
Tech Connectors
About us
Tech Connectors is Chicagoland's premier custom home automation company. We have been serving Chicagoland since 2004, providing customer service that is second to none. Working exclusively with Control4's state of the art home automation products, Tech Connectors aims to set the bar when it comes to value added benefits for today's upscale home market. Now more than ever, we are seeing a demand for luxury to meet comfort and convenience. Tech Connectors strives to provide a seamless integration/implementation process for both new and existing home owners. Whether it's your full home system, or your custom home theater, Tech Connectors guarantees complete customer satisfaction, from start to finish.
Business highlights
Services we offer
Home Automation Products & Services - Custom Home Theater - Surround Sound - Distributed Video - Whole House Audio - Outdoor Audio & Video - Lighting Control - Shade Control - Security - Surveillance Systems - Automated Door Locks - Climate Control - Green Home Technology - Pool/Spa Automation - Irrigation Automation - New & Existing Home Wiring
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 2% |
"After much dialogue with this member, we are sorry to hear that our services didn’t meet his expectations the 2nd time hiring us. Since 2004, and through over 17,000 installs, Tech Connectors has worked hard at cultivating a reputation for quality and customer service. Anytime we feel we have let a customer down, it is disappointing. Tech Connectors does technically use “subcontractors” for some of our basic installs. However, the couple that we do use have been working side by side with our company for 5+ years, or have previously been fully employed by Tech Connectors. They have each been deliberately chosen; there is no luck of the draw involved, and many of the great reviews seen below had the same technician on site as did this member. I assure you that other than some of our most basic installs, Tech Connectors employees are on every job. Additionally, ALL large projects are carried out by the owner. After several attempts to reach this client with no response, we did forward our standard collections procedure. Once we did so, he immediately responded, just as he did to every email prior to the invoice being sent. As mentioned to this member, this install was handled in a prompt, professional manner from his initial inquiry and price quote. His response to our invoice was to send us a counter invoice for alleged damage to his home. Any time we hear about damage it is a very serious situation and we always deal with it swiftly. We had our technician call him to understand what the damage was (so we could return to remedy it) only to find out that he was simply annoyed by the sternness of the invoice and just wanted to "*iss off" the owner. At this point we decided to end our relationship with this customer. This is an unfortunate way to end any business relationship and has only been done as a last resort. Tech Connectors strives to maintain a high level of service and customer satisfaction and we warmly welcome any feedback from our clients. Thank you for your support."
Licensing
State Contractor License Requirements
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