
Mass IT Pro Solution LLC
About us
Mass IT Pro Solution LLC provides on site and remote IT support for homeowners and small businesses across Massachusetts. We fix slow and unstable PCs and Macs, malware and virus issues, WiFi dropouts, printer setup, email problems, new computer setup, and data backup and recovery. For small businesses, we handle network wiring and clean rack organization, network optimization, Microsoft 365 support, security hardening, backup planning, and ongoing managed IT and cybersecurity to reduce downtime and protect data. (Ask about our FREE comprehensive on-site security assessment today!) You get fast response, clear communication, and a straightforward plan before work begins. On site visits include a $99 diagnostic that is credited back when you approve the repair. Pickup and drop off is available for shop work. We also build secure WordPress websites that look great on mobile and help local Massachusetts businesses turn visitors into calls.
Business highlights
Memberships & Affiliations
Networking / Low Voltage / Structured Cabling
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
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Filter reviews by service
"Mark, thank you for your 5-star review. We appreciate you taking the time to share your experience with Mass IT Pro Solution. We are glad our team was able to provide timely service, complete the repair, and verify that the computer was functioning properly before it was returned. Protecting customer data and confirming the device meets the customer?s needs are important parts of our repair process. Thank you again for choosing Mass IT Pro Solution."
"Barbara, thank you so much for taking the time to leave such a detailed and thoughtful review. We truly appreciate your kind words. We?re glad Vicky was able to explain everything clearly, answer your questions patiently, and make sure the work was completed properly without shortcuts. That level of care and thoroughness is exactly what we want every customer to experience. Thank you again for trusting Mass IT Pro Solution. It was a pleasure helping you."
"Dean, thank you so much for the 5-star review. We truly appreciate your kind words and are glad you had an excellent experience with our service. It was a pleasure helping with your computer repair and troubleshooting needs. Thank you for trusting Mass IT Pro Solution."
"Lawrence, thank you so much for the kind review. We?re glad Vicky was able to help thoroughly and get everything working again. We truly appreciate you choosing Mass IT Pro Solution and taking the time to share your experience."
"Carol, thank you for the thoughtful review. We?re glad we could help resolve the printer issue and that you had a positive experience with the service. We truly appreciate your trust in Mass IT Pro Solution and look forward to helping again whenever needed."
"Thank you, Barry, for your 5 star review and for trusting Mass IT Pro Solution with your computer repair and troubleshooting service. We are happy to hear our quick response and problem solving made a difference. Our team is proud to provide dependable computer repair, tech support, workstation help, and IT services for home and business clients in Grafton, MA and across Massachusetts. We truly appreciate your support and look forward to helping again whenever you need us."
"Thank you, Eleanor. We are glad we could help make your new computer setup easy and stress free, including transferring your data, setting up your printer, installing the applications you needed, and making sure everything was working properly. We truly appreciate your kind words and your trust in Mass IT Pro Solution."
"Thank you, Chris. We are glad we were able to provide the exact support you needed and make the process smooth and stress free. We understand how frustrating an older slow computer can be, and we appreciate the opportunity to help. Thank you for choosing Mass IT Pro Solution."
"Hi Noam, thank you for taking the time to leave this review and for the detailed feedback. We appreciate you calling out the same day on site visit, communication, and the turnaround time. We know how frustrating computer issues can be, so our goal is always to respond fast, keep you updated, and fix it the right way the first time. If you ever need anything in the future, computer repair, upgrades, troubleshooting, or a new build, we?re here."
"Hi Kathleen, thank you for the 5 star review and for taking the time to share this. We?re glad Viki was able to resolve your printer issue quickly and professionally. If you ever need help again with your computer, network, or any other tech support, we?re here to make it easy."
"Thank you, Marian, for such thoughtful feedback. It was our pleasure to help with your computer repair and troubleshooting, and we are glad our team?s responsiveness and updates made the process easier for you. We take pride in delivering on what we promise and providing reliable in home IT support when it is needed most. If you ever need assistance again, whether it is another repair, an upgrade, or general IT questions, we are always just a call away. Thank you for trusting Mass IT Pro and for being willing to work with us again."
"Thank you, Bob, for taking the time to share this. We are glad we could not only fix the main computer issue but also address the wider problem so everything runs smoother for you going forward. If anything starts acting up again or you need help with upgrades or new equipment, you can reach out anytime and we will be ready to help. Thank you again for choosing us and for trusting us with your system."
"Thank you, Emil, for your kind feedback! We truly appreciate your support and are glad we could help. Our team is always here if you ever need assistance again ? We're just a call away."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.