That Contractor Guy Inc

It was awfull. I signed the contract March and as June the job was not completed. He never came when he said he coming and he installed the cheapest materials he could. He lied multiple times and what work he did was shoddy. I dismissed him before he was finished and I still owed him $800 which I did not pay and he filed a lean on my house.

I have made numerous attempts to resolve my complaints with Muno. He usually does not respond to emails or telephone calls and his voicemail box is full so you cannot leave a message. Here’s the contact history: 4/9 – sent provider the project list via email 4/10 – Provider promised to provide service delivery dates. No dates received. 4/26 – Contacted provider via email. He promised to get back with me “shortly”. 4/30 – Contacted provider again via email indicating I need a firm date for getting work done within next three weeks or would need a refund. No response. I communicated that I needed all the work done by the end of May. 5/12 – Contacted provider again via email requesting a response or I would file a complaint. He responded back saying he would perform the work in the next week or two. 5/23 – Provider stopped by my house for 30 minutes to take a look at the projects I want done. We agreed that he should be able to complete the exterior projects within the 40 hours and he'd provide an estimate for any overage, if any, to be billed at his normal hourly rate. 6/9 – Contacted provider again via email and text trying to get a firm start date. He agreed to complete all the work the week of 6/26 beginning that Monday. I informed him that I would be taking that week off work to be present during their onsite time for access. Muno insisted that he would order the deck supplies himself through his supplier (whom I would pay directly) and have everything ready to go in time for onsite work the week of 6/26. I insisted that all exterior work needed to be complete before the July 4th holiday since he had already missed the May deadline. I wanted to enjoy my deck for a planned celebration. Week of 6/26 – Onsite work (all was supposed to be completed this week) Painting - Muno declined to do any of the exterior painting we’d already agreed on unless I paid him an additional $1600 for a subcontractor he wanted to hire to do the painting, saying he doesn't do any painting himself. I explained that we’d already agreed that the time for the painting would come out of the 40 hours, so it didn't matter to me whether he did it personally or hired someone to do it, as long as it didn't exceed the time I'd already paid for. Also, that if we wasn't able to do that kind of work, he should have made that clear in his advertisement and during our initial scoping discussions. Muno still wanted to charge me an extra $1600, so the paint work was now off the table. This was a two day paint job (16 hours), so I should have been able to use my deal for that purpose. Power Wash - Muno had agreed to have his power wash subcontractor power wash one side of my house, the fence, and a small patio. The power wash guy left after two hours, having only power washed the one side of my house and the small patio, saying he didn’t have time to wash the fence. I asked Muno to have him return to wash only the trim (would only take one hour per the power wash guy), and again Muno wanted to charge me extra for that. Deck - Muno agreed that he’d complete all deck repairs this week since I had taken time from work to be present and provide access. Despite this, Muno didn’t have deck boards delivered until Friday morning 6/28. Since it was already the end of the week, he couldn’t complete the work that week, as promised, despite my having taken the week off work to be there for it. Light fixtures – Despite me asking and insisting several times, Muno declined to replace any fixtures, one time saying he’d do it when he was back for the deck, then another time saying he’d do it when he had his truck back and could bring his tall ladder. None of the fixtures are high enough to require more than a six foot ladder (which I have and offered for him to use). Again, he declined to do so. Fence repairs - same story as the light fixtures. He'd do it when he returned. 7/2 – Muno brings his preteen son (looked about 10 or 12 years old) to demo my deck. They spend about 2 hours doing this then leave. Sent a text message to Muno that evening telling him not to bring anymore underage workers to my home. 7/3 – Muno spends 4 hours replacing all the boards on my deck. The results were disastrous! Walking along the outer edge of the deck, the boards are very unevenly aligned, with many falling short of even covering the frame by two inches or more. Not to mention, the deck is so squeaky you can hear anyone walking on it from inside the house with all doors and windows closed! Not to mention, some of the new boards he ordered and installed should have been rejected / not used due to the large rot holes in them. I tried calling him immediately that afternoon after he left, but again, no answer or way to leave a message. So, I sent him a video via text showing how poorly the work was completed, indicating that it was unacceptable and needed to be redone. He agreed that it needed to be redone. I have not heard from him since. All in all, it has been an extremely painful and frustrating process to obtain only 6 or 8 hours of the 40 hour deal over the last three months. At least 4 of the 8 hours he did perform were wasted due to the unacceptable work product (replacing deck boards) which will have to be redone. I expected to have all of the 40 hours worth of projects completed by the end of May and communicated as such, but here it is mid-July with no end in sight. I cannot afford to waste any more time and money with this contractor coming onsite for two or three hours at a time and then leaving behind shoddy work .

