Terminix - Kapolei

We are on a schedule. They come by periodically and if we need them we call them and they come for no extra charge. We have been satisfied with them.

I have nothing but great things to say about him. They did a little bit of work inside the house and outside and the bugs just disappeared.

They've been very good. We had them for a couple of years now and are very satisfied with the results. We don't have any bugs in the house at all.  <br /> <br /> The work takes maybe 30 minutes. One technician comes out and sprays around the house and asks if we had problems on the inside. He also sprays inside the garage.

For the ground treatment they actually put these things down in the ground and then they come out and check the baits cause basically it's this chemical that actually attracts the termites to the baits and then they come out every three months and check the baits make sure their not full and if they are they empty them out and for the wood termite they came out quarterly.

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If you want them to come inside, they will.  The guy who comes out is fantastic.  I am very pleased with them.

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We've been using them for about five or six years, and it's been a smooth process.  They're diligent about inspections and follow up, and everyone with whom I've dealt has been professional and courteous.

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It wasn’t well. They found termites in one door and did not recommend just treating the door but recommended tenting the house. They did it with me over the phone. My father in law was at the house who was speaking to the terminix person who had a personal relationship so I felt pressured to go with tenting the house which I did not like. Once they tented the house, they damaged the roof and refused to pay for the repair.

It went fine. They're very polite and very careful. I've been using them long term. They come out every 3 months to spray for ants. It's a long term commitment. The young men who come out are just very polite, very helpful and they always call ahead of time to let me know. I could call them if I have more ants that pop in between and they come out and do another touch up and they don't charge me. They're always on time. They're very professional.

Had trouble getting the best contact number but once I got the right number, very good response time, customer service and follow up.

It turns out really well. We can leave instructions for what type of bugs we want treated. They are careful about the dogs. They are really receptive to special instructions. They always call before they come. They leave a detailed sheet when they leave about what they did. They come quarterly but if we need service between the dates they will come out and do additional spraying.

So the far experience is good.  As soon as they arrive they ring the door bell and ask if everything is okay before they proceed.  They are very courteous and professional.  Each time they come back they ask if we have had any issues from the past.

The service people that come around first of all are consistent. They don't run through people's stuff as I know the guy who comes. Very friendly, looks after things, notices others even if it doesn't have anything to do with termites. They are very helpful, but the thing is the consistency with their employees they don't change them. The price is good, different from other suppliers. The quality is fine as we have had no problems. I will continue using them in future.

Overall they are okay. They come on time and their prices seemed good.

They are friendly.  The guy was really nice.  He did a really good job and was very thorough.  He explained to me what he was doing and why he was doing it.  He told me what we could do whenever they weren’t there to solve the problem.  They were early.

The overall experience was very good.  They always call before they come out.  They were very good.

They are doing a fine job and I am happy with their service.