future. Hopefully not!
Response from Super Dry Flood Restoration
"Thank you [Member Name Removed] was great working with you - And what a great review."

Art P.
Dec 2017
5.0
Yes, I recommend this pro
Went well all dried out and affected areas of water damage where removed
Response from Super Dry Flood Restoration
"Thank you [Member Name Removed] for the great review glad we could help. Super Dry San Diego To The Rescue"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Super Dry Flood Restoration is currently rated 4.7 overall out of 5.

Super Dry Flood Restoration accepts the following forms of payment: CreditCard

Yes, Super Dry Flood Restoration offers free project estimates.

No, Super Dry Flood Restoration does not offer eco-friendly accreditations.

Yes, Super Dry Flood Restoration offers emergency services.

No, Super Dry Flood Restoration does not offer warranties.