TKL Home Improvements & Handyman service

<p>Tom (TKL) was initially very professional and responsive. Unfortunately after the installation, a haze remained on the tiles that I was unable to remove. I contacted Tom, and he suggested various cleaning products. When I informed him that I had exhausted all of the remedies he suggested, he committed to finishing his work by coming back to my condo to remove the haze. Tom has yet to fulfill his commitment. I have phoned, emailed, and texted him. He has vanished. I am left with an unfinished job and will need to employ another contractor to finish his work.</p> <br />

Work was very good, showed up right on time, neat, clean, and very nice guy. No problem. <br />

Everything was fine. He can do just about any job you need done. The painting was spot on. However, after laying the floor, he needed to repair one of the tiles as it was angled. <br />

Wonderful.  They were on time, extremely fast and very professional. <br />

I purchased the deal on Angies List for $349, which was to include materials - including tile up to $2/sq foot for 40 feet. I was told by Tom in advance that it would be $200 to remove and then reinstall the vanity and the toilet. This seemed excessive to me, but not wanting to deal with the hassle of it, and since the BigDeal was such a good deal, we agreed to that. The Big Deal said that it included replacement ceramic tile up to $2/sq. foot (or $80 total.) I inquired about how we were supposed to pick the tile, and Tom said to purchase it ourselves and we'd get an $80 credit from him. When Tom arrived at the house he said that he had neglected to mention that the $80 for tile was actually an allowance for all of the materials, and the cost of the mortar and grout (and any other materials) already totaled more than $80 so no credit for us on the tile. I paid special attention to the cost of the tile when I was purchasing it to make sure we stayed within the $2/sq. foot because that what was included. I found that to be a bit annoying, especially since he and I had emailed about it before I purchased the deal...but I figured it really wasn't a big deal. I asked him if he would install a small backsplash around the vanity after reinstalling the vanity. (I had some extra mosaic tiles from tiling the shower, and they were already cut into strips.) He agreed, but didn't mention anything about an extra charge. When he was finished, he asked for $60 extra for the backsplash. <br /> He completed the work quickly; and it looks good. He showed up on time, and worked hard. Overall, he did a nice job. I even asked him for a quote to replace our kitchen back splash, but we decided to do it ourselves. <br /> The deal was a good deal - and I'm pleased with the overall project. But Tom didn't communicate well about extra fees, and what was included and what isn't. He made a comment that the extra fees were to make sure that he makes something on the job. I certainly don't want to take advantage of anyone. I think that this is the result of a poorly structured deal on Angie's List for the purpose of drumming up some new business. I would be very careful when discussing pricing with Tom. <br /> <br />

Tom from TKL responded quickly to my initial phone call. We set a date to measure and answer any questions. He was prompt and let me know right from the start there would be an up charge for what I wanted done. I knew what I wanted would not be included in the original Angie's list deal. Having received prior estimates I knew this was still a good value and we proceeded. Once a date was set up for service he was punctual and set to work right away. He was very professional and worked straight through on each occasion. There was more than one because he had to wait for work to dry. I thought Tom from TKL was professional, hard working and fairly priced. I was really happy with the work he did and plan on using him on my next home improvement project! <br />

A great attribute of Tom is his ability to skillfuly move around obstacles as they present themselves. He is as well very proactive at getting in front of problems and stopping them before they escalate. He saved me a lot of trouble and money. Tom has a knack for changing directions when presented with new information (the pipe system in the kitchen was quite a challenge). He understands the importance and nature of the problem and which problem to be resolved first and sets realistic time frame. He doesn't rush his work and shows a great attention to detail. I liked the way he was so responsive to my needs and has consistently gone above and beyond his job to satisfy my design visions. He consideres pros and cons of a situation very carefully to work out the most suitable solution. I never had to call him to come back to fix his work. I keep TKL bussines card handy for some future projects. I know whenever I deal with TKL Home Improvement, it will be done right. Cost isn't really a factor because of the quality and responsiveness.  <br /> <br />

