The Appliance Guru, LLC

It went great. He was very professional and tried everything to fix my frig but it's so old I wasn't hopeful. He was honest and didn't take advantage. Would definitely recommend to others.

They did a repair, I had a problem and I couldn't get through to them. I ended up getting in contact them and they got back to me and sent someone back out. I had to call a million times and he charged me again for something they didn't fix right the first time. I would probably tell my friends and family not to use them.

First, the freezer wasnt working, he sent a repairman, ordered the part and returned a few days later to repair it. It wasn't more than a few weeks that the refrigerator wasn't working. Same thing. Each time it cost about $300. I have a 4 yr old Kitchenaid fridge, french doors with a bottom freezer. This week, I see that my thermometer is reading about 42, then 43. Last night, I notice that I'm not getting ice, when I see the entire back of my freezer is covered in ice. I immediately call Mr. Green - I'm expecting that they'll guarantee their work except that his phone number is no longer in service. I'm already in $600. Is there anyway to find out what happened? Is he still in business? When everything first happened, I was OK with the service. I probably would have given a B. I had to initiate the phone calls...when are you coming back? Even though I was told by the repairperson that they would call me when the parts came in. Each time the repairperson was here 3 hours. It cannot be that hard to put the drawer mechanism back together in my freezer. But it did. Now I'm giving a F because whatever was done....it isn't right, after I spent $600. I will keep trying the number to give the benefit of the doubt. If I get a hold of him and he makes the repairs, I will be glad to come in and edit the grade.

They came, identified the problem and took care od it. They were punctual & very professionsl.

I will update the review when the job is completed. The owner reported it was a miscommunication and we are willing to give his company another chance.

They ordered the parts and returned to my house the day before Thanks giving.

The owner was very responsive and accommodating, technician showed up on time and work was completed in a timely manner.

The dishwasher was working and he instructed me on how to use it and the best products to use.

The technician spent a lot of time taking apart the dryer and cleaning every inch of the working parts. He vacuumed for a very long time. He was incredibly thorough and professional and he worked very **** ** what was a huge mess. My dryer now operates the way it is supposed to. I will use this company again whenever I have a problem with an appliance. I recommend them as highly as possible.

The repair went by very smoothly. The technician was very professional and handled the job well. He found that the seal around my freezer door was damaged and required that the seal be replaced.

My fridge stopped cooling and the tech came and diagnosed the unit, He explained that there was a leak in the seal system. He came back a few days later with gauges and all his equipment, plugged up where the leak was coming from andgot my unit up and running again.

My washing machine wasn't draining, and the door kept locking and unlocking. We called the Appliance Guru, the tech came out, diagnosed the issue and gave us a quote, which was very fair, and they came back within a few days with the part, installed in and our washer has been working fine ever since. It's been about 4 months now

Repaired my Samsung fridge, It needed a new evaporator fan motor. I called after a coworker used them. She could not say enough good things about them. So I decided to give them a try. From the first call to a finished job it was the most professional business I’ve done business with in a long time. I like to thank them for coming on time, did the job right, with no hassle and was knowledgeable about the product I needed done. He came did the job in time he said. Thank You!!!  A job well done. <p></p>

<p><br /> </p>   I was sensitive to the cost of the repair, since with appliances of this age, sometimes it makes more sense to replace than repair. However I decided to have the diagnostic done. The repair person quickly diagnosed the issue and had already purchased the replacement part prior to his visit. I was definitely impressed with the services provided and I was charged a reasonable total amount for the repairs/parts. I would highly recommend The Appliance Guruto others.