Repair work was very good. Painting was ok.

Muno was never able to schedule my work. On April 10 he told me 2 weeks and we scheduled May 15. He forgot or didn't write that down. After that he said he could come in 2 weeks. Last week I said if he couldn't come in the next few days I would need a refund. His response was he couldn't get to me and that after looking at my request I really needed a closet specialist. So I did the work myself. A picture is included.

Horribly when they started they said it would take about two to three days to complete the job. Two months and one day later they were still not finished after multiple lame excuses and after they had knocked holes in my ceiling, scratched and dented my walls, and culture up my brand new carpet. The longest time they were there was an hour or two at any one time. I was completely dissatisfied with their work.

Job was never started. Not even a single screw on the material list was delivered.

Winter weather set in before painting could be done, but Muno was eventually able to complete the job in the spring.

Worst!!! will not hire him or recommend him to anyone.

In mid August 2016, I commissioned Muno to do some extensive renovation work in my home (renovate 2 bathrooms, build an office out of my dining room, cedar up walls, build a cedar beam, put up 23 recessed lighting cans downstairs, redo mudroom, etc). When he and his team had their initial hiccups (e.g. did not evenly distribute the coretec floors when installing them), they without question redid their work. So given their initial desire and ability to deliver quality work –along with his reviews up until mid 2016-is how he talked me into giving him installments up front for the remainder of the work planned. Once these pre-payments happened, his excuses began; not only did Muno stop showing up and never addressed multiple projects (barn doors install, recessed lighting, etc), but he also neglected my home and/or left a trail of poor craftsmanship (nails sticking out of door trim and baseboards; mudroom partially dismantled, bathrooms partially pulled together; chipped brand new bath tub where his team dropped a tile in it; mismatched two-toned grout job in shower, un level tile job in shower, discolored and poorly seamed beam, broken toilet base, etc). We exhausted ourselves trying to get Muno to deliver on his commitments that he had already been paid to do.

He was very unprofessional in responding to his job plans since I paid him as advance of about $3000. Now he doesn't even respond.He has not started the work and now it's been over a month and he doesn't respond anymore. Got many things done with several contractors without pain as part of finishing basement project and have worked with many contractors in the past but have never experienced anything like this before. Save yourself money and agony and DO NOT HIRE HIM for anything.

He was fabulous! It was not an easy job...to remove the faucet, garbage disposal, counter top...then take out old cabinet, install new and put it all back together. He did an incredible job! He works very neatly and it looks perfect! He also installed a new kitchen faucet.

It was the worst decision to hire him. Never seen such an unprofessional, unresponsive person. He was hired to hang and finish (ready to paint) the drywall project within the basement. He quoted a price for the basement (which he increased 2 times before signing up the final contract) and after partially working on the basement (after hanging 2/3 of the drywall), he asked for more money and stopped the job. Took half of the money and didn't complete the job.

Absolutely no interest in their part to acknowledge the services purchased, no communication or follow up.

Demolition took a day, the roofer 3-4 hours, plumber 3-4 hours, drywall three days to complete. However, the entire project completion took over week Saturday- Wednesday. I had to go to Laundromat for laundry. Other than the extended time, Muno is very professional and pleasant. His staff is very professional and delivered quality work.

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So far it's been great. We've collaborated on a plan and ordered the materials. As soon as the materials arrive, construction will start. Muno always responds immediately when I text or email, and he has been very efficient and professional.

It went well but he was supposed to come back and finish a few things. Now we can not get him to respond to us. We were going to hire him to do other things at our house but he has been unresponsive. Finally, we said, please call and let us know if you are interested or not, and if you have the time for the work. No respone. I guess that was his answer.

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Very professional, polite and pleasant. Efficient. Cleaned up all debris. Would definitely recommend and use again. <br />

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He does an excellent job. He is available on short notice and it's a huge job. He does a great job. I don't have any complaints about him. I keep using him. He is honest. He doesn't look for ways to increase the bill. I would absolutely use them in the future.

The job needed to be done promptly for health reasons.  They fitted it in their schedule and did a good job. <br />