Had taken over management of owner occupied 3 flat apartment building. Recently leased apartment to new tenant. Found that work done on master bathroom by someone hired by owner less than two years ago was faulty. A leak in bath room in apartment above had been discovered and fixed, but who ever owner hired to do repair on water damage to this bathroom apparently never replaced wet wall board, just painted and tiled over! <br /> Also about time I was getting quotes for repairing this bathroom, I replaced the old drop-in stove top in the apartment with a new one. However the old unit had knobs in front, while new one had controls on top. This left a open cutout in front of cabinet. <br /> Tom had been out of town when I first started getting quotes, and I had almost decided on an other provider. However, he offered to meet me at the building at my convenience (I am only there once or twice a week) to see what was needed and give me a quote on the spot. <br /> He showed up on time. When I showed him the main 'job' - the master bath- I gave him minimum information. His answers as to what probably happened and what would be needed, depending on extent of hidden damage was spot on. I also liked his suggestions as to how he would fix the problems.  As we went through the apartment I ask the tenant to show us anything else she felt needed to be 'fixed/adjusted'.  Tom gave good answers to the few items she pointed out., and, while honest, did not put me into any bind or make apartment owner seem bad. <br /> After we left the tenant, Tom explained to me what he would do, and how long he expected to take. I also went into more detail about 'prior' fix with him at that time, though it appeared he easily was able to see what had happened. Tom gave me expected time to do all the fixes, and price. I was impressed that he just about promised all could be done in one day without disrupting tenant to any major degree.  Also, he would be able start within a reasonable time frame, which was important to me. <br /> Tom came out and did the work with in  the next week. While I was not able to be there at the time, I reviewed the work he did several days later. He did a very good job. Also, important to me, the tenant was also pleased and complemented his professionalism. He did quality work, timely, and at a very reasonable price. <br /> I am going to use Tom for future jobs as needed at the building. Not only I will recommend him to others, but here are some projects in the near future I am planning at my own home about which I will be contacting him. <br /> <br />

Tom installed a beautiful ceramic floor in my kitchen.  He guided me and made recommendations.  His estimate of the number of tiles was exactly 4 boxes with a half a tile leftover.  His 18 years of experience is apparent in his meticulous work ethic.  After seeing all the measuring (twice) and cutting I witness, I'm so glad I did not attempt to install the tiles myself. <br />

All went smoothly from acceptance of his Big Deal to completion.  Job took two partial days. <br /> --Timely contact to finalize the deal after I accepted the Big Deal. <br /> --Smooth scheduling that worked with my preferred availability. <br /> --Contractor arrived as agree, had all his materials and tools well-organized and available. <br /> --Very neat and tidy.  Left the work area clean and free of tools and debris both days. <br /> -- Price as agreed - no surprises <br /> -- Very pleasant person to have around <br /> -- Very satisfied overall and will use him for future job.  Already have preliminary quote and plans for accomplishing task. <br /> <br /> <br />

Tom always discussed each project with us beforehand, estimated hours and materials, and completed the work in the timeline he committed to.  He worked around our schedule; he always cleaned everything up as he went; and he did all of the work with minimal disruption to our family of four.  He invoiced very clearly, and with the detail we needed.  We found him personable, professional, and reliable, and we highly remcommend him. <br />

Tom was able to complete all of the repairs we requested, stayed on budget, was courteous and communicative and did everything he could to make our project a smooth one. I would highly recommend him for any handyman work.

Tom did a fantastic job. I am a very discerning customer with an eye for details and I demand very high quality work. Tom met all my expectations in terms of reliability and quality of work. His rates are straight forward and very competitive. He is easy to communicate with via text or phone and is very responsive.

It went very well.  Tom finished the job promptly and is very friendly to work with.  He will even go out and buy supplies for you.  His completed work was what we had requested and we are very happy with how it was performed.  We have used him in the past and will continue to use him in the future for handyman services.  His price is comparable with other handyman services.

Tom has done work for me over the past 5 years at 2 different homes and for my old condo association. I have recommended him to several friends all of whom had the highest praise. Tom has always been punctual/reliable/neat/honest and skilled. He has done painting/carpentry/tile/electrical and basic plumbing for me and has exceeded my expectations every time. I recommend him without reservations. Great guy, great work and very fair pricing.

