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The Service People

Water Heater Installation and Replacement, Tankless Water Heater Installation,

About us

At The Plumbing People customer care is one of our top priorities. From the first phone call you will be greeted with a friendly, professional and knowledgeable staff member, which will schedule a convenient time for one of our technicians to come to you. Once you meet the technician you will see a clean, uniformed and knowledgeable person with a smile on their face ready to help you and diagnose the problem and fix it in a timely manner. Most of the time the technician will be able to repair the problem right on the spot. And if the time needed to do the repairs will not work with your schedule because we all know that little Jimmy or Sara can’t wait for someone to pick them up after practice and that business partner needed that report yesterday. Once an appropriate time is set up the technician will make only the necessary repairs that YOU feel need to be done. After completion of the job our goal is to leave the work area better then we found it, you will also be offered a free plumbing inspection, this will help you understand the workings of your plumbing system and bring to light any other repairs that should be done to make you plumbing system safe for years to come. This inspection will also help you know what you may need to start budgeting for because we all know no one planes for the water heater to fail and flood the house at midnight the night before the big game/ that family get together or whatever is important to you. Also don’t forget to print off the valuable saving you find on line. There's a reason why Columbus customers keep coming back to us for all of their plumbing needs. At The Service People, Inc., we offer: Prompt, dependable service Convenient scheduling Reasonable rates Courteous, well-informed plumbers who know their craft inside and out Best of all, when you work with our plumbers, you won't have to worry about getting taken for a ride. We'll give you the opportunity to approve an estimate before your job begins to ensure that you're on board with the cost and projected turnaround time at hand.

Business highlights

Emergency services offered
15 years of experience

Services we offer

Don't Tackle Plumbing Work Alone Sometimes, Inc. is available to help. Call us today and let us handle all of your plumbing needs. Additional Services Offered: Gas line repair Drain Cleaning, Kitchen, Rooter Faucet Installation Hose Bibb Repair & Installation Drain / Waste line Repair & Installation Leak Search & Repair Bathroom, Unclog, Washroom, even the simplest of plumbing installation or repair jobs can quickly turn complicated. Don't take chances when The Service People

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.6426 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
2%
1
3%
Showing 1-25 of 426 reviews
Mike D.
Jan 2021
5.0
Yes, I recommend this pro
$210
Really well. Showed up on time and completed the work in a clean and excellent manner.

Marilyn F.
Mar 2020
5.0
Yes, I recommend this pro
The first time they did the service, it didn't last. They came back and fix the issue for free, they are punctual and every thing is working fine now.

Shewalem B.
Sep 2019
5.0
Yes, I recommend this pro
Mark Green did a great job and we havent had any problems with it afterward.

Brittney L.
Aug 2019
5.0
Yes, I recommend this pro
Tony was very nice and helpful.

Judith M.
Jul 2019
5.0
Yes, I recommend this pro
$350
Tony did an excellent job! He was efficiently, professional, and personable. I would call them again and request Tony.

Hiroko T.
May 2019
3.0
Yes, I recommend this pro
They misquoted me several times. It left a bad taste in my mouth. I would suggest getting a written quote instead of a verbal quote.

Kathy J.
Apr 2019
1.0
$35
The work was started on replacing the bath tub fixtures and supply lines but parts were needed so the worker left and said he would call me to reschedule. Tony never called back. Weeks later I called him and his office and left messages to be called back and never got a response. When I hired another plumber he found a very messy and unfinished plumbing mess behind the tub/wall.

Susan J.
Mar 2019
5.0
Yes, I recommend this pro
$189
The experience working with The Service People was Awesome! I appreciate the excellent customer service they provided. The Service Tech, Tony was great to work with. He did an excellent job answering questions. He was able to fix the plumbing to the washer and clear out the back up drain. He was very quick with diagnosing the issue. I would recommend The Service People to my family and friends and I will definitely use their services in the future.

Sue G.
Mar 2019
5.0
Yes, I recommend this pro
$700
The job was done professionally, using my preference of installation. Matt and Adam communicated well, were friendly and professional, did a great job and even secured the cabinet I bought to the wall for me. The faucet that came with the sink was bad but they came back and installed a new one the very next day. Thanks Matt!

Dwayne K.
Mar 2019
1.0
$125
The technician installed the flushing system. After the technician left, I noticed a leak. As I looked around, I noticed that the tank wasn’t properly secured to the toilet. So, I called the contractor. The contractor’s representative told me that someone would call me that day to resolve the problem. However, no one called me that day.

