Thornton Carpet & Fine Rug Cleaning

I had Justin clean my oriental rugs and he did an outstanding job. He also did some repair which I also was very happy with. Justin is responsive returning calls and answering questions. He is professional and very personable. But what impressed me most was the fact that I was a victim of hurricane Harvey and Justin called me and offered to rescue my rugs. He knows how much they mean to me, and they are valuable as well. I told him I was able to save them from the storm and I had them rolled up and in storage. He then met me at my storage unit and loaded them and took them to his shop where he could roll them out flat as it is not good to have these carpets rolled up for any length of time. I just felt this was above and beyond and goes way beyond what is considered outstanding customer service. And his prices are right in line. Justin also followed up to ensure my expectations were met. I strongly recommend this company. Justin is an extraordinary professional.

It went really well.

It went well. He was a great guy.

They did very well. I have used them a couple of times. I have been happy and pleased with the service. The owner is very personable and gets the work done.

It went really well. They guy was polite and explained things to me.

They picked up my rug and cleaned it and brought it back on the day of the party when most places would have taken two weeks.

It went well. Great price. Removed and replaced old carpet with new carpet.

Justin was great. Hired him to replace old carpet in a house I was selling. He used quality materials and the work was done professionally and on-time. In fact, I was so impressed that I immediately hired him again to replace carpet and some hard surface flooring on another one of my properties. I particularly appreciated his willingness to consult with us on the best solution for that space.