Tom is the kind of craftsman you hope to find when you join Angie's <br /> List.  Quite simply, everything he does is done with such great <br /> attention to detail --- just as if he were d*** it on his own home.   I <br /> don't know what else you could ask for.   Tom worked on my home for <br /> about 6 months and during that time served as the general contractor for <br /> what ended up being pretty much a full house renovation involving <br /> demolition, a new kitchen, new bath, lots of new flooring installed <br /> (tile & wood), framing, trim carpentry,  installing doors, <br /> cabinetry, insulation, painting --- you name it and we did it.  <br /> Tom also managed several of the other trades that had to come and go while also <br /> handling lots of the purchasing of materials.  Our projects posed <br /> several challenges and Tom is a real problem solver - and he won't give <br /> up before he's done it right  Not only that but on more than one <br /> occasion I will admit that I wanted to cut a few corners (to save some <br /> $$) and Tom talked me out of it.  He helped me see why "we must do it <br /> the right way" which I learned is how Tom approaches everything he works <br /> on.  He never cut corners or took shortcuts and the fact is he was <br /> always right!     He is a real professional in the way he approaches his <br /> craft and the way he took care of our home. <br /> Our renovation project would not have turned out nearly as nice as it did without Tom's <br /> persistence, hard work and high standards for quality work.  If you are <br /> looking for an honest, hard working and true professional to work on <br /> your home, you can not go wrong with giving Tom a call.  His pricing is <br /> fair, his standards are high and he will stand behind his work - you <br /> will not be disappointed. <br />

Tom is great, he can repair or do any new work we've asked him to do - I always seem to keep adding to my list when he comes over and I walk through my house.  It is so nice that he has such knowledge and expertise in so many areas.  He always has suggestions for different ways to do things but never seems pushy.  I trust what he says and that he is taking the fastest and least expensive but also a high quality route. Whenever he comes by he will check his previous work to make sure everything is holding up…and it all has…years later.  He is very responsible and punctual and his rates are reasonable.

Tom is very punctual and professional.  Our basement was being renovated for 3-4 weeks and he was very tidy so it allowed us to still use our basement. The expert   craftsmanship shows in the finished product!  Extremely happy with the overall project.

Tom is great. I was looking for someone to swap out a few faucets and he was referred to me by a coworker who had him do a full remodel of his new house. He is very responsive, professional, reliable, and punctual. He was very detail oriented for the install, and explained any issues or questions along the way. His estimate was reasonable and very close to actual. He also ran out to Home Depot to pick up a few plumbing items he discovered were needed. Turned out the bath faucet will need something different but he has been very helpful in determining what is needed and I will have him back to install that as well. <br />

Tom is wonderful! We were originally referred to him by a friend that raved about his work and we have not been disappointed. He is professional, meticulous, hard working and takes his time to do a job the correct way and doesn't just 'get it done'. Tom arrived on time every day and promptly started work.  His prices are fair and upfront and competitive with other professionals in the business. Tom isn't afraid to offer suggestions as to what may look or work better and if after starting a job discovers it may require more work, discusses it with you before jumping ahead.   <br /> We have had Tom do 2 tile projects (back splash and fireplace mantel) which both used a small glass mosaic tile. His attention to detail is impressive and both turned out beautifully. Where most people may have just added a little more space between the end tiles to finish quickly, Tom took the time to cut the smallest piece of tile to perfectly complete a row. He was also able to offer suggestions as to what color grout would look best and where I could find decorative wall plates at the best price.  <br /> Most recently, Tom painted 4 rooms in our house (walls, ceilings, trim). All of them turned out beautifully! We couldn't be happier. He also installed built-in shelves for us in a random cut out we had in our breakfast room and they look as if they have been there forever.  <br /> Tom will continue to be our 'go to' person for any home improvement project we have, big or small, for as long as he is in the business...which we hope is a very long time! <br /> <br /> <br />