The Wood Doctor

Timely response. Thorough work. Beautiful result.

Most of the time when I have had contractors come to my home, they call to confirm when they will be there, or if they can?t make it, they will let us know.  So even though I anticipated they were coming, I was not completely prepared for when they showed up.  However, they took care of everything for me, such as moving furniture, etc.  They were great about it, and the two-day job ended up being completed in one day.  <br /> <br /> They had to mix their own stain to match the coloring of the paneling throughout the room.  They really brought my faded paneling back to life using a pickling method.  The only issue I has was that I spoke with the gentleman who provided the bid about trim and wood putty work that was needed, so I assumed they would take care of it.  However, I had to ask them to do this.  I would advise anyone who works with them to itemize everything that needs to be done with the person providing the quote and with the people performing the job to ensure things do not get left out.  When I asked, they were very accommodating and took care of all the details I asked for. <br /> <br /> They were very neat, clean, and professional, and when they tell you they will be there, they will be. 

They were not always on time. Stephans partner was rude and negative. If you take the partners attitude out of the equation, it would move the company to a solid B <br />

The finished product exceeded our expectations!

They were prompt, competitively priced (although not the least expensive), and did great work. Our cabinets now look brand new. They got the job done on time and within budget. They were careful not to track dirt or other construction debris in the house. We are very satisfied.

    IN the beginning we had several companies come in and give us bids and options on getting the cabinets repaired.  Two of the companies voiced that the cabinets were too severely damaged and needed to be completely striped and refinished.  with a cost that was between 4000 and 6000$.  I had heard from a friend about a process called restoration. with that process i was told that aged or damaged cabinets could be brought back to looking new for a fairly inexpensive cost.  Then asked both the businesses if they new anything about restoration both responded with thats not possible and doesn't work.      To say the least I was not convinced.   I then called my friend who told me about the restoration, she gave me a referral card for The Wood Doctor. Right from the start the wooddoctor crew made us feel comfortable about having them in our home. They seemed polite, professional, and trustworthy. I asked them about the restoration process. THey explained the process and told us the cost. In the short of it we preceded with them. THe results were awesome! The cabinets looked like new and cost was a fraction of what it would have cost to completely strip and refinish the cabinets.  THANK YOU WOOD DOCTOR.

Stephen was prompt and courteous in the quotation phase. We had just moved into a 1910 Craftsman and were having several contract jobs performed. Stephen's crew arrived a week after we had replaced all of the old window glass with new double-pane windows. <br /> <br /> We work from the home and often have to make phone calls or join in on conference calls. The power tools used are very loud, and the crew often work with headphones on, singing or talking loudly as if no one was in the next room or upstairs. We had to ask them to be quiet on several occasions. It would be a good idea to advise clients of how loud the work can be.  <br /> <br /> Also, we were surprised that hey did not have enough drop cloths to adequately protect all of the carpet and furniture in the dining room. We had to put down towels the night before to be safe.  <br /> <br /> The evening after the work was completed in the dining room but before they started in the living room, we found numerous drips of stain on the wood floor. But far worse were the scratches on our brand new windows from one of the crew using a scotchbrite pad to clean them. <br /> <br /> Stephen brought in an outside contractor to estimate the cost of the repair, which was $300. Stephen complained to me that he would not make any money on the job after he paid for this -- which did not give me any confidence for what would follow.  <br /> <br /> Stephen and his crew finished just before Memorial Day weekend. He asked me to pay him for the rest of the job, and I did. He said he would have the glass contractor contact me, but when the contractor called, he told me that Stephen had just cancelled the repair! I immediately canceled my check to Stephen and contacted him, telling him I would file suit if necessary to get the windows repaired. Stephen came by the house and apologized, saying that he had made a bad choice. On good faith I paid Stephen again. There was no more drama after that. It was several weeks before the contractor polished the windows, which had to do with the contractor's schedule, and and they are fine now. <br /> <br /> Stephen asked me to give him a review on Angie's List. I have waited 4 months, debating about whether I should. I want people to know that the overall job on the refurbished wood surfaces was good. But the problems we encountered make it very hard for me to recommend them. Perhaps Stephen was having a bad period in his business, I don't know. But it was the most difficult engagement we had with any contractor during the refurbishment of our "new" old house.

He was true to his price, even though we had to extend his contract. He gave a great suggestion to add a gloss finish to some existing cabinets. He was punctual and friendly. We did have some issues with the way the unforseen challenges were handled.

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They arrived on time for the estimate and installation. The price was reasonable and they did a great job.

The quality of the work was really good. Also they had good follow up with us. The cabinets look great now. The also were general contractors for us on refinishing our wood floors.

They started out on a Monday and ended the job late Thursday evening about 5:30 p.m. They were late in arriving sometimes up to 30 minutes. This did not bother my husband but, I am picky about being on time. They got right to work and worked hard. They were good to clean up and very pleasant to have around. It was all very easy. I would certainly have them again. My wood has never looked better.. thanks to the Wood Doctor!

We are very pleased with the work done by Stephen and his partner, who were friendly, courteous and professional. Our built-in bookcase looks amazing and the damage repairs turned out 10 times better than we had hoped! The project took 1 day longer than initially expected but we attribute this to the careful attention to detail exhibited by these men. There were no additional charges added due to the extra time needed to complete the job. Color match to existing woodwork was precise, clean-up was complete and odors were minimal. We will most certainly hire The Wood Doctors again and again for additional restoration work in our home. Job well done!

Our maple veneer cabinets had really lost their luster after 12 years of sun and water exposure. Stephen and Lauren, the wood doctors, worked miracles restoring them to almost original condition. They did all this with a minimum of down time for our kitchen. The whole job took only just a little over two days. They removed all the hardware, sanded where needed. They then applied their specially mixed stains and final coatings. All their products are water based and had absolutely no odor. Even the sanding dust was very well contained and didn't even necessitate clearing out all our cupboards. What a great process and now we have a like new kitchen. The added benefit was the bargain price compared to what a total refinish or refacing would have cost! A great company with a great product, would recommend them to anyone needing a similar service.