The Pence Hardwood Flooring Group, LLC

We are still here after 37 years, why? The flooring industry is a competitive one, and it can be difficult to stand out from the competition. However, there is one thing that sets us apart: putting quality above quantity. When you focus on quality, you are not just building a product or service that is well-made; you are also building a reputation for your company. There are a number of things we do to put quality above quantity in our flooring business. Here are a few: • Use high-quality materials. It’s very important to us to use high-quality materials in all aspects of our business. This ensures that our projects are durable and long-lasting. • Not a revolving door for sub-par Installer’s or refinishers. We have had zero turnover, I still work with the same crews we have from the beginning. • We take our time. We never rush through your projects. We take the time to do the job right, even if it means it takes a little longer. This will help to ensure that our projects are completed to a high standard. . We don’t accept every job that contacts us. Not that we don’t need the work but we will not install inferior products or complete against other competitors. • We Inspect our work carefully. Once your project is completed, to make sure that they meet your and our high standards of quality. If we find any problems, we fix them immediately. Overall, putting quality above quantity is a decision I made a long time ago for my business. It is the best way to set myself apart from our competition and the reason we have had a successful business.