Texas Elite Flooring, LLC

Looks great, friends, finished early!

Half install tile. Install hardie board with longer screws which was initially install causing holes in outer walls. Never installed bathroom hardware. Spoke with shumall and he promised to have someone come out to complete job which never happened. Called numerous times and could never get ahold of him again. Do not hire him.

On April 12, 2022, I reached out to Shae Sumerall of Texas Elite Flooring about a job I needed done at my rental property located at 1516 Sage Meadows Court, just outside Alvarado, Texas. A pipe connected to the water heater burst, ruining the linoleum flooring of the entire house. On April 14, Mr. Sumerall came by to take measurements and quoted me a total of $7570.20 for some repair work on the underfloors and a full set of LVP flooring installed in the entire house. Using the payment feature in the Angi app, he sent me an invoice, requesting an up-front payment of $4,565, which I paid. The rest was to be paid after the job was complete. On April 18, I received another Angi invoice from Texas Elite Flooring requesting an additional $1,000 due to increases in the price of materials. Understanding the nationwide economic situation, I paid this invoice, after which Mr. Sumerall and his crew arrived at the house and began work. On April 21, I received yet another invoice requesting a further $1,500. Mr. Sumerall stated that the underfloors would require more materials that originally thought. As of May 13, the only work that had been done was removal of the floor boards in the master bedroom and master bathroom, along with a couple of boards removed from the kitchen. After texting a status inquiry to Mr. Sumerall, he replied three days later, stating that his father had recently passed away and that he was having difficulty with both his business and his personal life. But he assured me the job would be completed within a week. The following Sunday, May 22, I returned to the house and could not see that anything at all had been done. I began calling regularly and sending text messages and got no response. The voice mail box was often full when I tried to call. What messages I left went unanswered. On June 1, I asked him to let me know honestly if he would not be able to complete the job. He finally replied, stating that he and his wife had taken a vacation to Mexico and was detained longer than expected due to COVID-19 travel restrictions. I found it odd that he would go off on vacation without making certain that any uncompleted jobs would be attended to in his absence, but I did not say anything. He again assured me that he could complete the job, but he was now insisting that it was necessary to go ahead and pay the remaining balance of $4,500 before the work could continue. This was contrary to our initial agreement that I pay this balance after the work was completed. But I told him I could go ahead and pay via PayPal if he sent me another invoice. He now claimed that he had been having trouble with the Angi app and instead emailed me an invoice that could be paid electronically. The company name had changed. Instead of Texas Elite Flooring, it now said Sum-R-All Wood Floors. The invoice stated that it could be paid by PayPal, but my attempts to pay this way were unsuccessful due to some unknown error. He then tried to send me a Google Pay request, but this time the account name was PureReligionTV. It would not allow me to pay any way other than debit card or bank draft. Given all the odd circumstances, I was hesitant to pay from my checking account without any further work at least starting. He seemed to want payment before even returning to the house, and I would have been willing to pay using PayPal credit or Discover card, but it seemed these methods were not possible. So on June 5, I offered to meet his at the house with his crew and materials when they are ready to begin work, and I would give them a paper check at that time. The following day he replied, saying that sounded good to him. However, he did not give me any idea what day he wanted to meet and begin work. Since then, I have texted and called him several times and have received no reply.

It was an awful experience. I went online to get quotes from different companies and I chose Texas Elite Flooring, LLC. I made a down payment for the materials and labor. He asked me to pay him first even if he doesn't have the parts yet. The first time they came with no materials. They would show up whenever they want. Some days they showed up at noon, at 8 , or some days they won't show up at all. They don't get the job done, left the stairs unfinished. Started texting him Wednesday with no response at all. Whenever I tried calling him it would go directly to his voicemail. When the painters were done I told them to come but they never did. They left the job undone and now they won't pick up my calls.

They put the floors in ,but I have issues . They did not do the work right. And the job is not finish. They told me they will comeback to finish the work but they didn't I keep on texting and I left multiple voicemail and they refuse to call me back. I already paid in them 3100.

The installers did a beautiful job of installing our vinyl plank flooring and the prep work needed to level the sub floor. I would definitely use them again. Great job and a pleasure to work with.

Shane was great as well as Roberto and the team. They were quick and efficient. Shane followed up every step of the way. I will definitely recommend and use again.

Job was not done correctly, they did not level and subfloor (concrete) well, floor are bouncing and Halo after installation. Restroom vanity was not secured, they were hesitate to come back and fix these. Trash were left in front of driveway for more than 1 week. With all these experience, I would not recommend hire them for your floor installation.

Shae was an expert and his quote was spot on! We love our new floors and highly recommend Shae and his crew. We plan to hire him for future projects as well!

Shae and Team were fast, detailed and professional. Great communication. Will be using again for flooring projects.

They were ontime, professional and great quality.

Very professional, reasonable pricing, scheduled quickly - two thumbs up.

Highly recommend!

Went amazing ! Did 500 Sq ft of laminate and baseboard and got it done in 4 hrs. Very happy

I had family coming into town to visit and I wanted my living room for needed to be completed. They got me into their schedule and it was done within days. I really appreciated it and my floor still looks great.

Good company to do business with. Owner is very hands on. Floor replacement process was smooth from demolition to clean up. Quality workmanship at a competitive price.

All went well

Excellent job! Give options which suits your budget. Very friendly and professional and knows the inns and out of remodeling and repair. Five star for the work! Highly I would recommend him to all my friends for his expertise. Thanks Again