The Pond Doctor

Very professional

Great work! Well worth it. Pind looked great. They even hauled out a snapping turtle and set him loose in the woods so our fish could survive!

A GREAT EXPERIENCE!! We went on Angie's List and found The Pond Doctor and read the reviews. We contacted Mark King, the owner, and described the work we would like done and sent him pictures of our garden pond. Mark responded right away and explained the steps needed to clean the pond and outlined what his company would do and he then provided us a cost estimate. We felt comfortable with selecting The Pond Doctor and Mark placed us on his work schedule and a few days later Jeremiah, the foreman, and his crew arrived. Everyone on the crew was polite, professional, and experienced and quickly tackled the large job ahead of them. The end result - our pond looks wonderful. After removing all the muck, the pond and waterfall were power washed, vacuumed, and the pond refilled with clean water. The pond looks as good now as it did 20-years ago and we owe it all to The Pond Doctor!! It's easy to see why The Pond Doctor is "A" rated and received Angie's Super Service Award. We feel fortunate to have found The Pond Doctor and to have had the opportunity to work with Mark and Jeremiah and his crew. We highly recommend The Pond Doctor as your "go to solution" for any garden pond projects and needs.

Mark and his guys were great. It did take a while to get in touch with them initially, but that is because I was calling during a very busy time of year, so if you don't reach them immediately, just keep trying. The guys came on time, did a great job eliminating the leak in my pond and rebuilding a nice looking waterfall. I would definitely hire them again. The B rating on price is only because I am used to hiring someone who used to repair ponds for fun and charged hobbyist prices. Unfortunately, he passed away recently. Mark's prices were right in line with the other professional pond companies, I just had sticker shock because I was not used to hiring a water feature professional.

Excellent. We have been customers for more than 10 years and I have no hesitation in recommending The Pond Doctor. Mark and his team really care about their work and customer satisfaction. Mark is very responsive - he answers queries within hours, and brings a calm demeanor to every discussion about the pond, the aquatic plants or the fish. He explores potential root causes of an issue, presents solution options with cost implications and offers a reasoned recommendation. He never goes to the most expensive solution first, but he does give an honest, professional opinion of what he thinks will work best. He also checks back to see how things worked out. I have never been disappointed. His team is knowledgeable, always willing to educate about pond and fish care. We have been very pleased with this service!

The Pond Doctor was the best. Came every time without and lapses in service. Courteous, professional and very skilled. Highly recommend the Pond Doctor to anyone with a pond.

They do great work. We had another company that gauged us and the pond filters and circulator were always breaking down. Since using Pond Doctor we have no issues. Twice a year maintenance and a beautiful pond that gives us a lot of pleasure.

Have consulted with Mark The Pond Doctor several times over a number of years about issues in my pond network. He has come out in good weather and bad, and has provided valuable insights. He and his crew made short work of some plumbing repairs. I get good vibes for his knowledge, professionalism and integrity.

Excellent, prompt and responsive service.

Everything was done perfectly. Mark responded to my call and quickly got the necessary new pond skimmer. Installation was done very professionally and on a very timely basis. I've been relying on Pond Doctor for several years now and have always had an outstanding experience. I highly recommend them for all pond maintenance needs.

Very well. Mark sent Jeremiah out to my home soon after I started having issues with the path lights, and the lights within the water pond . Four path lights were replaced, and all connections were then checked to ensure that all the lights (in, down, and around the pond) were working. As an added bonus, Jeremiah even put the lights on a timer for me. Awesome!!

The whole experience was outstanding from Mark explaining what could be done and providing a great estimate to Curtis and his crew who did an excellent job utmost professionalism. They had to change the original design and added an extra filtration system at no additional cost. Overall I could not have asked for a better experience. I was under a time constraint and Mark and his crew came through. Thank you so much. I highly recommend the Pond Doctor

Excellent wer were beyond impressed and will call The Pond Doctor to maintain our pond.

Professional, timely, responsive.

The Pond Dr. Team is professional, prompt, fair and honest. We happily recommend them for your outdoor pond needs.

..

unknown

Overall, it went well.

Great, but there is some leaking occurring now. I will try to repair myself.

Efficiently

unknown

unknown

have been using Mark since he started, however price has gone up dramatically and pond is not as clean and clear as it has been in the past. Was cloudy within 2-3 days after cleaning. Bought ion filter last year for algae which never worked.

unknown

Aside from arriving several hours after the block of time we expected them to arrive in, everything went great.  The two workers spent several hours locating and then fixing the area of our waterfall, stream and pond that had a leak.  There were very thorough and kept us informed of what they found throughout the process.  Bottom line, they identified the area where the leak was, which had not been found by a previous company who claimed they couldn't find a leak, and took appropriate actions to repair it.