Surface Solutions Unlimited

They did a great job on that. My dad had a granite countertop in the bathroom. I think they put some type of equipment on top of it, and it faded the granite in a couple of spots. I called immediately, and the owner sent the worker back out there. He just said he don't know how'd it happened because they covered it. They were like they didn't do anything to it. All I wanted them to do was just kind of like fix it or repolish it or something. So, it was a little spot very noticeable. My dad has a caregiver and even when she came the next day she noticed it. The two areas on the granite top were faded. They didn't try to fix it, they told me what I should do to try to fix it. The owner came back from vacation and called me and told me to put some type of car wash wax on it or something, but that didn't work. I thought the price was reasonable. The bathtub was excellent, but like I said they did do something that caused that spot on the granite top.They refinished the bathtub, but in the process, it seems like they damaged another part in the bathroom. It just seems like they put some equipment on top of that, like something that was hot or something that just kind of faded the gloss on the granite top. They were late getting out there that day. They said they had run behind on another job. They were hours late getting out there. They did a great job with the refinishing work, it was just some collateral damage, but they did a great job on that tub.

They charged an extra $100 if the tub has been stripped before.

This company did an excellent job in every way. I'm enjoying my tub which is now like new. They were all very polite, professional and skilled.

They did an excellent job. The guys that come to refinish the tiles were professional and courteous. They made sure everything looked perfect.

Everything competed in one day.

This was buy far the best money I spent in by 50ies bathroom. No idea how long this will last ( they say 20-25 years) but if it will last 10 years I am happy with it. Note: Surface is not perfect and I wish I would have covered up everything in the bathroom because of the spray paint dust.

By far the best home improvement company I've ever dealt with. Everything went exactly as planned and the finished product was incredible. I'll never buy new countertops again.

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Everything went really well. They did a good job.

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Everything went great.  I made the initial call to Don who scheduled the <br /> service.  His guys showed up on time and ready to get the job done.  <br /> They were very polite and answered any questions and explained what they <br /> were going to do. After bringing their equipment in, making sure not to <br /> mess up the carpet, they got started in the bathroom. After a couple of <br /> times in and out, about 2 hours or so, they were finished.  The wanted <br /> me to inspect their work and make sure I was happy with it.  They <br /> explained their warranty and went over the care and maintenance of the <br /> new finish then they were on their way. <br /> I was very happy with this experience and would use them again. <br />

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great <br />

Surface Solutions were professional, timely, and knowledgeable. <br /> Our bathtub is old, quite possibly original to our 90 year old home. <br /> It had been resurfaced before. <br /> They stripped it and resurfaced it; venting and cleaning as they worked. <br /> Their work  is exemplary.  <br /> <br />

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Chad and Bryce showed up on time, did a great job, cleaned up completely and completed the job in a short amount of time. The following day I noticed a small area that seemed rough so I called Chad and he returned that same afternoon and fixed it. The tub that was original from 1957 looks brand new. <br />

We had been wanting to do this for quite some time, and then I saw a special that Angie's List was running. Anyone who has dealt with any contractor, builder, repairman, handyman, etc. - especially in Memphis - knows it is totally common for people to just not show up, or be late, never call, on and on. These guys were awesome, were in and out when they said they would be, and communicated great. After it was done, we noticed after a month or so that there was a little rust showing around the drain. I held off from calling just to see what it would do, and the tub had had a small leak for a while (which was part of what caused the problem in the first place, along with years of chemical cleaners), and when I finally called about it, so much time had passed, if they had told me too bad, I probably would have said fair enough. I mean, we're talking 7 months. They came right out and redid it and its gorgeous. It is possible because of the roughness of the tub originally it needed extra thick glaze, I don't know, but these guys are tops in my book. I HIGHLY recommend them. <br />

Don Hickman, the owner, worked with me, and best of all, he was responsive to every inquiry I had, getting back to me within an hour or so afterI emailed him. His technicians showed up on the correct day, and they were actually 15 minutes early! They came in, told me what they were going to do, sealed off the bathroom with some plastic, and they began work. Approximately three hours later, they had cleaned up after themselves, had me come to inspect their work, and they left. This company was not only responsive to my questions, but they did exactly what they told me they were going to do, and in a timely manner. I would not hesitate to recommend them to anyone needing this service. <br />

On time, good price, down time minimal, seems to be holding up just fine <br />

It looked good after the service. However, after about a few weeks of using the tub, noticed some cracks. They came back and resurfaced the tub. This time, the resin held and is looking great.

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