BE VERY CAREFUL BEFORE HIRING THIS COMPANY. I was originally pleased with The Painting Company for work they did on my house back in November, 2012. At the time, the work looked fabulous and I thought I had a paint job that would last for years. In fact, Dave told me he would guarantee his work for 10 years, maybe even for life. <br /> However, a year or so later, I spotted a large chunk of paint on my driveway, looked up and saw a patch where the paint had come loose. I contacted Dave and told him about the problem. He came out, took a look and said he would take care of it. Months went by, no Dave. This despite the fact that he lives and operates his business just two doors down from me. In the meantime, paint began peeling off on several places of my house. I contacted Dave again. A couple more months went by and Dave finally showed up. By this time, paint was peeling off in large areas pretty much anywhere the sun shone on the siding. Dave told me not to worry about a thing, this rework would not cost me a dime. At this point, Dave also said that Ian (his stepson and one of the painters) worried that they had not waited long enough between power washing the house and applying primer (they had applied primer less than 24 hours after power washing). <br /> Dave returned a few weeks later and said he could not figure out what had caused the paint to peel away. He called in an ?expert? ? the guy that had sold him the oil-based primer he had used. This guy immediately said that my wood siding was rotten, and that the primer wouldn?t adhere to it. Really? My house is clad in cedar, which is impervious to rot. Besides, it had always been protected with paint, so how would this rot have occurred? And why was only part of the home?s siding bad? All of it was installed at the same time when the house was built. <br /> Dave suddenly changed his tune and said I would have to pay for re-siding my house before he could repaint. I told Dave that re-siding, if indeed it had to happen, was his responsibility since he had looked over the house, never made mention of any problems with the wood, and said he would guarantee his work. Dave agreed. I asked him when he could get to the job, and he said he was booked up that summer (by now, we?re in June of 2014). <br /> The rest of the summer went by, as did the fall and winter. When spring rolled around, still no word from Dave, although I did see him and his crew head out to new jobs as soon as the weather warmed. During that long lapse of time, more paint began to chip and peel away on the wood siding and by now, on the plywood siding as well. It was an unsightly mess, and the siding was left unprotected during harsh weather conditions. The most damage was on the south and east facing portions of the house, as well as on the peak of the west side. Each of these locations had lots of direct sunlight during the day. <br /> As a woodworker, I know wood. I wasn?t buying the rotten wood story, so I did a lot of research. I looked up cedar issues online, and I spoke with half a dozen painters. The painters with which I spoke, and the information I found online told the real story: <br /> Bare cedar absorbs water readily. That moisture absorption means that bare cedar has to dry for 3 to 4 days after a power wash or rain event before applying primer. Then, it needs a good, oil-based primer ? which also needs to dry ? before applying a top coat of paint. When The Painting Company applied primer to wet wood, even though the wood may have felt dry to the touch, the moisture got locked in and the primer did not adhere well to the wood. Once the sun began to evaporate the moisture sealed inside the wood, it took the primer and paint along, which caused the peeling and chipping. <br /> I was pretty upset by the time I finally got hold of Dave and his crew after they had ignored my paint repair job for over a year. I told Dave that, since he had not been responsive enough to the issue to set a completion date, I was setting one for him. I told Dave that I expected the work to be completed by the end of May, 2015. I also tried to tell Dave at least twice about cedar, power washing, primer, and that he and his crew had not allowed the siding to dry properly the first time. Dave held to a conviction that the wood was rotten, even when I tried to explain the facts. He brushed them off by saying that every painter has his own opinion. Since we are now in the process of selling the house, Dave did volunteer that he would write up a warranty which would extend to the new homeowner, covering any future repair work. <br /> Dave?s crew repainted the house in May and June, 2015. The results were pathetic. They scraped patches, then slapped on primer (they used latex, which is water-based, so the peeling problem is, I?m afraid, very likely to reoccur), then put on a coat of paint. No sanding to feather out the ridges left by scraping. I showed Dave the work and asked him point blank, if he had paid $4,000 of his own money for this, would he say he had received a quality job? He never answered, just said he?d do it over again. The crew returned and did a somewhat better job that took them most of July and into August while working sporadically. I asked that Dave not use latex primer, but he ignored my request on the second rework. <br /> I can?t say I?m happy with the latest work, either. See for yourself in the attached photos. The house still has places where the areas they repainted show where they had been scraped. And, I am not the least bit confident the job will make it the 7 to 10 years any of us would normally expect a paint job to last. Plus, this crew completely missed two boards that are yet to be scraped and painted, and I specifically pointed out one of those to Dave during one of our walk-throughs. Worst of all, Dave is now trying to squirm out of his promised warranty, saying that he cannot warranty the parts of the home he just repainted because the ?warranty was fulfilled.? And he said he will not warranty the paint or the primer (both of which he chose). He also says he MIGHT consider repainting the other parts of the house if they fail. Apparently, Dave takes no responsibility for his work or materials. I don?t think so, Slick. Any failure will need to be redone to my satisfaction. It?s both implied in this type of work, and specifically written on Angie?s List, with The Painting Company clearly stating: ?This is not cliche, we won't leave a job till you are satisfied and happy!!!? Well, Dave, I am neither satisfied nor happy. <br /> All I have ever asked of The Painting Company is to get what I was promised and for which I had paid: a top quality paint job along with a full, 10 year guarantee on the work and materials. Heck, even a 7 year guarantee would be great. Instead, I?ve gotten the run-around, been ignored, made to feel as if all this is somehow my fault, and been lied to repeatedly. Without a <br /> doubt, this has been the worst contractor experience I have ever had. My advice: AVOID THIS COMPANY! At the very least, make them spell out everything ? to the letter ? in writing before any work begins. <br />