TB Merit Builders and Associates

Hired TB Merit Builders to replace remodel my bathrooms and kitchen. They are a fast respectful team, with creative and functional ideas. The quality and value is the best around. They did extra work that wasn’t in the agreement and for that we are very grateful. We look forward to the next project.

We hired Robe-Ana Construction (corporate group of Kayton Lee Residential, and Hex Roofing) 1/2018 to build a pool house with a contracted completion date of 4/30/2018. We paid the requested deposit of half up front, $48,027.50, to initiate the project and later and additional $3,294. After damaging our property, several bumbled attempts to start and many excuses, they were denied a permit by the city of El Paso. Although we were continually assured that everything would be fine, our eyes were finally opened the day a few of their workers snuck onto our property to retrieve their forms, and when asked why, the workers said they had not been paid. Unfortunately, Robe-Ana Construction failed to do their due diligence, and what we contracted for, could not be built. We don’t understand how leaving us with piles of trash everywhere, a mound of dirt in the backyard, and property damage to our home justifies them keeping $51,000+. To make maters worse, not only have we lost our hard earned savings, but have had to spend more money to retain a lawyer to compel Robe-Ana to return our down payment, they received 8 months ago. Please don’t be charmed. In my opinion, if you put a large sum of money down or use financing, demand to have a dedicated escrow account where your money is protected and can’t be filtered out for other people’s projects. (UPDATE 09/13/2018):The company has offered to return $10,000, and because of sharing my opinion regarding my experience with Robe-Ana Construction, the company has had their lawyer send a Cease & Desist Letter threatening litigation.

The contractor was always on top of the project and was available by cell phone at all times. The trade crews were on time, very polite, and professional. I will use this company for future projects...painting and flooring the rest of the house. The job was done in a timely manner...5 days.