KATHERINE F.
Feb 2019
5.0
Yes, I recommend this pro
$113
I called The Service People in the morning and someone was able to come to the house in the early afternoon. The serviceman (Matt) called 30 minutes before his arrival. He was professional, knowledgeable, and efficient. He traced the drain line before removing the clog(s) and cleaned the work area after completing the job. The price was reasonable. We would definitely hire him again.

Mary T.
Jan 2019
5.0
Yes, I recommend this pro
Excellent! Matt was accurate with the diagnosis and very timely in the repair. We would recommend to others.

Beth R.
Oct 2018
5.0
Yes, I recommend this pro
Matt, the service tech arrived on time for 12pm-2pm window. He called ahead about 20-30 minutes out. When he arrived, he put on booties to keep my home clean. He checked our basement floor drain and we talked about what signs we had seen or if we had overflow issues. He suggested checking it out by running a hose of warm water down the drain, which he did by partially draining our water heater. We didn't have an overflow, so that was good. It also cleared out the water so that we could see down the drain better. He didn't see any draining issues, so he didn't charge us for scoping out problem. I really appreciate his kindness and professionalism. The whole appointment took less than 30 minutes.

Sheri N.
Sep 2018
5.0
Yes, I recommend this pro
$150
This is the 3rd time in last year Sean has come to my house d/t flooding It has always been on the same day I requested service Very professional and knowlegeable.

Linda Y.
Aug 2018
5.0
Yes, I recommend this pro
$90
The gentleman who performed the work came the same day I called for help. He was polite, efficient and tidy. He also double-checked everything before he left. The initial price quoted was a little steep compared to other quotes I had gotten. The gentleman called back to his office and negotiated a better price for us with his boss based on our circumstances!

Randall B.
Jul 2018
5.0
Yes, I recommend this pro
I called to have a shower cartridge replaced. They suggested calling Moen to get a free cartridge to save money. After it arrived I called back and they came the next day and replaced it. The tech was very professional. I would use this company again.

Beverly E.
Jun 2018
1.0
the faucet fell apart 6 weeks later I called that Friday and was told the earliest they could send someone back out to fix it was Tuesday between 2 and 4. I booked the appointment and never heard from them. No one showed up and no one called. Thanks to Eco Plumbers for fixing the their botch job.

Vickie B.
May 2018
4.0
Yes, I recommend this pro
$130
The good: The technician was very punctual. In fact, I called in my issue about 2:30 PM the prior day, and he arrived 8:00 AM the following morning despite the fact I didn't declare an emergency. Answered all questions and was very polite. Replacement took less than a 1/2 hour. Hot/Cold water knob working better than ever. They gave me $35 Angie's coupon despite the fact I was unable to print due to lack of printer. The bad: Spoke to a friend of mine in the plumbing business. As I understand it Moen replacement cartridges can be acquired for next to nothing by professionals and I may have been overcharged. Also, when he picked up the old unit he didn't clean up the dirty water left behind. Not a big deal as I cleaned this up with a quick swipe of a rag. Overall I am happy and would probably hire again despite listed grievances.

Terry D.
Apr 2018
5.0
$225
My husband put in a brand new faucet, it kept leaking, called to have Service People come out, the worker put in a spring and some rubber part that my husband had backwards....45 minute job price $225.00. My husband forgot to give the coupon, so I e-mailed and asked if we could still be credited for it, but as of today have not heard back. I thought it was pricey for the time it took.

Alice L.
Apr 2018
5.0
Yes, I recommend this pro
Well No issues

John W.
Feb 2018
5.0
Yes, I recommend this pro
Well done. Promt and professional.

Susan A.
Feb 2018
5.0
Yes, I recommend this pro
$140
They were done in 45 minutes. Charge was a little high for the small amount of time. It was $175 with $35 with Angie coupon. I provide the grout

CARMEN H.
Feb 2018
5.0
Yes, I recommend this pro
$277
Plumbing work provided by Peter. He arrived on time, as scheduled, and ready to work. He replaced a warped flush seal/flapper on the toilet which solved the "running" toilet problem. He rebuilt the outdoor faucet bibb which stopped the leak. He offered a plumbing site inspection which was included in the Angie's List Deal, but I declined.

Jim M.
Jan 2018
5.0
Yes, I recommend this pro
It went well.

Justin K.
Jan 2018
5.0
Yes, I recommend this pro
$125
Done in 30, hot water restored. Tony and his partner were great....highly recommended.
...
Showing 1-25 of 426

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Service People is currently rated 4.6 overall out of 5.

The Service People accepts the following forms of payment: CreditCard

Yes, The Service People offers free project estimates.

No, The Service People does not offer eco-friendly accreditations.

Yes, The Service People offers emergency services.

No, The Service People does not offer warranties.